23 of 23 Remote/Hybrid Customer Service Jobs in the East Midlands

After-Sales Support Advisor Nottingham City Centre (Hybrid)£25,000 – £27,000kTemporary to Permanent Position The Opportunity We are recruiting for a customer-focused After-Sales Support Advisor to join a busy and fast-paced support team based in Nottingham City Centre. This hybrid opportunity is ideal for someone … with strong customer service and technical troubleshooting experience who enjoys resolving issues and delivering excellent customer outcomes. As the trusted point of contact for customers after purchase, you will manage queries and technical issues from initial contact through to resolution, ensuring a professional and efficient service ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting‐edge innovation backed by market‐leading service operations! JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions … consider disclosed information on a case‐by‐case basis, in line with our policy on the recruitment of ex‐offenders. You will lead our Customer Experience and Contact Centre teams, bringing together multiple geographically dispersed groups into one high‐performing, customer‐obsessed operation. With approximately 100 people under ...

Team & Focus of the Role Our IT Service & Infrastructure team are looking for a new Systems Support Engineer to come and join the team, on a 5-month fixed term contract. Working alongside our team, you will be responsible for onsite service and support needs for employees around … onboard and off board. Communication with customers as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. You will track, log and correct information using our ITSM tools to protect assets and components. You will maintain ...

technology we use. What you will be doing You will work with internal customers, suppliers and colleagues to deliver the highest-quality ICT Service Desk experience as well as delivering new technologies and ways of working to the organisation. You will focus on delivering great customer service … technically capable End User Services Engineer who thrives in a busy, multi-site environment. Have strong troubleshooting skills across Microsoft technologies, paired with excellent customer service and communication. Be flexible and reliable, able to work predominantly on-site while supporting hybrid ways of working. Essential criteria Full ...

technology we use. What you will be doing You will work with internal customers, suppliers and colleagues to deliver the highest-quality ICT Service Desk experience as well as delivering new technologies and ways of working to the organisation. You will focus on delivering great customer service … technically capable End User Services Engineer who thrives in a busy, multi-site environment. Have strong troubleshooting skills across Microsoft technologies, paired with excellent customer service and communication. Be flexible and reliable, able to work predominantly on-site while supporting hybrid ways of working. Essential criteria Full ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

focus on infrastructure project work and new hardware installations, whilst also providing ongoing MSP client support. Time in this role is split between visiting customer sites (mainly in Nottinghamshire) and also project preparation and remote support based in our office. Main duties: Plan and deliver new technologies, migrations … throughout the East Midlands - including Microsoft office 365, cloud services, Microsoft and Apple hardware and network infrastructure. Provide proactive technical support across a varied customer base - onsite and also via the telephone and remote access from our office. Provide 2 nd level support and assistance to other members ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong attention to detail and high level of numerical and data accuracy Comfortable working with structured information, templates, or defined processes Experience using ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong attention to detail and high level of numerical and data accuracy Comfortable working with structured information, templates, or defined processes Experience using ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong attention to detail and high level of numerical and data accuracy Comfortable working with structured information, templates, or defined processes Experience using ...

experienced Deskside Technician to provide hardware and software support both remotely and on-site, ensuring services are delivered in line with agreed Service Level Agreements (SLAs). This role requires flexibility, with core hours spent supporting users across customer environments. Key Responsibilities Replace desktops, laptops, and monitors … role Proven ability to diagnose and repair desktops and laptops Good understanding of networks and Windows environments Relevant accreditations are desirable Personal Attributes Strong customer service and communication skills Team player with a flexible and cooperative approach High attention to detail and strong organisational skills Ability to work ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise ...

experience with Office 365 and Azure Excellent written and oral communication skills Ability to articulate technical information and convey to non-technical people Excellent customer service skills Ability to follow previously documented process while notifying management of variables that have not been clarified Available to work after hours ...

within a fast-growing tech environment? We’re hiring a Business Development Representative to join a high-performing team in Nottingham, focused on driving customer growth, building strong client relationships, and uncovering new business opportunities across the IT channel. This is an exciting opportunity for someone with B2B sales … value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They ...

within a fast-growing tech environment? We’re hiring a Business Development Representative to join a high-performing team in Nottingham, focused on driving customer growth, building strong client relationships, and uncovering new business opportunities across the IT channel. This is an exciting opportunity for someone with B2B sales … value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They ...

target driven Organised with good follow-up skills Positive attitude and willingness to learn Self-motivated and able to work independently Previous sales, customer service, telesales, estate agency, recruitment, hospitality or retail experience considered IT industry experience is not essential What’s On Offer Hybrid working Uncapped commission ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Start your sales career somewhere your conversations matter. Are you confident talking to people, curious about business, and ready to build … start or grow their career in B2B technology sales. As a Sales Development Representative , you will be at the very start of the customer journey. You will help organisations discover smarter ways to work, through workplace technology, managed print, document solutions and IT services. What you will be doing ...

environment for everyone**The role:**As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform.Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions … ServiceNow design and development preferably in a consulting environment.Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageousAn understanding of Service Management concepts, delivery assurance principals and procedures.A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations ...

environment for everyone The role: As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform. Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based … development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations ...

years and over. The role As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform. Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based … design and development preferably in a consulting environment. Scripting skills such as JavaScript, HTML, XHTML, XML, CSS, AJAX, AngularJS highly advantageous. An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications ...

team you will be working across a broad range of technologies and liaising with multiple areas of the business to support our environment. Technical Service will be your passion with hunger for learning and personal development. As IT Site Services, you will be supporting your colleagues in delivering exemplary … service ownership and management of projects, priority incidents and problem records. You will be responsible for provision of specialist technical support, control and proactive maintenance across the End User environment. Providing “hands on” on-site technical support and guidance to colleagues. Ensuring the delivery of service meets availability ...

value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … credit stopped orders, ensuring timely payments are made, processing incoming funds. You will also reconcile invoices and resolve account queries without loss of customer goodwill. This role is for an individual who thrives in a fast-paced environment, requiring a true professional who can take ownership and responsibility ...