Customer Service Jobs in the East Midlands

51 to 75 of 178 Customer Service Jobs in the East Midlands

Import Customs Declarant

Northampton, Northamptonshire, East Midlands, United Kingdom
DACHSER Ltd
Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To complete electronically the customs entry requirements for European Road Operations in response to customer requests. Completion of customs administration whilst adhering to and complying with company and external authority and customs requirements and legislation. Key Responsibilities: Reviewing customer … analysis skills Ability to deal with problems efficiently and professionally Mathematical and computer literacy Attention to detail and high levels of accuracy A high customer service orientation with a passion for delivering quality Highly adaptable *Please note, in this role you will be required to work bank holidays more »
Employment Type: Permanent
Posted:

ICT Consultant

Boston, Lincolnshire, East Midlands, United Kingdom
turn IT on
enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting a Trust. This role will involve supporting a Trust of primary schools where you will … your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them … role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. more »
Employment Type: Permanent
Salary: £23,000
Posted:

Field Service Engineer

Grimsby, South Humberside, North East, United Kingdom
Future Engineering
Field Service Engineer Grimsby £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »
Employment Type: Permanent
Salary: £35,000
Posted:

Field Service Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Master Data Lead

Leicester, Leicestershire, East Midlands, United Kingdom
Samworth Brothers Limited
all Supply Chain and Planning related systems. This includes development of the current systems resolving issues whilst mitigating business risk and maintaining supplier and customer service. Ensure all Supply chain systems are maintained, and any incidents are diagnosed and resolved in a timely manner (Evolve/AX/Excel more »
Employment Type: Permanent
Posted:

Field Service Engineer Electrical / Electronic

Market Harborough, Leicestershire, East Midlands, United Kingdom
Supply Chain People ltd
Service & Calibration Engineer Electronic testing equipment. This is an exciting opportunity to join an in demand and growing company with a solid track record for success and growth. As the company continues to grow in a very niche and specialist market they are looking to expand their existing service … exist to grow further with the business and be part of its future. Following a successful training period, you will perform on-site equipment service, upgrades, maintenance, calibration, and troubleshooting on a range of specialist test and research equipment across the UK and Europe. You will also have some … south Leicestershire, so it would be desirable for this to be a commutable distance. Suitable candidates will ideally have gained experience working in a customer service facing role providing a high quality level of on-site service. Applications are encouraged from Service Engineers coming from a wide more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service Desk Lead

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
DVSA
Location Bristol, Newcastle-upon-Tyne, Nottingham, Swansea About The Job Job summary As the Service Desk Lead, youll oversee day-to-day operations, ensuring users and business teams receive exceptional support. Your responsibilities include managing Quality and Reporting processes, implementing support for new projects/services within the ITSM … Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk Analysts. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear strategy which allows … the award-winning services we work on and whats on offer for you, helping drive your career forward. Job Description The purpose of the Service Desk Lead is responsible for overseeing the day-to-day activities of the Service Desk operations to ensure users and business teams received more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Trainee IT Pre-Sales Technician

Newark, Nottinghamshire, East Midlands, United Kingdom
Active8 Managed Technologies
flexible approach The ability to work using own initiative and without constant supervision Excellent Team player Excellent telephone manner Understanding the importance of excellent customer service Organisational skills with a keen eye for detail, literacy, and accuracy On-site auditing of hardware, software and notation Willing to be more »
Employment Type: Permanent
Salary: £24,000
Posted:

Regional Sales Manager - Central UK

Leicester, Leicestershire, East Midlands, United Kingdom
Stirling Warrington Limited
UPTO £65k base DOE, uncapped OTE and fantastic benefits package. My client are a established machine tool supplier who pride themselves on providing exceptional customer service. They have recently launched a new Laser & Fabrication division and we are seeking a candidate with proven sales ability of selling Laser/… Fabrication machines. They offer afull machine tool and repair service with strong & highly skilled engineers to provide installations, removals, repairs and training. Covering the Central UK which will includes East & West Midlands, East Anglia and across to Wales( candidate to be ideally located within the M1/M6corridor for more »
Employment Type: Permanent
Salary: £50,000
Posted:

WMS Operations Lead

Lutterworth, Leicestershire, East Midlands, United Kingdom
Great Bear
a deep understanding of the solution through direct involvement in solution design and testing. You will support colleagues during the transition to avoid impacting service to Customer and operational productivity returns to the expected levels. This role will work directly with colleagues from shop floor to General Manager more »
Employment Type: Permanent
Posted:

Fitters Mate

Lutterworth, Leicestershire, East Midlands, United Kingdom
Mitchellwest Ltd
pay to applicants who display the required skills. This position will also allow the individual to advance within this role to become a qualified service engineer. Reporting to the Technical Manager, your duties will also involve general labouring around the yard and will vary on a daily basis depending … appreciation of Health & Safety Experience of working in a team environment FLT experience (training will be given if no experience). Travelling to our customer sites with our engineers will be a requirement with out of hours working which can involve stopovers due to the location of some of … like you. Mitchellwest is a privately owned independent company specialising in the maintenance of backup power supply. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our equipment, infrastructure, processes, and people to achieve long term sustainable growth. We aim more »
Employment Type: Permanent
Salary: £30,000
Posted:

Reactive Maintenance Engineer

Grantham, Lincolnshire, East Midlands, United Kingdom
Regional Recruitment Services
compressor checks, and maintain hydraulic and pneumatic systems. Documentation: Complete all relevant documentation to a high standard. Site Maintenance: Perform basic facility and site service maintenance as needed. Continuous Improvement: Identify and implement new methods and procedures to improve plant operations. Skills and Experience: Technical Knowledge: Proficiency with conveyors … independent recruitment agency that has been operating since 2008. Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, IT & Tech Support, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live more »
Employment Type: Permanent
Salary: £16 - 17 per hour
Posted:

Platform Operations Manager

Northampton, Northamptonshire, East Midlands, United Kingdom
City Plumbing
#GoWithYourFlow Come and join us as a highly skilled and motivated Platform Operations Manager joining our newly created IT team to help deliver exceptional customer support to our customers and colleagues. This Platform Operations Manager role requires strong leadership skills, technical expertise, and a customer-centric mindset. The … Role: As our new Platform Operations Manager/Service Desk Manager, you will take on a pivotal role in our organisation. Youll lead and manage a brand new team, dedicated to delivering exceptional customer support in a fast-paced and dynamic environment. Your primary responsibilities as Platform Operations … Manager will include overseeing day-to-day operations, ensuring that our support services meet and exceed customer expectations, and continuously improving our service desk processes. Bringing your leadership skills to the forefront of this Platform Operations Manager role , you will inspire your team to achieve their best. Your more »
Employment Type: Permanent
Posted:

Panel Technician

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Solus Accident Repair Centres
such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
Employment Type: Permanent
Salary: £45,000
Posted:

Customer Support Specialist

Market Harborough, England, United Kingdom
Paynt
payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the preferred acquirer for European payment solution providers. … re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be … responsible for delivering exceptional service to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of more »
Posted:

Payments Service Manager - 12 Month Fixed Term Contract

Northampton, England, United Kingdom
Hybrid / WFH Options
Nationwide Building Society
Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you’ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You’ll work with various … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »
Posted:

Remote Based Field Engineer

Northampton, England, United Kingdom
Hybrid / WFH Options
iO Associates - UK/EU
Line of Business applications, among others. Our expertise in designing and creating rapid solutions to complex problems, strategic knowledge, comprehensive support, and commitment to customer growth provides tangible value without compromise. We drive innovation by delivering smart, quickly-deployed solutions that transform business and IT ecosystems across companies of … so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs and supporting Level 1 Service Desk Technicians with training, guidance, and escalations. Problem resolution may involve using diagnostic and help request tracking tools and occasionally providing in-person, hands … on help at customer sites, typically 1-2 times a week. Excellent customer-facing skills are essential. Responsibilities - What Will You Be Doing? Operational Management Provide support across the whole line of business to both external and internal customers. Act as an escalation point for advanced or difficult more »
Posted:

Master Data Lead

Leicester, England, United Kingdom
Futures
key role in supporting Supply Chain and Planning systems within the business, developing their existing business systems, mitigating business risk and maintaining supplier and customer service throughout. Your Key Responsibilities: Ensure all Supply chain systems are maintained, and any incidents are diagnosed and resolved in a timely manner more »
Posted:

Information Technology Support Engineer

Alfreton, England, United Kingdom
Searchability®
Our focus is on providing environmentally friendly, functional, and aesthetically pleasing luxury flooring options. OUR BENEFITS Annual bonus scheme 34 days’ holiday Occupational health service 7% matched pension Medical Cash Plan Free Parking Cycle to work scheme WHAT WILL YOU BE DOING? Reporting to the UK IT Support & Operations … management, coupled with basic knowledge of VMware. Sound grasp of networking equipment and technologies. Basic understanding of Azure and cloud technologies. Commitment to prioritizing customer satisfaction, delivering high-quality customer service. Exceptional interpersonal skills for building effective working relationships and communicating technical concepts across all organizational levels. Self more »
Posted:

Senior Security Systems Engineer

Leicester, Leicestershire, United Kingdom
Confidential
with a strong background in installing and servicing CCTV, Access Control and Intruder Alarms. Location Midlands Person Spec 3 Years relevant experience (Required) Exceptional Customer Service Skills Confident that you can "Hit the ground running" Full UK Driving License Experience... more »
Posted:

Product Support Technician

Derby, Derbyshire, East Midlands, United Kingdom
Medstrom
a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. Youll fit in well with us … based from our global logistics facility in Castle Donington, Derbyshire, however we would happily consider applicants from across the Midlands region in line with customer demand. Through this role, you will directly contribute to providing better outcomes for patients and their caregivers when it matters most, making a real … assistance with product demonstrations and basic training to caregivers, assist with technical support and repairs and work closely with the commercial team to meet customer agreed service level agreements throughout the Midlands. Specifically, you will: - Collaborate with a dynamic team in a fast-paced, forward-thinking environment - Build more »
Employment Type: Permanent
Salary: £23,500
Posted:

Field Service Engineer

Lincoln, Lincolnshire, East Midlands, United Kingdom
Retaind Limited
Field Service Engineer - (Multi-skilled) £40,000 per annum Lincolnshire-based with UK & Global travel required Permanent position Role Summary: To supply customer support for the range of packaging machinery supplied worldwide. Provide field service support for equipment supplied around the world. To conduct installations, commissioning, training … on a range of PLC and Motion control systems Working away from home for extended periods Conducting machinery checkout and trials Undertaking/conducting customer acceptance trials Product development assistance Promoting sales of spare parts, upgrades, new and pre-owned machines Carrying out training programs, and promoting training Giving … or equivalent in a technical discipline, (electrical or electronic) or equivalent experience Previous substantial experience in roles such as electrical or electronic technician, field service repair of machinery, maintenance repair, or related occupations A full and clean UK driving licence Ability to travel freely worldwide (Valid Passport) Familiarity with more »
Employment Type: Permanent
Salary: £40,000
Posted:

Construction Apprentice

Penman House, 1 Penman Way, Grove Park, Enderby, Leicester, England
Vistry Group
gaining experience of the successful delivery of the project in terms of health, safety and environmental standards, programme, budget, time, quality, design, technical and customer service. Role Responsible for supporting construction projects to ensure they are completed on time and within budget. This may require heading to site location … Closing Date Sunday, 14th July 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Initiative Qualifications English GCSE or equivalent, grade Grade 4 or above (Essential) Maths GCSE or equivalent more »
Employment Type: Higher Apprenticeship
Salary: £19,000.00
Posted:

IT Support Apprentice

BUILDING 3 ROYAL ORDNANCE DE, WEEDON BEC, NORTHAMPTON, NORTHAMPTONSHIRE, England
HYBRIT SERVICES LTD
where possible Role Systems Administration of cloud technologies such as OS365, operating systems and server-based applications Basic Network Administration Skills Logging incidents and service requests from customers received via telephone, email and customer portal through ITSM tool and process accordingly Provide excellent Client Communication & Customer Services … GCSE or equivalent, grade 3+ (D or above) (Essential) About the Employer HYBRIT SERVICES LTD HybrIT is a fast-growing Systems Integrator and Managed Service Provider. They deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers. Customers range from large corporate more »
Employment Type: Advanced Apprenticeship
Salary: £15,000.00
Posted:

Commissioning Engineer

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Orion Electrotech Manufacturing
repair experience of electrical systems Knowledge and experience working with systems up to 3.3KV Be able to manage projects, write up technical documents Great customer service skills Mentor Apprentices Benefits of the Commissioning Engineer Basic salary of £55k OTE £65-70k 37 hour basic per week Get more »
Employment Type: Permanent
Salary: £50,000
Posted:
Customer Service
the East Midlands
10th Percentile
£22,500
25th Percentile
£23,875
Median
£29,000
75th Percentile
£41,250
90th Percentile
£50,000