13 of 13 Remote/Hybrid Customer Service Jobs in the East Midlands

seeking a motivated engineer with an electrical/electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between: - Developing and improving laser cutting applications - Answering customer service calls … process development - Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line - Few times a month, visiting customer sites to repair, maintain and commission laser machines Key Responsibilities - Responsible for developing and improving laser cutting applications - Provide phone-based customer support: receive ...

seeking a motivated engineer with an electrical/electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between: - Developing and improving laser cutting applications - Answering customer service calls … process development - Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line - Few times a month, visiting customer sites to repair, maintain and commission laser machines Key Responsibilities - Responsible for developing and improving laser cutting applications - Provide phone-based customer support: receive ...

wide, field-based role with home working and occasional visits to head office. Undertake occasional overseas travel for training and supplier or customer visits, including overnight stays. Respond to inbound leads generated through marketing activity and self-generate opportunities through market research, Key Objectives Drive growth of capital equipment … packing and processing markets. Successfully introduce new equipment ranges to the UK market while maximising revenue from existing solutions. Responsibilities Develop, manage and support customer relationships within the assigned territory. Deliver high levels of customer service and post-sale support. Identify, prospect and secure new business opportunities. ...

strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field … Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional ...

Role This is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving. You'll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing … support/user perspective Assisting with system setup, data migration checks, and user configuration Working with a friendly, close-knit team to resolve customer issues efficiently You'll need strong IT skills, a logical mindset, and great communication abilities. Full training will be provided on our software and internal ...

career development and exceptional training opportunities. Duties will include. Managing and maintaining large data sets and identifying missing or erroneous data flows Providing excellent customer service via email Working closely with other departments to ensure optimal performance and fluid workflow Maintaining positive internal and external stakeholder relationships Working … with suppliers to gather customer information Analysing data and producing reports Problem solving Skills and experience required. Strong numerical and analytical skills IT Savvy- confident using Excel SQL experience would be a plus Able to work at a fast pace, and happy with repetitive tasks First-class training, support ...

enquiries, identify and secure opportunities for new business and contacts Conduct sales meetings with prospective clients when required and complete loan templates. Deliver excellent customer service to all clients, prospective clients, internal and external customers. Manage sales pipeline and diarise effectively, following up with outstanding enquiries and account … Uncapped commission structure 23 days holiday + BH (closed over Christmas) Option to buy additional holiday Pay mileage at 45p a mile Death in service policy Discount packages Save as you earn scheme - Nest pension or company savings scheme Citrus Recruit acts as an employment business when introducing candidates ...

Data, Cyber, BA/PM roles Transformation & Change Change Managers, PMO, Programme/Project Managers, Business Transformation Corporate & Professional Services HR, Finance, Governance, Compliance, Customer Services Key Responsibilities: Managing a full 360 Public Sector Recruitment desk across perm or contract/interim markets Growing and nurturing relationships with existing ...

Service Desk Analyst Location: Nottingham City Centre Working Hours: Rotating shifts between 06:00 and 19:00, with potential on-call coverage until 23:00 About the Role We are currently working with one of our clients who are looking for a proactive IT Service Desk Analyst … first-class technical support. You'll be the go-to person for resolving IT issues, ensuring smooth day-to-day operations, and maintaining high service standards. This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving while providing exceptional customer service. ...

follow up on leads Collaborate with sales and marketing team to develop strategies for reaching sales targets including account mapping and ABM Use customer relationship management (CRM) software to manage leads and sales activities Stay up-to-date on market trends, competition, and industry developments Provide regular reports … share best practice Job Profile: skills traits, and experience 5 years+ of experience in sales 2+ years of outbound SaaS SDR experience Proficiency in customer relationship management (CRM) software is essential. Social selling will be key - LinkedIn, Leaf forensics, email marketing exposure is desirable. Excellent verbal, written communication skills ...

team you will be working across a broad range of technologies and liaising with multiple areas of the business to support our environment. Technical Service will be your passion with hunger for learning and personal development. As IT Site Services, you will be supporting your colleagues in delivering exemplary … service ownership and management of projects, priority incidents and problem records. You will be responsible for provision of specialist technical support, control and proactive maintenance across the End User environment. Providing "hands on" on-site technical support and guidance to colleagues. Ensuring the delivery of service meets availability ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...

This well-established company specialise within Commercial and Domestic heating & plumbing services across the Midlands. With a strong reputation for staff longevity and excellent customer service. In this role you will directly impact the future success of the company by winning new business & securing new contracts. This … customer facing role covering the midlands. The ideal candidate will be a salesperson from a FM/Commercial background looking to join a fast-growing company with endless opportunities for further training and progression. This is a fantastic opportunity to progress your career within a close-knit fast-growing ...