16 of 16 Remote/Hybrid Customer Experience Jobs in the East Midlands

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

transformation projects. This is an exciting opportunity for a delivery-focused Project Manager who combines strong stakeholder management skills with hands-on experience of CRM platforms, digital transformation initiatives and technology-led change. Working closely with business leaders, technical teams and external partners, you will play a key role … delivering projects that improve customer experience, streamline operations and support business growth. The Role As Technical Project Manager, you will be responsible for: Managing the end-to-end delivery of Salesforce and CRM projects. Coordinating business stakeholders, technical teams and third-party suppliers. Defining project scope, timelines, budgets ...

facilitate a business divestment. Operating within a fast-paced and highly ambiguous environment, this role focuses on designing and implementing a digital-first customer service experience that replaces traditional telephone and email models. Responsibilities include … translating high-level strategic goals into actionable change plans, managing customer impact, and ensuring full operational readiness. Key skills Customer Experience (CX) Expertise: Deep domain expertise in implementing digital or AI-led customer interactions, CRMs (like Salesforce), or complaints handling systems. Experience does not have ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like ...

lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in communications, PR, or marketing communications A strong writing instinct - you know when something feels right or wrong on the page … stakeholders and competing priorities The ability to simplify complexity without stripping out meaning A natural curiosity for how messaging influences behaviour and engagement Experience measuring communication activity or campaign performance Comfortable with Microsoft Office, especially PowerPoint, Word, Excel HubSpot experience is preferred. What matters here is mindset ...

have a clear Sales Career Pathway designed to help ambitious people progress from Sales Development Representative through to Account Manager, taking on greater responsibility, customer ownership and earning potential along the way. Your journey:Sales Development Representative (SDR) TO Senior Sales Development Representative TO Junior Account Manager TO Account … with a one-hour lunch break. Following successful completion of probation, employees can typically work from home two days per week. SKILLS AND EXPERIENCE REQUIRED You could be a great fit if you are: Confident speaking with new people Motivated by targets, progression and achievement Resilient and able ...

like working at Capital One UK. About the role We are seeking a dynamic individual to join our growing Operational Insights and Customer Outcomes team. As our Insights and Outcomes Specialist, you will be at the forefront of insight generation, identifying, scoping and executing change opportunities by bringing together … finding creative solutions through strong collaboration. What you'll do Develop an insights framework to succinctly bring together a variety of data points including customer verbatim, internal oversight, colleague feedback and external benchmarking. Drive continuous improvements in customer experience and operational efficiency through the identification of themes ...

lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED////////We would love to hear from you if you have experience … X++) Power Platform development API and integration development Azure DevOps, Git, or similar source control tools Microsoft Azure technologies Bonus points if you have experience with ERP or large-scale transformation programmes Microsoft Fabric Power BI Dual Write and Dynamics integrations SharePoint integrations Microsoft Entra ID Azure Function Apps ...

This isnt your standard support job. Youll be working at the forefront of cyber security technology, solving complex, real-world problems for a global customer base. If you want exposure to advanced systems, high-profile clients, and genuine career progression, this is an excellent opportunity. What Youll Be Doing … Microsoft environments Diagnose and troubleshoot high-impact production issues (often remotely) Collaborate directly with Development teams to deliver fixes Contribute to product improvement and customer experience Participate in an on-call rota (1 in 8 weeks) What You Bring Experience in a technical support role (software/ ...

line team where required. Identify recurring issues and recommend service improvements. Keep technical knowledge up to date and complete relevant certifications. Provide occasional onsite customer support and participate in an out-of-hours support rota. Work on a rotating shift pattern: 8:00am - 4:30pm 9:30am - 6:00pm … About You We're looking for someone who is passionate about IT, enjoys problem-solving, and delivers excellent customer service. You'll have: Previous experience in a 2nd Line Support or similar IT support role. Strong knowledge of Microsoft Windows operating systems. Experience with Active Directory ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that … business, has already grown over 15% naturally, but now needs a dedicated professional to get the full potential from the market. Depending on experience level - £55,000 - £60,000 + £5K Car Allowance + Commission scheme (Another £10-15K approximately) This Business Development Manager job will suit ...

design. Drive Observability & Performance – Lead monitoring, logging, alerting, and performance analysis using Azure Monitor, Log Analytics, and Application Insights to maximise service health and customer experience. Automate at Scale – Promote an automation‐first culture through Infrastructure as Code (Terraform) and modern CI/CD pipelines, improving consistency, speed … successfully support a technology estate serving 500+ users, 50+ sites, 500+ servers, and 100+ applications. About You Azure & Cloud Expertise – Strong hands‐on experience with Microsoft Azure, Microsoft 365, Windows Server, Linux, virtualisation technologies, and modern cloud hosting platforms. Broad Technical Knowledge – Solid understanding of networking, firewalls, connectivity, identity ...

working that help our wider team create better content. Sitting within the Product Design team, you will work on our most strategically important customer journeys while helping establish a scalable content design practice across the organisation. What you will do Content Design Lead content design on priority product plans … customer journeys Write clear, accessible and user-centred content that sets the standard for quality Shape Tone of Voice across end-to-end experiences Use research and insight to inform content decisions Partner with Product Designers, Product Managers, Researchers and other important partners Practice Building Develop content standards, guidance ...

scale native apps. You will lead multiple Android engineering teams, set technical direction and collaborate with product, design and other disciplines to deliver performant customer experiences. The role emphasizes architectural thinking, mentorship of junior engineers and a strong focus on automated testing (JUnit, Espresso). #J-18808-Ljbffr ...

progression into more senior commercial roles. The Role Reporting to the Sales Leadership team, you'll be responsible for managing and developing an existing customer portfolio. Key Responsibilities Build and maintain strong customer relationships. Identify upsell and cross-sell opportunities. Understand customer challenges and recommend suitable solutions. … Conduct regular account reviews to drive account growth. Work closely with technical and operational teams to deliver an excellent customer experience. Manage your sales pipeline and opportunities through to close. Maintain accurate CRM records and sales forecasts. Attend customer meetings both virtually and on-site. About ...