4 of 4 Remote/Hybrid Customer Insight Jobs in the East Midlands

Head of Customer Support (SAAS / ERP)

Hiring Organisation
Chapman Tate Associates
Location
Leicester, Leicestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £53,000 per annum
Head of Customer Support (SAAS/ERP) Remote – UK Residents Only SaaS/ERP | Manufacturing | Supply Chain | Distribution | Logistics Chapman Tate Associates are partnering with a leading end-to-end ERP solutions provider delivering enterprise-grade SaaS and ERP platforms into the Manufacturing, Supply Chain, Distribution and Logistics sectors. … modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. There could ...

Senior Insight Analyst

Hiring Organisation
Hays Technology
Location
Coalville, Leicestershire, United Kingdom
Employment Type
Contract
Contract Rate
£400 - £450/day Competitive
post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Senior Insight Analyst to join their Technology team on a temporary basis. The successful candidate will focus on transforming data into actionable insights that drive decision … core record systems and processes. In order to apply, you must have the following skills and experience: Previous experience as a Data or Insight Analyst preferably within social housing, local government, or public sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica ...

Senior Insight Analyst

Hiring Organisation
Hays
Location
Markfield, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Senior Insight Analyst to join their Technology team on a temporary basis. The successful candidate will focus on transforming data into actionable insights that drive decision … core record systems and processes. In order to apply, you must have the following skills and experience: Previous experience as a Data or Insight Analyst preferably within social housing, local government, or public sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica ...

Client Success Manager

Hiring Organisation
Distinct Recruitment
Location
Nottingham, Nottinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £32,000 per annum
looking for a proactive and customer-focused Client Success Manager to support the launch and growth of a new software product. As the first Client Success Manager, you will play a key role in onboarding new customers, ensuring they realise value quickly, and building strong foundations for long-term … technical setup, training clients, reviewing early data, and supporting customers through their first 30 days. You will also contribute to product development by sharing customer insights, improving onboarding processes, and helping shape future training materials. The role requires confidence handling customer queries, including sensitive or challenging conversations ...