Remote Customer Service Jobs in the East Midlands

26 to 43 of 43 Customer Service Jobs in the East Midlands with Remote Work Options

UK Warehouse Solutions Design Manager

Northamptonshire, England, United Kingdom
Hybrid / WFH Options
Loom Talent
Responsibilities Lead the organisations UK Solutions Design offering. Design and implement bespoke, functional warehouse solutions tailored to client needs, whilst reducing cost and improving customer service. Conduct thorough assessments of existing warehouse operations and identify areas for improvement. Utilise AutoCAD to create optimum, detailed orientated warehouse layouts and designs. more »
Posted:

Reports Administrator (Reports Production Specialist)

Daventry, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
Bush and Company Rehabilitation
of expert witness medico-legal reports, immediate needs assessments and case management services in the UK. For over 30 years we have provided a service to injured people, to solicitors and to insurance companies. We specialise in catastrophic and serious injury cases and act on referral from the injured … and meaningful whole. Attention to detail is essential for the successful management of a fluid workload, and successful delivery of a high standard of service to both internal and external customers. You will be required to work some of the time in our Daventry office, working from home is … standard or equivalent in Maths Intermediate/Advanced Word skills Basic Excel skills Good level of general computing literacy Reliability and good timekeeping Strong customer service skills Problem solving skills PERSONAL ATTRIBUTES Attention to detail Effective personal organisation Methodical approach Ability to work under pressure Ability to take more »
Employment Type: Permanent, Work From Home
Salary: £23,000
Posted:

SQL Application Support Consultant, Energy knowledge, Home Based

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
FDO Consulting Limited
working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. more »
Employment Type: Permanent
Salary: GBP 38,000 Annual
Posted:

Credit Controller

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
RECfinancial
in data entry. Strong attention to detail in order to record payments and keep records accurate and up to date. Good communicator with excellent customer service skills to liaise with our customers regularly. Chasing overdue payments and escalating advanced debt. Taking payments over the phone, sending reminders to … customers when payments are upcoming and overdue Generating and analysing reports of missed payments Resolving payment issues and effectively managing payment plans Updating customer accounts accordingly including performing data entry tasks accurately and efficiently Skills and experience: IT Skills; including Excel, BACS, Exchequer or similar Process driven Excellent attention more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

New Business Consultant (Recruitment)

Annesley, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Stoneseed Ltd
the current team Market awareness, keeping up to date with industry trends, market changes, and developments in the recruitment and hiring landscape Ensure exceptional customer service is provided to both clients and candidates at all stages of the recruitment process About You This role will require a dynamic more »
Employment Type: Permanent
Salary: £30000 - £32000/annum
Posted:

Field Service Engineer

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
An electrically biased Field Service Engineer/Installation Engineer/Multi Skilled Engineer is required to service cranes and lifting equipment on sites across the East Anglia region. You'll work with one of the most well respected brands in the world, be given full training and enjoy … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our world leading Cranes and Material Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »
Employment Type: Permanent, Work From Home
Salary: Basic Salary up to £45k + 25 Days Holiday + Van + Fuel Card + Overtime
Posted:

Field Service Engineer

Wellingborough, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
An electrically biased Field Service Engineer/Installation Engineer/Multi Skilled Engineer is required to service cranes and lifting equipment on sites across the East Anglia region. You'll work with one of the most well respected brands in the world, be given full training and enjoy … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our world leading Cranes and Material Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »
Employment Type: Permanent, Work From Home
Salary: Basic Salary up to £45k + 25 Days Holiday + Van + Fuel Card + Overtime
Posted:

Application Support Analyst

Nottingham, England, United Kingdom
Hybrid / WFH Options
Kerridge Commercial Systems
second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests. The team provides support to our global customer base covering multiple time zones. Key Responsibilities: Your responsibilities include but are … not exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues quickly and efficiently Provision of high-quality written & verbal updates to customers on a regular basis Correctly set the customers’ expectations Deliver on promise Take personal responsibility for every case ensuring a proactive … Maintain excellent quality of cases with detailed notes Always display a positive and can-do attitude Identify solutions and preventative measures to improve the customer’s experience Ensure all cases are progressed in line with InspHire SLA’s/SLO’s Team Working: proactively share knowledge, including creating knowledge more »
Posted:

Remote (OTA) Diagnostic Technician

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Flat Fee Recruiter
authorised to work in the UK OSCA is a Nottingham-based, family-owned, local success story. We primarily provide an automotive remote diagnostic & programming service to a customer base that stretches throughout Europe. We are at the forefront of automotive diagnostics innovation, dedicated to enhancing efficiency and precision … and from home. The Culture: We believe in promoting a friendly and dynamic work culture. Our team works collaboratively to provide excellent products and customer experience, and we value everyone's contributions. We are committed to fostering a positive workplace experience for our employees. What Sets Them Apart? Hybrid … Office & Home) Probation period would be office based for training before offer of hybrid. 30 Days Holiday including Bank Holidays (increasing with length of service). Our office serves as a hub of camaraderie, where colleagues are approachable, supportive, and readily offer assistance , nurturing a sense of belonging and more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Tactical Planning Lead

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
DHU Healthcare
Quality Commission, our aim is to be the best employer and provider of NHS 111 services in the country, consistently offering excellent performance and customer service. Job Overview We are seeking an experienced Tactical Planning Lead to join our team. Reporting to the Tactical Planning Manager, you will lead … centre estate, covering both health advisors and clinical practitioners. As the Tactical Planning Lead, you will ensure the right resource capacity to deliver great service to our customers and provide expert-level understanding of planning and scheduling methodology. Key Responsibilities Support the creation of a robust Tactical Planning framework more »
Employment Type: Work From Home
Salary: £35,000
Posted:

2nd Line Network Engineer

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
that you are continually learning and developing. At Computacenter we pride ourselves in being a warm and friendly team, whilst we deliver a great service to our customers. You will be exposed to many technologies and situations which will help your career grow. The successful candidate will provide proactive … requests. The role will focus on remotely resolving incidents, performing platform upgrades, responding to cyber based threats, tuning incident alerts, writing technical documentation, attending customer calls, configuring firewalls, routers, switches, load balancers and wireless networks. Computacenter encourage you to grow into a 3rd Line Engineer position, where your skills … you will establish and maintain good relationships within IT Services and Business Change, additionally interacting with business teams, as and when required Maintain good customer relationships Managing compliance and patching, vulnerability management, ITIL BAU Queue management, small project work within the customers time frames, providing technical advice and recommendations more »
Employment Type: Permanent
Posted:

IT Support Technician (Schools)

Spalding, Lincolnshire, United Kingdom
Hybrid / WFH Options
hireful
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will work on site covering schools in Boston, Spalding and Long Sutton, ensuring that IT systems and … highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would more »
Employment Type: Permanent
Salary: £23000 - £30000/annum £23k-£30k base salary plus great ben
Posted:

IT Support Technician (Schools)

Boston, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Hireful
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will work on site covering schools in Boston, Spalding and Long Sutton, ensuring that IT systems and … highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Delivery Consultant

Northamptonshire, England, United Kingdom
Hybrid / WFH Options
Consultancy Plus
and suppliers and delivering effective, sustainable and successful solutions. The Role The role is the right next career step for an individual who is customer focussed, confident, organised, happy to work in a varying fast paced environment and has an interest in a career in Consultancy and Professional Services. … held on our dedicated IT system Monitor and run system reports Commitment to continuous improvement and regular business audits Measure and maintain a quality service for suppliers and clients Drive commercial performance by contract management and business growth Ad hoc duties and project work as necessary What experience you … will need Experience working in a fast paced and varied customer focussed environment (such as resourcing, recruitment, sales) Ability to prioritise and multi-task throughout your working day Strong customer services and confident manner Capable of taking ownership and responsibility to manage a process from end-to-end more »
Posted:

Digital Account Manager

Leicestershire, England, United Kingdom
Hybrid / WFH Options
Aquent
gurus and web developers. They are looking for an experienced Digital Account Manager to join their close-knit team, who will provide an exceptional customer experience to their clients, developing and implementing effective digital strategies with a strong focus on SEO and PPC for their accounts and building long … ROI Manage client expectations with regular updates on the progress of live projects, being their first line of contact, and providing them with excellent customer service. Project scoping, identifying key objectives, defining costs and resources and capturing key performance indicators for benchmarking against Scoping and costing of new websites. … Excellent communication skills Ability to seek new opportunities in accounts and discuss these confidently with clients Able to manage multiple client projects whilst maintaining customer satisfaction Ability to adapt and change to client needs in a dynamic and fast paced environment Preferred experience Hands on experience in setting up more »
Posted:

Senior Product Marketing Manager, Customer Transformation & Acceleration

Lincoln, Lincolnshire, United Kingdom
Hybrid / WFH Options
MongoDB
positioning that showcases why MongoDB is an ideal destination for modernization, as well as the value of our professional services to our target audiencesConduct customer research to understand the pain points, needs, and workflows of our buyers and usersPlan and execute marketing efforts on behalf of modernization teams and … to both customers and sales, deliver internal training and enablement, ensure sales teams understand our offerings well enough to engage with customers, and create customer-facing materials for sales to useRequirements:Minimum of 5-7 years of relevant work experience (product marketing, solutions marketing)Deep experience in enterprise transformation … on complex projects and own them from start to finish, with organization and efficiencyThe ability to clearly articulate the value of a product/service to customers, but also to sales teams in a way that enables them to communicate it to customersExperience leading product or feature launches autonomously more »
Salary: £ 80 K
Posted:

ICT Technician

Field Based, Lincolnshire, United Kingdom
Hybrid / WFH Options
hireful
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will work on site covering schools in Boston, Spalding and Long Sutton, ensuring that IT systems and … highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would more »
Employment Type: Permanent
Posted:

ICT Technician

Spalding, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Hireful
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will work on site covering schools in Boston, Spalding and Long Sutton, ensuring that IT systems and … highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:
Customer Service
the East Midlands
10th Percentile
£22,500
25th Percentile
£23,875
Median
£29,000
75th Percentile
£41,250
90th Percentile
£50,000