SDL Solutions Limited is seeking a 1 st/2ndLineSupportTechnician to join a consultancy company based in Ely, Cambridge. This role is key to the implementation and maintenance of the companys computing needs as well as ensuring that facilities are … safe and well-functioning. KEY RESPONSIBILITIES Support, Helpdesk and Maintenance: Provide 1st and 2ndlinesupport to the business via our internal helpdesk to resolve problems in person and remotely and escalate as required, whilst working with third-party support companies. … policy 10% TradePoint (B&Q) discount Free parking Buzzword: - IT Support, Helpdesk Support, 1st LineSupport, 2ndLineSupport, 3rd LineSupport, Desktop, Windows XP/7/8, 10, Windows Server, Exchange more »
Redditch, Worcestershire, West Midlands, United Kingdom
Talent Finder
2ndLineSupportTechnician | Redditch | Full Time | £25,000-£30,000 based on experience Our client is a leading IT managed service provider located in Redditch. They pride themselves on delivering innovative and tailored IT solutions designed to meet the unique needs of … their clients. They are seeking a talented 2ndLineSupportTechnician to join their team to play a key role in providing technical support to customers. Are you the right person for the job? Strong experience with Active Directory, Office … and verbal) for working with clients and internal teams Ability to prioritise and work independently in a fast-paced environment Previous experience in a 2ndLine technical support role Familiarity with help desk ticketing systems and remote support tools Experience in a Managed more »
Exciting IT Support Opportunity in Fareham! Are you a skilled 1st/2ndLineSupportTechnician ready for a new challenge? Deerfoot IT Recruitment is thrilled to announce an excellent opportunity with a collaborative company in Fareham, Hampshire! We're looking … for two talented 1st/2ndLineSupport Technicians to join their team. What's on Offer: Salary: £26k - £30k+ Benefits Package: Comprehensive and rewarding Working Hours: Mon - Fri, 37.5 hours per week Location: Fareham, Hampshire - with free onsite parking and easy access to train … and bus stations Your Role: As a 1st/2ndLineSupportTechnician, you will: Provide exceptional service desk support via phone, email, and in person Troubleshoot network connectivity in LAN/WAN environments Communicate effectively with clients and manage IT more »
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
100% IT Recruitment Ltd
2ndLine IT SupportTechnician Nr Huddersfield £26,000 - £27,000 + Benefits This is a fantastic opportunity for you, a 2ndLine IT SupportTechnician with around 3 years experience, to join a leading organisation … s IT Support function, based just outside of Huddersfield. You will be working across all areas of IT and providing hands on support including: Network Installation: including cabling, firewalls, switches and routers Technical Support for allICT equipment Desktops and all hardware Application software Day … a difference to how well the IT is run and managed. If you are a strong IT Technician and can carry out 2ndlinesupport and day to day maintenance, then this could be the perfect position for you. It will go quickly more »
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
SecondLine IT SupportTechnician Permanent Norwich (Hybrid) £28,000 - £36,000 (DOE) We are seeking a skilled 2ndLine IT SupportTechnician with expertise in Windows Server and IT networking.The ideal candidate will also have some … experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2ndline level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport preferred. Technical Environment: Windows more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Syntax Consultancy Limited
SecondLine IT SupportTechnician Permanent Norwich (Hybrid) £28,000 - £36,000 (DOE) We are seeking a skilled 2ndLine IT SupportTechnician with expertise in Windows Server and IT networking.The ideal candidate will also have some … experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2ndline level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport preferred. Technical Environment: Windows more »
SecondLine IT SupportTechnician Permanent Norwich (Hybrid) £28,000 - £36,000 (DOE) We are seeking a skilled 2ndLine IT SupportTechnician with expertise in Windows Server and IT networking.The ideal candidate will also have some more »
We now have an exciting opportunity for a Helpdesk Analyst to provide 1 st/2ndline service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. This includes installing … accurate manner, and provide assistance where required. You will be required to maintain an effective level of communication with all clients that require support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal/external parties … and courteous manner. You will be required to heavily investigate customer's issues and provide diagnostics on a daily basis. Ensuring customer's support issues are logged and recorded with a sufficient amount of detail Ability to resolve support issues within a pressurised environment Taking ownership more »