2 of 2 2nd Line Support Technician Jobs in the East Midlands

Support Technician – 1st/2nd Line Location: Grantham, Lincolnshire Working pattern: On-site, 5 days per week Hours: Monday to Friday, 08:30–17:00 Contract: Permanent, full-time Salary: Competitive/dependent on experience We are currently recruiting for an IT Support Technician to join a growing business based in Grantham. This is a hands-on 1st/2nd Line Support role where you will be the first point of contact for users across the business, resolving day-to-day IT issues, setting ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday-Friday. Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works within ...