16 of 16 Remote/Hybrid Customer Service Jobs in the East Midlands

just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands ...

title: Senior Customer Service Agent Salary: £26,000 p/a Location: Nottingham (3 days a week in the office, 2 days WFH Monday to Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel … Fridays, Employee of the Quarter, Employee Referral program and many more Are you an experienced customer service professional ready to step into a more senior role where your expertise truly makes an impact? We re looking for a confident and proactive Senior Customer Service Agent ...

title : Customer Service Agent Salary: £24,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee … Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and personable Customer Service Advisor to join a growing and supportive ...

Working available Salary £26,255 pro rata rising to £27,255 after probation We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is a full time, permanent role and will suit somebody has a flexible … Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days) Sick pay - increasing with the length of service Paid volunteer day Employee Assistance Program ...

This is a brand-new role at Refresco created to supercharge how our UK supply chain performs. Reporting to the Head of Logistics and Customer Service, youll be the go-to person for spotting opportunities, shaping high value projects and delivering the initiatives that sharpen our cost, efficiency … platform providing discounts, free perks, and wellbeing tools Free onsite parking and discounted products About the Role: Reporting to the Head of Logistics and Customer Service, the role will identify and scope new projects as well as deliver existing projects that drive the performance and cost competitiveness ...

looking to kick-start your career in IT? We’re seeking a motivated and customer-focused IT Support Apprentice to join our busy healthcare environment. This is an excellent opportunity to build real-world experience while working towards a recognised IT qualification. In this role, you’ll support clinical … range of devices and applications. You’ll work alongside experienced IT professionals who will support your development and help you build strong technical and customer service skills. If you’re eager to start your IT career and want to learn in a supportive, hands-on environment ...

strictly onsite 2nd Line Support role. You will join a fast-growing Operations team responsible for providing technical support to our existing customer base, as well as implementing projects and solutions for new prospects. This position is ideal for a motivated individual eager to gain experience working with … plus On-Call Allowance Key Requirements: Minimum of 2 years' experience in 1st or 2nd line technical helpdesk support, preferably within a Managed Service Provider environment Excellent customer service and communication skills Full, clean UK driving licence with the ability to travel to our office for shifts ...

Lisa Wright Recruitment is supporting a client in their search for a proactive, customer-focused IT Support Analyst to join their busy IT team. This is a key role, providing technical support to lawyers, partners, and business support colleagues, ensuring they have reliable, secure, and well-supported technology. *Option … Skills & Experience: Previous experience in professional services, financial, or legal environments. Basic knowledge of Microsoft 365, Windows 10/11, and user administration. Strong customer service, communication, and problem-solving skills. Professional, discreet, and able to handle sensitive information. Desirable: Experience with legal applications, networking, or remote working ...

passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You’ll also get exposure to group wide IT projects and access to multiple training courses to keep developing. What … need the basics nailed: 12+ months’ experience in a busy IT Helpdesk/1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness ...

customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team of seven … swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities Handling escalated service requests Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Technical Team Ensuring ...

Excel capability and the confidence to work with complex information. Youll also be an enthusiastic, positive, and self-motivated team player who delivers excellent customer service and engages effectively with a wide range of stakeholders. Ultimately, we encourage everyone to role model our core values of agility, responsibility … glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. www.refresco.com Our drinks ...

looking for a proactive and customer-focused Client Success Manager to support the launch and growth of a new software product. As the first Client Success Manager, you will play a key role in onboarding new customers, ensuring they realise value quickly, and building strong foundations for long-term … technical setup, training clients, reviewing early data, and supporting customers through their first 30 days. You will also contribute to product development by sharing customer insights, improving onboarding processes, and helping shape future training materials. The role requires confidence handling customer queries, including sensitive or challenging conversations ...

range of devices and applications. You’ll work alongside experienced IT professionals who will support your development and help you build strong technical and customer service skills. Role Provide day‐to‐day technical support to staff across the organisation Assist with diagnosing and resolving hardware, software, and network … Duration 1 Year 5 Months Positions Available 1 Closing Date Friday, 6th March 2026 Start Date Friday, 13th March 2026 Desired Skills Communication skills Customer care skills Team working Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential ...

contact you with other job opportunities in the future. Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, IT & Tech Support, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all our live vacancies ...

team you will be working across a broad range of technologies and liaising with multiple areas of the business to support our environment. Technical Service will be your passion with hunger for learning and personal development. As IT Site Services, you will be supporting your colleagues in delivering exemplary … service ownership and management of projects, priority incidents and problem records. You will be responsible for provision of specialist technical support, control and proactive maintenance across the End User environment. Providing "hands on" on-site technical support and guidance to colleagues. Ensuring the delivery of service meets availability ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes ...