2 of 2 2nd Line Support Engineer Jobs in the East Midlands

2nd Line Support Engineer Location: Northampton Job Type: Full-time, Permanent The Role Our client is a well-established Managed Service Provider looking to expand their technical support team with an experienced 2nd Line Support Technician. … provide 2nd line technical support across IT systems, telephony, networking, and connectivity, ensuring users receive efficient and effective support. You'll also work closely with 1st and 3rd line teams to resolve more complex issues and help improve overall service delivery. Key Responsibilities ...

2nd Line IT Support Engineer - Microsoft 365 Cloud Role Overview Are you the person others turn to when a support issue needs deeper investigation? Do you enjoy working through problems methodically, keeping customers informed and taking ownership until the solution … been fully tested and confirmed? Bluemoon IT Solutions is looking for a 2nd Line IT Support Engineer | Microsoft 365 & Cloud, to become a key escalation point within our Service Desk team. You'll work across a variety of customer environments, with a strong ...