17 of 17 Remote Customer Experience Jobs in the East Midlands

THE OPPORTUNITY Title: Senior Data Analyst, Financial Strategy and Customer Operations Location: UK Midlands (with occasional UK and European travel requirements) At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. … We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global … about YOU. Job summary: Iron Mountain is seeking a highly analytical and business-focused Senior Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will play a key part in supporting our expanding contract logistics and on-demand storage operations. This role is for a strategic thinker who can transform complex More ❯

THE OPPORTUNITY Title: Senior Data Analyst, Financial Strategy and Customer Operations Location: UK Midlands (with occasional UK and European travel requirements) At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. … We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global … about YOU. Job summary: Iron Mountain is seeking a highly analytical and business-focused Senior Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will play a key part in supporting our expanding contract logistics and on-demand storage operations. This role is for a strategic thinker who can transform complex More ❯

to support the growth of the bp pulse charging network by providing a standardized and simple portfolio of safe, reliable and cost-effective hardware configurations that deliver a great customer experience What you will deliver Leading portfolio management for Payment Systems and Terminals (incl. techno-economic assessments), ensuring a standardized and simplified portfolio which delivers optimum TCO Leading … and maintaining a data-based cost-benefit analysis for Payment Systems from a global perspective Maintaining strategic partnerships with key suppliers Driving performance management of suppliers Conducting market analysis (customer and technology trends, competitor and industry activities) to inform hardware strategy Defining and tracking KPIs to measure success and cost-effectiveness and drive continuous improvement. Working closely with other … Lead) Product Specialists to provide optimized hardware configurations to the business What you will need to be successful Knowledge and Experience: Expert knowledge in Payment Systems, processes, and industry best practices Experience in Portfolio Management Experience in Cost-benefit analysis Experience in product management for industrial goods Experience in leading cross-functional teams Knowledge in More ❯

This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic decision … ROI Client Details This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience Description This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be … technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels. The role has a highly flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham Key Responsibilities: Analyse and interpret More ❯

partners on architecting and aligning all aspects of our user experience. This leader will help us evolve existing and position new capabilities to provide relevant, contextual, proactive and intelligent customer experiences. What you'll do Lead our Growth product group as a transformational leader who is accountable, transparent and passionate about the role Product plays in delivering business value. … senior stakeholders and internal customers to manage a portfolio of investments focussed on driving growth Balance competing agendas to ensure growth product strategies deliver on key outcomes (economic, risk, experience) and ultimately drive the business forward. Work closely with Marketing & Analytics, Business Development & Tech to facilitate prioritisation discussions with leadership team sponsors. Ensure that the product changes needed to … advantage and outcomes. Continuously seek to understand and respond to our customers' needs and innovate in line with their expectations. Inspire and influence others to focus on solving clear customer problems and deliver with a customer/user-first mindset. Make choices based on the total cost of ownership and risk management profile of our product and technology More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Are you a confident, results-driven sales professional with a passion for building client relationships … and high-impact role, you will take ownership of lead generation, pipeline development, and quality appointment setting. You will work closely with the sales team to ensure a seamless experience for prospective clients and will be key in driving business forward. This is the ideal opportunity for someone with strong telesales or BDM experience who enjoys outbound prospecting … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Minimum 1 year of experience in a Business Development, Telesales, or Lead Generation role. Demonstrated success in outbound calling and appointment setting. Confident communicator, especially over the phone More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Are you a confident, results-driven sales professional with a passion for building client relationships … and high-impact role, you will take ownership of lead generation, pipeline development, and quality appointment setting. You will work closely with the sales team to ensure a seamless experience for prospective clients and will be key in driving business forward. This is the ideal opportunity for someone with strong telesales or BDM experience who enjoys outbound prospecting … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Minimum 1 year of experience in a Business Development, Telesales, or Lead Generation role. Demonstrated success in outbound calling and appointment setting. Confident communicator, especially over the phone More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Are you a confident, results-driven sales professional with a passion for building client relationships … and high-impact role, you will take ownership of lead generation, pipeline development, and quality appointment setting. You will work closely with the sales team to ensure a seamless experience for prospective clients and will be key in driving business forward. This is the ideal opportunity for someone with strong telesales or BDM experience who enjoys outbound prospecting … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Minimum 1 year of experience in a Business Development, Telesales, or Lead Generation role. Demonstrated success in outbound calling and appointment setting. Confident communicator, especially over the phone More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Small Business Sales Account Executive your role is to have regular & scheduled customer … include upgrades to hardware. Your role involves using a variety of methods to contact your clients to manage their account with us and to ensure they receive the best customer service we can offer. Much of your time will be calling your current client list performing customer service tasks and discussing upgrades. You will be tenacious and curious … what potentially we could help them with in the future. You will use our own custom-made CRM system (Radius) to log all your activity and progress with each customer, recording all information gathered accurately and in a timely manner. You will communicate with your manager on all pipeline and forecast monthly deals/upgrades For roles with office More ❯

Role: SQL Administrator with PHP Salary: circa £45,000 to £55,000 per annum, depending on experience Location: mainly remote with travel to Lincoln office Are you a skilled SQL Administrator with a strong background in PHP? Looking for a hybrid role where you can make a real impact on digital transformation projects? This could be the perfect opportunity … growing organisation in the education services sector is seeking a talented SQL Administratorto join its IT team. You'll play a key role in developing and maintaining internal and customer-facing applications, supporting ERP integrations, and ensuring database performance. This is a varied role combining hands-on development with database administration and server management. You'll work across a … Microsoft-centric environment, contributing to exciting projects that enhance customer experience and drive operational efficiency. This is a full-time permanent position, paying between circa £45,000 - £55,000 per annum, depending on experience. This SQL Administrator position is hybrid, based between 1-2 days per month on site in Lincoln, and the remainder of the time working More ❯

Role: Web DeveloperSalary: circa £45,000 to £55,000 per annum, depending on experience Location: mainly remote with travel to Lincoln office Are you a skilled Web Developer with a strong background in SQL database management Looking for a hybrid role where you can make a real impact on digital transformation projects? This could be the perfect opportunity for … organisation in the education services sector is seeking a talented Web Developer to join its IT team. You'll play a key role in developing and maintaining internal and customer-facing applications, supporting ERP integrations, and ensuring database performance. This is a varied role combining hands-on development with database administration and server management. You'll work across a … Microsoft-centric environment, contributing to exciting projects that enhance customer experience and drive operational efficiency. This is a full-time permanent position, paying between circa £45,000 - £55,000 per annum, depending on experience. This Web Developer position is hybrid, based between 1-2 days per month on site in Lincoln, and the remainder of the time working More ❯

to join their team. Within this role, you will be responsible for the development, performance and continuous development of the e-commerce site, driving growth through increased visibility, enhanced customer experience and conversion optimisation. You will be supporting both B2B and B2C audiences, however experience within a B2B market is preferred. Responsibilities of the role include: Manage … and seasonal activity Track and report on key site metrics including traffic, AOV, conversion rates and bounce rates To be considered for this role, you must have: 3+ years experience within a similar role, ideally within a B2B setting Strong working knowledge of Adobe Commerce (Magento) Proven track record of growing e-commerce revenue and improving conversion rates Strong More ❯

to join their team. Within this role, you will be responsible for the development, performance and continuous development of the e-commerce site, driving growth through increased visibility, enhanced customer experience and conversion optimisation. You will be supporting both B2B and B2C audiences, however experience within a B2B market is preferred. Responsibilities of the role include: Manage … and seasonal activity Track and report on key site metrics including traffic, AOV, conversion rates and bounce rates To be considered for this role, you must have: 3+ years experience within a similar role, ideally within a B2B setting Strong working knowledge of Adobe Commerce (Magento) Proven track record of growing e-commerce revenue and improving conversion rates Strong More ❯

and analytics, and collaborating with tech and design teams to enhance user experience. The leader will evolve existing capabilities and develop new ones to deliver relevant, proactive, and intelligent customer experiences. What you'll do Lead the Growth product group as a transformational, accountable, and transparent leader passionate about delivering business value. Influence senior stakeholders to manage a portfolio … teams to prioritize initiatives. Ensure product changes align with growth strategies and are properly sequenced in roadmaps. Deepen understanding of macro trends and identify opportunities for advantage. Respond to customer needs and innovate accordingly. Focus on customer problems and promote a user-first mindset. Balance cost, risk, and technology considerations, working with tech leadership. Build extensible, value-adding … end product delivery lifecycle with Tech Delivery Leaders. Maintain team agility to adapt to internal and strategic changes. Explore resilient, scalable technologies to stay competitive. What you'll bring Experience leading product teams in large, digital, consumer-focused organizations. Proven ability to translate business strategies into consumer digital products. Knowledge of design thinking, cloud tech, and UK regulatory landscape. More ❯

date with industry trends, competitor activities, and regulatory changes to effectively position our solutions. Collaboration: Work closely with the marketing, product, and professional services teams to ensure a seamless customer experience. About You: Experience: Proven track record of at least 3-5 years in a B2B software sales role, with a strong preference for experience selling EHS … If you are a passionate sales professional ready to make a significant impact, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. More ❯

specific strategic and high impact projects or programmes of work for Hastings, supporting operations and commercial teams to deliver significant indemnity and operational savings and provide a market leading customer experience. By partnering closely with the relevant business leaders, you will be accountable for the design, development and deployment of one or more projects and programmes. You will be … to prioritise change to best meet the business need and to that end, you will lead a project team including process design resources, digital resources, operational delivery managers, data, CX and other resources as required to meet their goals. Job details - you'll need to have demonstrable experience in: Leading and managing end to end transformation projects and programmes … including automation and decisioning via straight through processing Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term Essential skills we would love you to have: Substantial experience in a transformational leadership role with a background in Lean Six Sigma, Agile More ❯

to a diverse and values-driven organisation. You will be joining us at a pivotal moment, with the opportunity to create a technology roadmap which will enhance the digital experience of our colleagues and guests, whilst helping build-in operational efficiency and resilience across our organisation. About the Devonshire Group The Devonshire Group brings together the charities, businesses and … strategy and systems roadmap that is aligned with our values and strategic ambitions. Lead the subsequent evolution of our systems architecture and technology landscape to deliver a seamless IT customer experience. Collaborate right across the Group building positive relationships with a wide and varied network of stakeholders, ranging from shop floor to the boardroom. Build a culture of digital … maturity and tech-enabled engagement which supports both operational excellence and customer experience. Inspire and lead the IT team, fostering a culture of ongoing professional development, customer-centricity and a pragmatic, repeatable approach to the delivery of change. The Candidate Pragmatic, down to earth and outcome focused, you will be a confident communicator and relationship builder, able to More ❯