that there is timely management of a request. Responsible for the ownership, tracking, management and escalation of all requests within scope to ensure they are resolved within the appropriate SLA Responsible for providing timely and accurate information to LGT users, obtaining closure signoff of all requests and incidents through customer call-backs and performing customer satisfaction surveys as required. Responsible More ❯
Unit 5, Church Trading Estate, Slade Green Road, Erith, England
EUROPEAN INFORMATION TECHNOLOGY LTD
operative, you’ll be responsible for all aspects of equipment coming in, tidiness of working environment, stock control and pick, pack and dispatch of equipment in line with customer SLA’s as well as the set-up and configuration surrounding IT technology and digital products. Role Ensuring all goods are picked from dispatch according to the picking procedure and orders … street brands Loading EPOS menus and data integrity from a digital perspective Ensure all terminals/consignments are loaded correctly and on time, ready for courier collection and within SLA Adding customer-specific digital logos into payment terminals in line with their brand Ensure the warehouse is tidy and the equipment received is scanned in on receipt Ensure you are More ❯
