Customer Service Jobs in the East Midlands

76 to 100 of 180 Customer Service Jobs in the East Midlands

Cyber Security Bid Manager

Derby, Derbyshire, East Midlands, United Kingdom
Advance TRS
in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do more »
Employment Type: Permanent
Posted:

Validation & Verification (V&V) Engineer

Derby, Derbyshire, East Midlands, United Kingdom
Advance TRS
in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do more »
Employment Type: Permanent
Posted:

Test & Commissioning Engineer

Derby, Derbyshire, East Midlands, United Kingdom
Advance TRS
in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do more »
Employment Type: Permanent
Posted:

Service Desk Administrator

Northampton, Northamptonshire, United Kingdom
Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Administrator Located: Northampton (Hybrid working) Package: Competitive salary, bonus and company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh … become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide administrative support for the shared service desk, managing incoming interactions to the service desk by email and self-service. Refer and manage activity to internal and external resolver groups … and third-party vendors. Provide logging of incidents and service requests that enter the service desk via, email or self-service portal to ensure a high level of customer service is delivered Classification and prioritisation of calls in-line with Incident and Service Request more »
Employment Type: Permanent
Posted:

Principal Systems Engineer

Derby, Derbyshire, East Midlands, United Kingdom
Advance TRS
in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do more »
Employment Type: Permanent
Posted:

SQL Application Support Consultant, Energy knowledge, Home Based

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
FDO Consulting Limited
working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. more »
Employment Type: Permanent
Salary: GBP 38,000 Annual
Posted:

Customer Service Centre, Lifeline Advisor

Boston, Lincolnshire, East Midlands, United Kingdom
Lincolnshire Housing Partnership
Our Customer Service Centre is currently seeking to recruit a Lifeline Customer Service Centre advisor. You will receive an excellent salary of £26,943 (inc a shift allowance) plus some great benefits We are looking for positive, motivated individuals who are passionate about delivering excellent customer service. You will work as part of the current 24/7 Lifeline monitoring Customer Service Centre team, being the first point of contact for customers for monitoring all alarm systems installed in LHPs Sheltered Housing Schemes, Telecare equipment installed in customers homes and alarm equipment for … by LHP 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career more »
Employment Type: Permanent
Salary: £26,000
Posted:

Protection Advisor

Kettering, Northamptonshire, East Midlands, United Kingdom
WALLACE HIND SELECTION LIMITED
We are proud to provide a high level of service to customers across the UK, and as we continue to grow and evolve, we find ourselves needing our next protection specialist. If you have the desire to earn well above your basic salary, a wealth of regulated advisory experience … from our offices in Northampton. In an ideal world, you will use your previous experience in a Brokerage/IFA/Protection environment to service our clients across many different areas. You will: · Form part of our protection team dealing with a variety of services such as Equity Release … Demonstrable experience in a similar role for a IFA/Broker/Mortgage consultancy/Wealth Management Business. · A recognized qualification in a finical service discipline, something FCA related i.e. CII. · Meticulous attention to detail and the ability to communicate to a high level across all mediums. THE COMPANY more »
Employment Type: Permanent
Salary: £45,000
Posted:

Service Desk Lead

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
DVSA
Location Bristol, Newcastle-upon-Tyne, Nottingham, Swansea About The Job Job summary As the Service Desk Lead, youll oversee day-to-day operations, ensuring users and business teams receive exceptional support. Your responsibilities include managing Quality and Reporting processes, implementing support for new projects/services within the ITSM … Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk Analysts. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear strategy which allows … the award-winning services we work on and whats on offer for you, helping drive your career forward. Job Description The purpose of the Service Desk Lead is responsible for overseeing the day-to-day activities of the Service Desk operations to ensure users and business teams received more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

System Integration Manager

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Blackburn Starling
deliver control system solutions to the water industry, including the management of asset replacements for control systems across the UK. The Company operates a customer focused, strong people-first culture, supplying a global market through industrial verticals. Some of Your Key Duties Include: You will be leading a department … established and reputable leading manufacturer of reliable high-quality low voltage assemblies and control systems. Blackburn Starling offers a complete range of maintenance and customer service support programmes tailored to suit our specific customer requirement across the UK. Blackburn is part of the RSE group of companies more »
Employment Type: Permanent
Posted:

Service Delivery Team Leader (UK)

Retford, Nottinghamshire, East Midlands, United Kingdom
PIB Insurance Brokers
The Role: Service Delivery Team Leader To work as part of the PIB management team to lead a team of remote Service Delivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking. To drive the performance of … the Service Delivery Handlers, whilst ensuring staff engagement and delivering solutions to problems. Reporting into the Head of Service Delivery, the Service Delivery Team Leader will lead the Service Delivery handler team. Working to provide outstanding customer service through coaching and developing of the … process improvement. Will be KPI driven to ensure the teams success and always put the client at the heart of what you do. The Service Delivery team will play a key role in the future of client service delivery at PIB, underpinning the service excellence PIB require more »
Employment Type: Permanent
Posted:

2nd Line IT Support Engineer

Rushden, Northamptonshire, East Midlands, United Kingdom
Circle Group
Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage … the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated locations Offer a welcoming and helpful service to customers and clients Address, advise, and assist clients with IT-related problems Execute tasks and requests as instructed by your supervisor Collaborate with … to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Rushden, Northampton, Northamptonshire, Wellingborough, Bedford Circle Recruitment is acting as an Employment Agency in relation to this more »
Employment Type: Permanent
Salary: £24,000
Posted:

Service Delivery Manager

Lutterworth, Leicestershire, East Midlands, United Kingdom
Unipart Logistics
benefits scheme About the Job Relationships mean everything to us, and this one is particularly special. Youll have an important part to play ensuring customer satisfaction in managing the transport services for the final mile operations within the distribution services. Here at Unipart, we dont just have a way … their own personal and professional goals to a world class level, through Unipart's From Gate to Great training and development program. As Carrier Service Delivery Manager, you will develop effective relationships with both carriers and customers to advance the provision of transport management services for the customer. As … your key responsibilities youll: Ensure there is a mechanism in place to measure OTIF on a monthly basis - including overall OTIF and FTHR Understand customer KPI targets and setting performance measurements for carriers Manage carriers to the KPI measures in place and implement corrective actions when necessary Provide information more »
Employment Type: Permanent
Salary: £40,000
Posted:

Administrator

Leicestershire, East Midlands, United Kingdom
SF Recruitment (Leicester)
Ability to produce high quality work whilst working under pressure. - Strong time management. - Excellent attention to detail. - IT Literate - experience using Microsoft Packages. - Excellent customer service with ability to build rapport at all levels. Ideally you will have experience working within a law practice, however, this is not more »
Employment Type: Permanent
Salary: £24,000
Posted:

Software Developer C# .NET

Wellingborough, Northamptonshire, East Midlands, United Kingdom
Solus Accident Repair Centres
have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »
Employment Type: Permanent
Salary: £55,000
Posted:

Protection Advisor

Northampton, Northamptonshire, East Midlands, United Kingdom
WALLACE HIND SELECTION LIMITED
We are proud to provide a high level of service to customers across the UK, and as we continue to grow and evolve, we find ourselves needing our next protection specialist. If you have the desire to earn well above your basic salary, a wealth of regulated advisory experience … from our offices in Northampton. In an ideal world, you will use your previous experience in a Brokerage/IFA/Protection environment to service our clients across many different areas. You will: · Form part of our protection team dealing with a variety of services such as Equity Release … Demonstrable experience in a similar role for a IFA/Broker/Mortgage consultancy/Wealth Management Business. · A recognized qualification in a finical service discipline, something FCA related i.e. CII. · Meticulous attention to detail and the ability to communicate to a high level across all mediums. THE COMPANY more »
Employment Type: Permanent
Salary: £45,000
Posted:

Lead Fleet Coordinator & Administrator

Lutterworth, Leicestershire, East Midlands, United Kingdom
Nationwide Platforms
all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Coordination and administration of maintenance compliance documentation including PMI, MOT, service events. ? Adherence of Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customer service skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »
Employment Type: Permanent
Posted:

Digital Marketing Executive

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Retail Assist Ltd
our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Ted Baker, Selfridges, Dufry (World Duty Free Group), Seasalt, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet more »
Employment Type: Permanent
Posted:

WMS Operations Lead

Lutterworth, Leicestershire, East Midlands, United Kingdom
Great Bear
a deep understanding of the solution through direct involvement in solution design and testing. You will support colleagues during the transition to avoid impacting service to Customer and operational productivity returns to the expected levels. This role will work directly with colleagues from shop floor to General Manager more »
Employment Type: Permanent
Posted:

Fleet Coordinator & Administrator

Lutterworth, Leicestershire, East Midlands, United Kingdom
Nationwide Platforms
practice. ? Ensure all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Administration of maintenance compliance documentation including PMI, MOT, service events. ? Ensure Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team to … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customer service skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »
Employment Type: Permanent
Posted:

Tactical Planning Lead

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
DHU Healthcare
Quality Commission, our aim is to be the best employer and provider of NHS 111 services in the country, consistently offering excellent performance and customer service. Job Overview We are seeking an experienced Tactical Planning Lead to join our team. Reporting to the Tactical Planning Manager, you will lead … centre estate, covering both health advisors and clinical practitioners. As the Tactical Planning Lead, you will ensure the right resource capacity to deliver great service to our customers and provide expert-level understanding of planning and scheduling methodology. Key Responsibilities Support the creation of a robust Tactical Planning framework more »
Employment Type: Work From Home
Salary: £35,000
Posted:

System Engineer

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Blackburn Starling
established and reputable leading manufacturer of reliable high-quality low voltage assemblies and control systems. Blackburn Starling offers a complete range of maintenance and customer service support programmes tailored to suit our specific customer requirement across the UK. Blackburn is part of the RSE group of companies more »
Employment Type: Permanent
Posted:

Apprentice System Support Technician

Derby, Derbyshire, East Midlands, United Kingdom
P Ducker Systems Ltd
procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence and valid passport. Have no more »
Employment Type: Permanent
Salary: £14,000
Posted:

Strategic Planning Analyst

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
DHU Healthcare
Managers on Strategic Planning activities and provide expert knowledge on supply/demand drivers, shift design, and efficiency opportunities. Optimise planned resources to balance customer service, cost, and employee engagement. Deliver best-in-class service with ongoing process development, adopting new ideas while maintaining proven concepts. Integrate more »
Employment Type: Work From Home
Salary: £28,000
Posted:

Diagnostic Systems Team Leader

Kettering, United Kingdom
Northampton General Hospital
Job summary We have recently developed a groupwide Digital Service providing digital services across University Hospitals of Northamptonshire; Northampton General Hospital NHS Trust and Kettering General Hospital NHS Foundation Trust. Working together as a hospital group provides us with exciting opportunities to deliver benefits over and above what we … organisations and our approach to "do once for both" as set out in our Group Digital Strategy. In the development of our Groupwide Digital service, we have some great opportunities remaining in our teams! An exciting opportunity has arisen to join the Group Digital Division as a Diagnostic Systems … and are responsible for user setup, configuration, testing and installation of software. Logging/allocating/prioritising of all faults and calls via IT Service Desk system. The post holder will play an leading role in developing, deploying, writing procedural/support documentation for new technologies and/or more »
Employment Type: Permanent
Salary: £43742.00 - £50056.00 a year
Posted:
Customer Service
the East Midlands
10th Percentile
£22,500
25th Percentile
£23,875
Median
£29,000
75th Percentile
£41,250
90th Percentile
£50,000