1 of 1 Remote/Hybrid Customer Experience Manager Jobs in the East Midlands

generally ensuring we do everything we can to retain clients. The role is about keeping our clients happy. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they need. We are looking for someone who is exceptionally organised … experience of dealing with senior client contacts and has really strong technology skills (as we deliver a Saas legal solution). These are prerequisites. This role is not suitable for anyone hoping to largely work remotely. The role would suit someone who has worked in a non sales account ...