11 of 11 2nd Line Support Technician Jobs in England

a wide range of technologies? If you are, we would like to hear from you as we have two positions available. One of the vacancies is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second … when required. Your key responsibilities will be resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to … Requirements: • Genuine passion for technology and a real flair for customer interaction • Proven experience in a 1st line technical support role, with some exposure to 2nd line duties • Solid understanding of Windows operating systems, desktop and laptop hardware, and common software applications • Experience with software deployment tools and methodologies (desirable) • Excellent troubleshooting skills More ❯

wide range of technologies? If you are, we would like to hear from you as we have two positions available . One of the vacancies is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second … when required. Your key responsibilities will be resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to … Requirements: Genuine passion for technology and a real flair for customer interaction Proven experience in a 1st line technical support role, with some exposure to 2nd line duties Solid understanding of Windows operating systems, desktop and laptop hardware, and common software applications Experience with software deployment tools and methodologies (desirable) Excellent troubleshooting skills More ❯

We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited … you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The … purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and cloud environments, experience working for an MSP and implementing and administering Microsoft Azure, Microsoft 365 suite, and VMWare More ❯

IT Support Technician (1st/2nd Line) - London I am looking for an IT support professional with exceptional customer service skills to join a London based client. This is a global company and the role is supporting around 400 users across different time zones. This role is five days a week … in the office near Blackfriars and is typically 9am - 5.30pm. This is a new role as they look to bring their support function in-house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Assist users with software queries, new laptop setups, and basic troubleshooting. Help onboard new employees by … software, and network issues. Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in IT support or a helpdesk role. Familiarity with Active Directory, ticketing systems, and remote support More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused … in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with diverse technologies and contribute to a fast … paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network More ❯

Second Line Technician needed to cover one of our clients Schools in the Reigate area. Salary: Up to £32,000 Benefits:25 days holiday, company pension scheme, sage benefits Disclaimer: Applicant must have the right to work in the UK, no sponsorship available. We are a leading managed service provider in the Education Sector, and are … looking for a Second Line IT Support Engineer to be based at one of our client sites. If you are looking for a Company where you can make a real impact and be part of something exciting, then we encourage you to join our team. Your responsibilities will include: Provide Specialist IT support that … T-Level in a relevant subject. Industry qualification within the IT sector - Microsoft, Cisco, Aruba, Apple is preferred. 2-3 years experience in an IT Helpdesk or IT Support environment. Solid understanding of wired and wireless networks and devices. Ability to work independently and as part of a team under pressure. Experience in the education sector is desirable More ❯

IT Field Support Engineer/Onsite Second Line Technician Join to apply for the IT Field Support Engineer/Onsite Second Line Technician role at Aluminum Window Designs Ltd . Job Overview We have a fantastic new job opportunity for an Onsite IT Field Support Engineer … with strong troubleshooting and user-facing skills to provide onsite deskside technical support. As an Onsite IT Field Support Engineer , you will provide desktop support, respond to first and second line service tickets, escalate issues as needed, and coordinate with third-party vendors for warranty repairs. Duties Resolve level 1 and 2 support … file restores, remote access, and password resets. Perform system maintenance like patching and upgrades. Manage Active Directory tasks such as user management, password resets, and group policies. Utilize support tools like RMM and Mobile Device Management (InTune). Candidate Requirements Experience with remote and deskside support. Excellent client-facing skills. Good understanding of Windows OS and networking basics. More ❯

1st/2nd Line Support Technician This is an all-encompassing IT Support role which will be a mix of Service Desk and Application support in an MSP environment. This is a 3 month contract paying up to £120/130 p/d based on site in Bristol … some huge businesses across the UK. They deliver both on-premises and cloud-based solutions to their clients. What will you be doing? Coming in as a 1st/2nd Line Technician, one day won't be the same as the next, ideally you will be the first port of call for a specific client … for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - Windows, First Line, Second Line, O365, Communication, Active Directory, Application Support More ❯

on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a talented 2nd Line Support Technician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions … to ensure our company's technology runs smoothly. As an onsite 2nd Line Support Technician, you will be responsible for providing technical assistance and support to our staff across the country. Maybe you are looking for that next step in your career, you will work closely with our IT professionals to … resolve technical issues efficiently and effectively. Key Responsibilities Provide 2nd line IS Support with all company IT Users, using phone or e-ticket, logging tickets via Heat software Build IS Devices to an agreed standard, laptop, desktops and mobiles. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA More ❯

Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. SALARY: £34,000 per annum + with up to … ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an onsite Desktop Support Engineer/… 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity More ❯

2nd Line Software Support Technician Location: Worsley, Manchester, M28 3QW Salary: £28-32k pa dependent upon experience Contract: Full-Time, Permanent Hours: 9am - 5pm Mon to Friday, a total of 37.5 hours per week Benefits: • A competitive annual salary of £28-32k dependent on experience. • 20 days' annual leave (not including … The company is enjoying a rapid period of growth and is seeking high quality additions to our small and versatile team to support that growth moving forward. 2nd Line Software Support Technician - the Role: We are seeking an experienced individual, capable of • Delivering frontline technical support on our help … hands on' problem solving approach. • Take ownership of incidents assigned to you and managing them through to resolution. • Rota-based -contribution to out-of-hour support provision. 2nd Line Software Support Technician - The candidate: • Proven experience of supporting MySQL/SQL bespoke database applications and working with AWS cloud environ-ments. More ❯