12 of 12 Remote/Hybrid ITIL Jobs in the East Midlands

issues Manage and optimise Microsoft Azure, Microsoft 365, Entra ID and endpoint technologies Lead infrastructure upgrades, security improvements and automation initiatives Support disaster recovery, ITIL processes and continuous service improvement Mentor colleagues and contribute to IT strategy and future technology planning What We're Looking For 5+ years' experience ...

improve efficiency. Collaborate with development and IT teams to support applications and resolve deployment issues. Manage incidents and service requests in line with ITIL practices. Identify, assess, and remediate vulnerabilities across infrastructure, applications, and pipelines. Maintain secure Infrastructure as Code (IaC) standards and environment provisioning. Manage secrets, certificates, credentials ...

technical environment. Infrastructure monitoring, performance management and service availability. Desirable Experience Experience working within a secure public sector, policing or government environment. Knowledge of ITIL service management principles. Active Directory administration, including Group Policy and identity management. Understanding of networking concepts including TCP/IP, LAN and WAN technologies. Experience ...

supplier queries, IT improvement projects and recurring issue investigations What will you need? Previous helpdesk, first line support or ticketing system experience Understanding of ITIL principles for incident, request, problem and change management Microsoft 365 experience Microsoft Intune experience Experience diagnosing IT issues and identifying practical fixes Understanding of confidentiality ...

vehicle to travel between sites. Experience of providing 1st and 2nd line IT service desk support within a busy, multi-site environment, working to ITIL principles. Strong technical troubleshooting skills across Microsoft technologies, including Windows, Active Directory and Microsoft 365. Occasional hybrid working may be available however there will ...

lifecycles Experience coordinating stakeholders across technical and business teams Experience managing defects, risks, dependencies, and release readiness Comfortable working within Agile and/or ITIL environments Strong organisational and communication skills Desirable experience: ERP/CRM transformation programmes Test automation exposure We’re proud to be recognised as a Disability ...

Data Management. with AI in Security functions Understanding of common BI tools such as PowerBI, Tableau, Excel (can perform complex functions) Working knowledge of ITIL incident management, service-level management, change management, release management and availability management for databases and data management systems. Additional Information Benefits include:- Hybrid working ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

mindset The ability to make quick, effective decisions under pressure Strong organisational and prioritisation skills Experience in IT operations, service management, or similar roles ITIL v4 certification (or equivalent experience) What's on Offer Competitive salary Hybrid working (2 days onsite in the East Midlands) 25 days holiday + bank ...

working in a technical environment delivering 2nd line support and management capability including the use of system management and monitoring tools. Fully conversant with ITIL principles and a thorough working knowledge of Incident, Change & Problem Management. Why Join Us? Very competitive salary Excellent healthcare benefits, including access ...

line support teams. Maintain and improve Azure, Microsoft 365, networking, and endpoint systems. Lead and support infrastructure projects and continuous improvements. Drive ITIL processes including Incident, Change, and Problem Management. Contribute to IT strategy, planning, and disaster recovery activities. Manage relationships with third-party vendors and suppliers. Deputise … years' hands-on technical experience across any of the following Essential - Azure, microsoft, entra, intune. Desirable - Networking, firewall, networking, switching. Nice to have - ITIL, laptop, server management. Whats on Offer Excellent salary Pension scheme Private healthcare Share scheme Electric car scheme Hybrid working maximum 2 days in the office ...

Lead Information Security Analyst Engineer/Architect to £54k + Benefits ISO27001, COBIT, SECURITY, ITIL, CISM, CISSP, PCI-DSS Lead Information Security Engineer/Analyst: Do you have a background working in an IT Security function and are able to identify and remediate threats or vulnerabilities, implement information security strategies … passionate about technology, with a strong customer service ethos, focused on keeping abreast with Information Security Management frameworks and standards ( ISO2701, COBIT, ITIL) Lead Information Security Engineer/Analyst/Architect - About the company: Do you want to be part of a successful organisation, that strives to offer stable, sustainable ...