1 of 1 Remote Problem Management Jobs in East London

in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to : Head of Service Management Location : London, UK (Hybrid Working Model - at least twice a week in the office) Comp : £35k (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov … is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong … communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution Perform 1st line More ❯