1 to 25 of 196 Customer Service Jobs in the East Midlands

Service Engineer (Electro-Mechanical CNC) To £40K Basic + Overtime + Company Vehicle + 25 days holiday + Benefits Midlands Company This well-established privately-owned CNC machine Tool business, selling into the UK and Europe, has an excellent reputation for customer service and quality. Built on … strong values, the company has a loyal and constantly growing customer base. Due to strategic growth and increased demand, the business is now looking for experienced CNC and machine tool service engineers either from Maintenance or service backgrounds. Ideally you will already have knowledge and experience of … the right candidate specific product training will be provided. Role Planned Preventative Maintenance on CNC machinery in a dedicated region. Implementing the company’s service plans with the team. Fault find electrical and mechanical repair on CNC machinery. Working on Siemens software, AC/DC controls Report feedback to more »

our employees. Our common goal is to implement outstanding and innovative projects worldwide. Job Description We have a great opportunity for an experienced Field Service Engineer to join our team focusing on Customer Support activities. We are looking for a self-starter to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction. Activities will include: planned preventative maintenance as part of pre-agreed service contracts, this will involve changing out worn parts and checking associated components for wear and tear on both mechanical and … electrical systems produce timely and detailed service reports related to BEUMER sortation and material handling equipment supporting installation projects, modernisations and warranty work attend breakdowns with the ability to troubleshoot, test and repair technical equipment operational and residential site cover working individually and as part of a team on more »

budget, and resources effectively, ensuring projects are delivered on time and within budget. Possess a deep understanding of Dynamics 365 (particularly the Sales and Customer Service modules) and be able to configure and customize the platform to meet client requirements. Leverage Azure cloud services in conjunction with Dynamics … Qualifications: Minimum 5 years of experience in project management, preferably within the CRM or ERP space. Proven experience with successful Dynamics 365 implementations (Sales & Customer Service modules preferred). Strong understanding of project management methodologies (e.g., Agile, Waterfall). Excellent communication, collaboration, and interpersonal skills. Ability to manage more »

Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a … Customer Service Engagement Advisor, armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You … ll be an integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling more »

Maintaining a strong sales pipeline Objection handling Representing the companies products with a real genuine passion What you'll need to apply Previous sales, customer service, retail or similar experience is advantageous A degree or similar qualifications Be able to reliably commute to the office What you'll more »

Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide … technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between clients, the office, and remote working. About You Having … external customers. Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Resolve Incidents to stringent customer defined SLA's Driving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a more »

Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide … technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between clients, the office, and remote working. About You Having … external customers. Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Resolve Incidents to stringent customer defined SLA's Driving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a more »

Player and Collaborative ** Problem solving skills ** Previous experience with MS Dynamics (Desirable) ** Familiar with MS Excel (Desirable) ** An understanding of ERP Systems (Desirable) ** Previous customer service experience (Desirable) Benefits: ** Flexible Start times ** 28 Days Annual Leave + Bank Holiday ** Option to sell back holiday ** Enhanced Maternity, Paternity pay more »

and knowledge of Windows operating systems and Microsoft Office applications Understanding of networking principles and troubleshooting techniques Able to work independently Exceptional communication and customer service Strong problem-solving skills and attention to detail more »

Our focus is on providing environmentally friendly, functional, and aesthetically pleasing luxury flooring options. OUR BENEFITS Annual bonus scheme 34 days' holiday Occupational health service 7% matched pension Medical Cash Plan Free Parking Cycle to work scheme WHAT WILL YOU BE DOING? Reporting to the UK IT Support & Operations … management, coupled with basic knowledge of VMware. Sound grasp of networking equipment and technologies. Basic understanding of Azure and cloud technologies. Commitment to prioritizing customer satisfaction, delivering high-quality customer service. Exceptional interpersonal skills for building effective working relationships and communicating technical concepts across all organizational levels. Self more »

rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited … Installation of authorised software to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a … team. Excellent communication, customer service and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy. more »

business. About you: Must have at least 2 years admin experience. Strong IT skills. Confident adapting to new software. Excellent MS office skills. Excellent customer service skills both over the phone and in person. Ability to work to deadlines. Strong and accurate data entry skills. The benefits: Full … time, permanent role. Monday to Thursday 08:45 17:15 finish early Fridays! 28 days holiday this increases with length of service plus a day off for your Birthday! Contribution towards cost of parking. more »

a family-run business that specialises in fitted furniture and tailored storage solutions. With over 20 showrooms nationwide, we are dedicated to providing exceptional service and innovative designs to our customers. Our vision is to create well-ordered homes, and we believe our furniture has the power to transform … acting as first ‘port of call' for our Installers during live installations and remedial visits. Identify and implement areas of improvement for our Installation Service at a regional level. Support, Coach, and mentor new installers that enter the business. Undertake Site Visit inspections with our customer identifying and … in progress to ensure on site H&S Standard Operating Procedures are delivered by our Installer by completing Health & Safety Audits Ensure all escalated customer complaints are actioned and closed in a timely manner. Attendance at daily and weekly meetings with Divisional Customer Service Advisors to discuss more »

a unique opportunity for an experienced Bid Manager on a full-time permanent basis. Rayden Engineering Ltd. prides itself in providing a high-quality service to its customers using a dedicated and committed team. Based at our head office in Ilkeston, Derbyshire, we require a Bid Manager who will … will be able to demonstrate a high degree of self-motivation, and hence a good understanding of the importance of consistently providing a quality service to our clients. Duties: Lead bids, directing and compiling contributions from the various departmental mangers and writing content to make the commercial and business … consistency and formatting bids in line with Rayden Engineering Ltd branding Keep up-to-date with our portfolio of services and contribute to our service improvement and development Skills and Knowledge: Experience in the preparation of Tender Submissions. Experience of writing Bids and tender documents. Highly IT literate and more »

Internal Sales Co-Ordinator/Customer Service Grimsby Permanent £k (DOE) With monthly bonus earnings of up to £250 per month Immediate Start Aim/Purpose of Job: Maintain existing accounts via the telephone with the aim of building positive relationships and provide all aspects of customer service. Main Duties & Tasks: Liaise with existing customers to maintain their business over the telephone Process sales orders, raise customer complaints and undertake administration tasks within the department Ensure that all sales opportunities are communicated to the business development team. Liaise with the product control department and transport … Development Team identify and justify shortfalls in spend with budgeted accounts. Form strong lines of communication with the Repro Dept. to ensure that optimum customer service is retained during the artwork approval process. Must be fully accountable for all stock products held for individual customers and that ranges more »

the Moguntia Food Group UK which includes Moguntia Food Ingredients and Hay Hampers. Our employees are the groups most valued asset. We are very customer centric Our customers are heart of everything we do As ONE team we work together towards the success of those customers Job Role Liaise … between our UK, Austria, Germany & European Manufacturing Partners Customer centric, requires interaction between Manufacturing sites & UK retail customers. Travel approximately once a month, focusing on our main European sites & UK site in the North East. You will manage our Food Safety Co-ordinator You will hold the responsibility of … Work closely with the Product Development Team to deliver products to launch with support on the end-to-end process; inclusive of supporting with customer meetings and visits. Lead & Support sites during customer audits and technical visits. Facilitate investigations into non-conformance, including detailed investigation and providing support more »

all Supply Chain and Planning related systems. This includes development of the current systems resolving issues whilst mitigating business risk and maintaining supplier and customer service. Ensure all Supply chain systems are maintained, and any incidents are diagnosed and resolved in a timely manner (Evolve/AX/Excel more »

We want to provide products to everyone on any of lifes journeys. Our InMotion brand, is a leading digital accessories business, offering an amazing customer experience with all the latest tech. Thats why, as we continue our journey, our aim is simple: to make every one of lifes journeys … better! As a Team Leader at East Midlands Airportyoull lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share … Management Team. Your role is to help our people be the best that they can be and to assist in driving sales, commerciality and service standards. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness, in an environment more »

timely order processing and shipment to customers. Email Marketing: Support email marketing initiatives by managing email campaigns, creating engaging content, and monitoring campaign performance. Customer Service: Provide excellent customer service by responding to inquiries, resolving issues, and addressing customer concerns promptly and professionally. Usually this more »

join this team as a Level 3 Data Administration Apprentice. As part of this role, you'll be at the forefront of providing expert customer sales and service support across multiple channels, including telephone, email, and live chat. You'll have the opportunity to not only assist customers … but also identify and capitalise on additional sales opportunities. From coordinating quality control and service requests to reporting trends and escalations, you'll play a crucial role in ensuring customer satisfaction and operational efficiency. In addition to this, you'll enjoy a range of benefits, including an indoor … staff discount on accessories, and access to an onsite training zone. If you're ready to dive into the world of data administration and customer service, this apprenticeship opportunity is perfect for you! In this role, youll work towards your Level 3 Data Essentials Apprenticeship, delivered by our more »

they pride themselves on building strong relationships with clients and helping them evolve with cutting-edge technology. If you are passionate about technology and customer service, and you're ready to kick-start your career in IT support with a dynamic and supportive team, apply now to join … Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support for all service tickets via phone, desk director, or email. Manage workload effectively and identify escalations when necessary. Handle general inquiries and complaints from customers. Communicate clients … needs to relevant internal departments. Manage and maintain customer network documentation. Ensure accurate incident logging and prioritise timely responses to client requests. Work closely with the Service Manager to address incidents. Identify emerging technologies beneficial to clients and solutions. Receive comprehensive training throughout the apprenticeship program. Full training more »

for all 1st line IT issues Produce any follow up actions and escalate as necessary within the business To maintain a high degree of customer service for all support queries and adhere to all service management principles and SLAs Maintain client network architecture by setting up routers more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

role seeks an individual who has good knowledge of Revit software and are open to any project experience. Our client has passion for exceptional customer service and have an impressive portfolio of long-standing relationships. Project Architect Position Remuneration Competitive Salary £40,000 - £50,000 (DOE) 5% company more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »