Customer Service Jobs in the East Midlands

101 to 125 of 176 Customer Service Jobs in the East Midlands

3rd Line Support Engineer

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
OpenTech Partners
preferable). As the 3rd Line IT Infrastructure Engineer, you will be responsible for supporting, executing various IT projects and implementing changes across various customer networks and configurations. This role entails managing hardware and software upgrades, integrating Microsoft 365 and Azure solutions, as well as overseeing Cyber Security initiatives. … e.g., VMware, HyperV). Ability to collaborate as part of a team and eagerness to learn continuously. Excellent communication, literacy, and organizational skills. Excellent customer service skills. Prior experience working for an MSP (beneficial). Full Driving licence required for site visits. Other job titles: 3rd Line Engineer more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

IT Infrastructure Engineer

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
OpenTech Partners
MSP experience preferable). As the IT Infrastructure Engineer, you will be responsible for supporting, executing various IT projects and implementing changes across various customer networks and configurations. This role entails managing hardware and software upgrades, integrating Microsoft 365 and Azure solutions, as well as overseeing Cyber Security initiatives. … e.g., VMware, HyperV). Ability to collaborate as part of a team and eagerness to learn continuously. Excellent communication, literacy, and organizational skills. Excellent customer service skills. Prior experience working for an MSP (beneficial). Full Driving licence required for site visits. Other job titles: 3rd Line Engineer more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

IM&T & Project Support Officer

Oakham, United Kingdom
Hybrid / WFH Options
LLR Patient Care Locally Community Interest Company
is seeking to recruit an Information Management & Technology (IM&T) and Project Support Officer who will support the delivery of innovative resources, high standard customer service and project support skills to the organisation. This is an exciting and challenging opportunity to help build the organisations digital capabilities and … that all deadlines for own workplan, either routine or ad-hoc, are met. Plan, organise and adjust programmes of work to meet business/customer requirements, highlighting any issues arising with line manager (prior to deadlines). To work closely with operational colleagues in supporting business needs. Keep up … These other providers come from a number of sources including primary care, secondary care, and the independent sector. Depending on the nature of the service, we also look to work more collaboratively with agencies such as the Local Authorities. Job description Job responsibilities Purpose of the role LLR Patient more »
Employment Type: Fixed-Term
Salary: £28407.00 a year
Posted:

Hungarian and English speaking Service Desk

Peterborough, Northamptonshire, United Kingdom
Confidential
p p Required skills:/p p - fluent in Hungarian and English speaking, with strong all round communication skills/p p - Plenty of Customer service experience/p p - Previously required to complete calls/make bookings./p p - Experience with Microsoft Word/Excel/… p p Requirements:/p p - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements./p p - Proactively keeping Customers informed on incident or request status and progress./p p - Escalate incidents where a first … support or the relevant resolver group./p p - Adhering to Incident management procedures./p p - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary./p p - Keeping up to date with the current standard procedures./p more »
Posted:

Project Engineer

Nottinghamshire, United Kingdom
Confidential
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Posted:

Automation Engineer

Mansfield, Nottinghamshire, United Kingdom
Confidential
working on behalf business at the forefront supply chain solutions and design industry who work with some of the UK's leading brands. With customer service and technical knowledge being at the core of everything they do, they truly stand above the competition when it comes to delivering more »
Posted:

Engineering Technical Support (Office)

Daventry, Northamptonshire, United Kingdom
Confidential
Southam, Towcester Do you have experience servicing electro-mechanical machinery or within a remote technical troubleshooting position? Are you looking for a technically challenging customer service role, that doesn'... more »
Posted:

Senior Security Systems Engineer

Leicester, Leicestershire, United Kingdom
Confidential
with a strong background in installing and servicing CCTV, Access Control and Intruder Alarms. Location Midlands Person Spec 3 Years relevant experience (Required) Exceptional Customer Service Skills Confident that you can "Hit the ground running" Full UK Driving License Experience... more »
Posted:

Aftersales Coordinator - Windows & Doors

Corby, Northamptonshire, East Midlands, United Kingdom
Mitchell Maguire
Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales Location: Corby Remuneration: £25,000 - £28,000 Benefits: Comprehensive Benefits Package The … range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers Youll be the first point of contact for all customer enquiries after the sales process Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else Ensure … an exceptional standard of customer service at all times Resolving all customer queries and complaints in a timely, professional manner Liaise internally with: area sales managers, transport, factory etc. The ideal applicant will be Aftersales Coordinator - Windows & Doors with: Must have customer service/aftersales more »
Employment Type: Permanent
Salary: £28,000
Posted:

Product Support Technician

Derby, Derbyshire, East Midlands, United Kingdom
Medstrom
a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. Youll fit in well with us … based from our global logistics facility in Castle Donington, Derbyshire, however we would happily consider applicants from across the Midlands region in line with customer demand. Through this role, you will directly contribute to providing better outcomes for patients and their caregivers when it matters most, making a real … assistance with product demonstrations and basic training to caregivers, assist with technical support and repairs and work closely with the commercial team to meet customer agreed service level agreements throughout the Midlands. Specifically, you will: - Collaborate with a dynamic team in a fast-paced, forward-thinking environment - Build more »
Employment Type: Permanent
Salary: £23,500
Posted:

Field Service Engineer

Lincoln, Lincolnshire, East Midlands, United Kingdom
Retaind Limited
Field Service Engineer - (Multi-skilled) £40,000 per annum Lincolnshire-based with UK & Global travel required Permanent position Role Summary: To supply customer support for the range of packaging machinery supplied worldwide. Provide field service support for equipment supplied around the world. To conduct installations, commissioning, training … on a range of PLC and Motion control systems Working away from home for extended periods Conducting machinery checkout and trials Undertaking/conducting customer acceptance trials Product development assistance Promoting sales of spare parts, upgrades, new and pre-owned machines Carrying out training programs, and promoting training Giving … or equivalent in a technical discipline, (electrical or electronic) or equivalent experience Previous substantial experience in roles such as electrical or electronic technician, field service repair of machinery, maintenance repair, or related occupations A full and clean UK driving licence Ability to travel freely worldwide (Valid Passport) Familiarity with more »
Employment Type: Permanent
Salary: £40,000
Posted:

Construction Apprentice

Penman House, 1 Penman Way, Grove Park, Enderby, Leicester, England
Vistry Group
gaining experience of the successful delivery of the project in terms of health, safety and environmental standards, programme, budget, time, quality, design, technical and customer service. Role Responsible for supporting construction projects to ensure they are completed on time and within budget. This may require heading to site location … Closing Date Sunday, 14th July 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Initiative Qualifications English GCSE or equivalent, grade Grade 4 or above (Essential) Maths GCSE or equivalent more »
Employment Type: Higher Apprenticeship
Salary: £19,000.00
Posted:

IT Support Apprentice

BUILDING 3 ROYAL ORDNANCE DE, WEEDON BEC, NORTHAMPTON, NORTHAMPTONSHIRE, England
HYBRIT SERVICES LTD
where possible Role Systems Administration of cloud technologies such as OS365, operating systems and server-based applications Basic Network Administration Skills Logging incidents and service requests from customers received via telephone, email and customer portal through ITSM tool and process accordingly Provide excellent Client Communication & Customer Services … GCSE or equivalent, grade 3+ (D or above) (Essential) About the Employer HYBRIT SERVICES LTD HybrIT is a fast-growing Systems Integrator and Managed Service Provider. They deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers. Customers range from large corporate more »
Employment Type: Advanced Apprenticeship
Salary: £15,000.00
Posted:

Commissioning Engineer

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Orion Electrotech Manufacturing
repair experience of electrical systems Knowledge and experience working with systems up to 3.3KV Be able to manage projects, write up technical documents Great customer service skills Mentor Apprentices Benefits of the Commissioning Engineer Basic salary of £55k OTE £65-70k 37 hour basic per week Get more »
Employment Type: Permanent
Salary: £50,000
Posted:

Order Processor PVC Windows & Doors

Corby, Northamptonshire, East Midlands, United Kingdom
Mitchell Maguire
Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Order Processor, Order Processing, Internal Sales, Customer Service Location: Corby Remuneration: £25,000 - £28,000 The role of the Order Processor PVC Windows & Doors will involve: Order Processor position dealing … clad windows and doors direct to trade customers Primarily you will be focusing on the PVC windows & doors product range Assist with any incoming customer queries via telephone & email Raising quotations for customers and processing the orders that follow Ensuring all orders are price checked against the sales cost … Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Order Processor, Order Processing, Internal Sales, Customer Service more »
Employment Type: Permanent
Salary: £28,000
Posted:

Field Service Engineer - Leicester

Leicester, Leicestershire, East Midlands, United Kingdom
Contract Personnel Limited
in ensuring the maintenance of the forklift fleet, as well as inspections, testing, fault finding, repairs and all whilst maintaining an exceptional level of customer service. The role is a dynamic field based role, meaning you are required to travel to client's premises to fulfil the aforementioned tasks. … Role: Field Service Engineer (Forklift Technician) Location: Leicester Salary: Competitive. Based on experience Hours: 45 hpw, paid door-to-door Holiday: 23 days plus bank holidays Benefits: Company vehicle, fuel card, commission structure, discretionary bonus, Costco card, cycle to work scheme Responsibilities - To carry out routine maintenance and diagnostic … trouble shooting - Attention to details and a problem-solving attitude - Ability to work alone, whilst maintaining speed, efficiency and safety - Happy to commute to customer sites, as well as being comfortable in varying work environments - A valid UK driving license – full, clean Company Benefits - Competitive salary and performance-based more »
Employment Type: Permanent
Posted:

Technical Support Agent

Stamford, Essendine, Rutland, United Kingdom
Hybrid / WFH Options
ACS Staffing Solutions
Trainee IT Support/Technical Support Stamford Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT Support/Technical Support candidate to join our Client … responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in technical systems A strong work ethic, happy to work in a team environment You … working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest in the IT field and need someone to give you an opportunity. My client are really open minded more »
Employment Type: Permanent
Posted:

Clinical Application Specialist

Northampton, United Kingdom
Northampton General Hospital
on the efficient delivery ofthe configuration, build and testing as part of the Electronic Patient Record (EPR) programme, focusing on the delivery to internal service level agreements. You will also be responsible for ensuring the successful delivery of projects within the programme including implementations and changes. As part of … be essential as will experience of working in a system management role. You will lead on the delivery of an efficient, responsive, effective and customer focused service through the supervision of an applications support service team. You will lead on designated areas of responsibility to support the … of belonging working for Kettering and Northampton General Hospitals. Job description Job responsibilities Key deliverables: Leadership of designated team to provide efficient, integrated and customer service, supporting team to ensure that services provided across the group are and continue to be effective, meet the clinical and business needs more »
Employment Type: Fixed-Term
Salary: £35392 - £42618 a year
Posted:

Failsafe Support Officer

Sutton in Ashfield, United Kingdom
Sherwood Forest Hospitals NHS Foundation Trust
seeking a dedicated and detail-oriented Failsafe Support Officer to join our Ophthalmology team. The successful candidate will provide a comprehensive and quality administration service, ensuring the smooth operation of allocated clinics and the highest standard of patient management. Join our dedicated team and contribute to delivering exceptional patient … excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020. The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals … description attached. Person Specification Education Essential Computer literate, with experience of using a keyboard with a high level of accuracy Knowledge of NHS or service provider in general Thorough knowledge of healthcare administrative systems and processes with experience of using a full range of IT/Patient data systems more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

Customer Support Technician

Essendine, District of Rutland, Rutland, United Kingdom
CEH Recruitment
Our client based in Essendine is looking to recruit a Customer Support Technician on a fulltime permanent basis due to a department expansion. Working as part of an established team you will provide 1st line remote customer service for our clients customers. This role will involve excellent … customer service but also the IT side to resolve technical queries. (more detailed IT problems are escalated up through the proper channels). The role will also involve taking inbound calls and trying to resolve the problem whilst the customer is on the phone and this will … description is available for all suitable candidates. To be considered for this role you will have a real interest in IT and also have customer service experience. The role is 9 to 5 Monday to Friday but one week out of 8 you will cover the phones out more »
Employment Type: Permanent
Posted:

Service Administrator

Ashby-De-La-Zouch, Leicestershire, East Midlands, United Kingdom
Hamlin Knight
want career progression? A friendly team? Then read on...... Our client, a reputable and forward thinking organisation based in Ashby, Leicester are seeking a SERVICE COORDINATOR Responsible to National Service Manager Job Purpose Provide full support to the National Service Manager to ensure the smooth running of … all aspects of the service teams across the business areas. Acting as the first point of contact for the customer into the business and dealing with all enquiries in an effective, professional manner. Duties include: Co-ordinates customer service to provide our customers with a highly … efficient and reliable customer support team. Provides supports and guidance to service personnel who perform on-site routine services including installation, maintenance, and repair. Checks through all engineer's daily work and updates on the Service log website including Escalations, Projects, and Audits. Completes daily checks of more »
Employment Type: Permanent
Salary: £24,000
Posted:

Digital Services Training Team Supervisor

Nottingham, United Kingdom
Nottingham University Hospitals NHS Trusts
vacancy. Person Specification Training & Qualifications Essential Recognised qualification in training or equivalent experience Achieved an IT computer qualification (ECDL or equivalent). Desirable ITIL Service Management foundation level PRINCE 2 foundation level or equivalent Trained in most NUH IT systems with the ability to demonstrate or extensive experience of … Systems used within the Trust. Experience of 'one to one' and Group training delivery. Able to manage and maintain the provision of a support service to end customers. Ability to manage and coordinate the creation of new training material, courses and rotas based on sound analysis of training needs … and oral including presentations to large audiences. Able to manage, lead and motivate others, setting objectives and monitoring performance of a team of staff Customer focused and able to create, build and maintain relationships at all levels. Ability to manage differing and sometimes conflicting demands for time and resources more »
Employment Type: Fixed-Term
Salary: £28407.00 - £34581.00 a year
Posted:

Technical & Development Technician

Mansfield, Nottinghamshire, East Midlands, United Kingdom
Generations People Ltd
Development Technician to join a global manufacturing company and a very established, stable engineering team based in Mansfield. Renowned for their high levels of customer service, innovation, technical expertise, and product quality. If you are looking to join a forward-thinking company with over 65,000 employees globally more »
Employment Type: Permanent
Salary: £28,000
Posted:

Engineering Manager

Mansfield, Nottinghamshire, East Midlands, United Kingdom
Generations People Ltd
of a global organisation and one of the largest manufactures in their trade, based in Mansfield, they are renowned for their high levels of customer service, innovation, technical expertise and product quality, and employ over 40,000 people globally. As the Engineering Department Manager, you be reporting to more »
Employment Type: Permanent
Salary: £50,000
Posted:

IT Analyst

Chesterfield, Derbyshire, East Midlands, United Kingdom
Blue Octopus Recruitment Ltd
in Barlborough, Chesterfield. The Role Are you organised, analytical and have a good attention to detail? Are you passionate about IT and possess excellent customer services skills? Do you want to be a part of a friendly, driven team? If yes, then look no further, your next career could more »
Employment Type: Permanent
Posted:
Customer Service
the East Midlands
10th Percentile
£22,500
25th Percentile
£23,875
Median
£29,000
75th Percentile
£41,250
90th Percentile
£50,000