13 of 13 Remote/Hybrid Customer Experience Jobs in the East Midlands

Customer Experience - French Speaking

Hiring Organisation
Impact Recruitment Services
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
GBP 28,000 - 30,000 Annual
Customer Experience - French speaking Maternity Contract 18 months FTC Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent French speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Sales Administrator

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * JOB DETAILS As a Sales Support & Customer Executive, you will be a key link between customers, Account Directors, Account Executives, and internal teams. You will ensure customers experience a smooth … will not just support the sales process - you will actively help shape it, ensuring accuracy, visibility, and momentum across every stage of the customer lifecycle. Key responsibilities Manage and respond to customer queries, ensuring a professional and timely resolution experience Produce accurate KPI and usage reports using ...

Lead Content Analyst - AI and Automation

Hiring Organisation
RS Group
Location
North Northamptonshire, United Kingdom
Employment Type
Full Time
teams. You will bring leadership, innovation, and modern technical approaches to help the business operate at scale and deliver a consistent, high-quality global customer experience—strengthening RS Group’s position as the first choice for customers worldwide. With significant investment already made in enterprise content systems … commercial outcomes Strong communication skills with experience presenting technical solutions and building stakeholder alignment Proactive in identifying opportunities to improve UX and CX through data and insight Behavioural Skills Proven track record of delivering results and taking ownership of outcomes Strong customer-first mindset in all aspects ...

Presales Quote Specialist

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * . SKILLS AND EXPERIENCE REQUIRED As a Presales Quote Specialist, you will play a critical role in enabling our sales and presales teams to move faster and more efficiently. … lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong ...

Sales Estimator / Admin Support

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * . SKILLS AND EXPERIENCE REQUIRED As a Presales Quote Specialist, you will play a critical role in enabling our sales and presales teams to move faster and more efficiently. … lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong ...

Head of Procurement

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

Procurement Manager - IT Services

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

Lead Development Executive

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

Appointment Lead Generator

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

Outbound Customer Engagement Executive

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

Service Desk Manager

Hiring Organisation
XPO TRANSPORT SOLUTIONS UK LIMITED
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident Management, act as ServiceNow Product Owner for Europe, and provide governance and administration support … continuous improvement. Conduct regular service reviews, performance reporting, and governance forums with the supplier. Challenge, influence and drive improvements where service performance, quality or customer experience does not meet expectations. Ensure the service desk delivers effective incident, request, problem and escalation management. Act as the service owner ...

Sales Solutions Consultant Managed IT Services

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Public Sector accounts. This is a genuine opportunity to maximise value within established partnerships while unlocking new areas of growth. With a highly engaged customer base already in place, there is excellent earning potential for someone who can combine commercial curiosity with structured solution thinking and proactive account development. … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You will already have a strong grounding in Managed IT services, with a clear understanding of cloud, infrastructure, and network environments. ...

Web Content Coordinator 6 month FTC

Hiring Organisation
Gleeson Recruitment Group
Location
Leicester, Leicestershire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£30,000 - £36,000 per annum
role sits within a collaborative digital environment focused on improving site performance, launching new features, and ensuring content is accurate, up to date, and customer-focused. The Role You'll work closely with content editors, developers, QA teams, and wider stakeholders to manage website updates, support campaigns, and drive … through automation and AI Run scripts, bulk updates, or integrations where required Maintain high standards of accuracy, organisation, and attention to detail About You Experience managing web content within a CMS environment Strong communication skills and ability to work in a fast-paced team Technically minded with an understanding ...