10 of 10 Remote/Hybrid Customer Experience Jobs in the East Midlands

just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. ---------------------------------- When ERP software sits at the heart of a business, customer service … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Customer Service Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on role for a customer ...

will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. You will cultivate … convert these into opportunities for Computacenter. Where the Role Fits: Youll be a primary member of the Leadership Team for your customer(s) together with the Sales team, including Group Managed Services, Group Professional Services and Group Technology Sourcing as required; Youll be Computacenters leading services presence ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

Customer Service Advisor - Technical Support Wellingborough, Hybrid £24,000 to £26,000 (DOE) Full Time, Permanent Do you enjoy problem-solving and providing excellent customer service? Are you technically minded and confident in communicating over the phone? If so, we have the perfect role … working with a forward-thinking client who is looking for a Customer Service Advisor to join their friendly support team. In this hybrid role, you'll be the first point of contact for retail clients needing help with their EPOS systems and card terminals, helping to diagnose and resolve ...

high-pressure, time-sensitive delivery environments. This role operates across fixed go-lives, matchdays and peak trading periods where delivery quality directly impacts revenue, customer experience and reputation. Working closely with internal teams, third-party suppliers, and customers, the Project Manager ensures projects are delivered on time … delivery decisions and act with a commercial mindset, whilst reporting to the Head of Projects. What you’ll need In addition to the experience outlined below, you will need to demonstrate that you are highly adaptable, a confident communicator and show a willingness to learn new things. Experience ...

just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service ...

thrives on innovation and enjoys working across a diverse technology stack. The systems you’ll support underpin both our in-club and online customer experiences, giving you the opportunity to influence how thousands of people interact with Buzz Bingo every day. What You’ll Do Data Pipeline Development: Design … soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We’re Looking For Essential Skills & Experience: Proven experience as a Data Engineer or similar role, with strong knowledge of data warehousing and modelling. Proficiency in C#, Python, Java, or Scala ...

talented data engineers. As a major UK energy provider, our client is committed to 100% renewable energy and sustainability, focusing on delivering exceptional customer experiences. It is initially a 6-month contract with potential to be extended. The role is Hybrid, with one day a week being based … others in the team and foster a culture of innovation and peer review within the team to ensure best practice. Knowledge and Skills: Extensive experience of Python preferred, including advanced concepts like decorators, protocols, functools, context managers, and comprehensions. Strong understanding of SQL, database design, and data architecture. Experience ...

Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes to deliver an exceptional customer experience. You’ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What … with top-tier tech, social events and incentives, and structured training and progression within a leading European IT provider. What we’re looking for: Experience leading or mentoring technical teams within a Managed Service Provider (MSP) environment Strong technical knowledge across Networking, Server, Storage, Hardware, Security, Cloud, and Modern ...