2 of 2 Remote Head of Operations Jobs in the East Midlands

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

Join to apply for the Head of Risk Management - Operations role at TieTalent 1 day ago Be among the first 25 applicants Join to apply for the Head of Risk Management - Operations role at TieTalent Get AI-powered advice on this job and more exclusive features. About Nottingham Trent House (95002), United Kingdom, Nottingham … Nottinghamshire Head of Risk Management - Operations About This Role We're looking for an experienced and Customer Focused Head of Risk Management to evolve and oversee our first line risk strategy for Capital One UK’s Operations Teams You will be working in the first line of defence, responsible for working with business … partners to identify and mitigate potential risks to Capital One within the UK Operations function. Senior Risk Managers at Capital One are highly motivated with excellent organisational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify More ❯