26 to 45 of 45 ITIL Jobs in the East Midlands

firewalls, routers, network switches, wireless solutions, and access points. Working knowledge of telephony and broadband technologies, e.g., FTTC, ADSL, FTTP. Experience working in an ITIL-driven environment and knowledge of ITIL principles and processes is advantageous. Awareness of best practice standards within IT delivery, against specific security standards such as more »

in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow the required ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with our customers security, compliance, and policies, using standard more »

transform encoded healthcare data. Champion and lead by example the Group values and behaviours throughout your role. Promote and utilise Information Technology Infrastructure Library (ITIL) best practices throughout your role. In conjunction with relevant stakeholders identify, mitigate and manage any clinical risks associated with the integration and use of classifications more »

standards Aware of Data Protection Act, Computer Misuse Act, Caldicott Report, etc Backup & Recovery Desirable Relational Database Skills (e.g. Oracle, SQL, MS Access) PRINCE2 ITIL Cyber Security Personal Attributes Essential Good interpersonal/communication skills and the ability to explain technical information to a non-technical audience. Ability to cope more »

the ICT Service Desk via their manager. The post holder will identify and take a lead for Unified Communications Problem Management in line with ITIL principles. Change Management The post holder will be responsible for ensuring that all Unified Communications changes are processed through the departments change management process. Risk more »

Specification Educations, Training and Qualifications Essential Educated to degree education or equivalent level or equivalent experience Evidence of continuous personal and professional development Desirable ITIL Certification or relevant experience or working in an ITIL environment Evidence of experience or qualification in one or more of the following SQL/SQL more »

and CI/CD pipelines. Understanding of security standards and optimal practices in data and software architecture. Relevant certifications include TOGAF, Azure Solutions Architect, ITIL, or their equivalents. Preferred: Extensive experience in solution design and architectural thinking. Sound knowledge of API and Integration architectures, encompassing legacy integration. Background in consultancy more »

IT projects. Experience with legal practice management software and familiarity with legal technology solutions is highly desirable. Relevant certifications such as CITM, CISSP, or ITIL are a plus. Technical Skills: Practical experience with Office 365 Admin Centre, Exchange, SharePoint, OneDrive, and Teams. Active Directory Group Policy Windows Server Familiarity with more »

the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required Hit the Jackpot with Our Benefits Help@Hand – a physical more »

the vacancy. Person Specification Training & Qualifications Essential Recognised qualification in training or equivalent experience Achieved an IT computer qualification (ECDL or equivalent). Desirable ITIL Service Management foundation level PRINCE 2 foundation level or equivalent Trained in most NUH IT systems with the ability to demonstrate or extensive experience of more »

Essential Achieved an IT computer qualification (ECDL or equivalent). English and maths GCSE (or equivalent) Desirable Degree (or equivalent) in training. Awareness of ITIL Service Management methodology. Experience Essential Experience of 'one to one' and/or Group training delivery. Provision of a support service to end customers. Advanced more »

to reach quick resolution, conducting post incident reviews. Person Specification Qualifications & Experience Essential Degree qualification in a relevant subject area or have equivalent experience ITIL Foundation V3 or V4, or equivalent experience. Demonstrate previous management experience Desirable ITIL Practitioner qualification or equivalent experience Knowledge & Experience Essential Knowledge of working in … a Service Management environment Knowledge of the ITIL framework and how this is applied Knowledge of using Service Management toolsets to support and enhance processes and procedures Desirable Knowledge of how the wider NHS and associated NHS organisations collaborate Skills Essential Problem Management and Major Incident Management skills Excellent customer more »

to multi-task Excellent ITSM Toolset knowledge with the ability to extract and analyse date/reporting. ServiceNow knowledge would be a real advantage ITIL Foundation v3 minimum, preferably Foundation v4 Who are Jigsaw24 We put people first in a culture that’s reflected throughout our whole business. By respecting more »

information and apply critical thinking, possibly demonstrated by a university degree or equivalent, is important, as is attention to detail and accurate record-keeping. ITIL Foundation certification is advantageous. You must have excellent communication skills with a professional manner at all times, and be willing to travel (domestic and international more »

/events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, e.g. … Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts GCS is acting as an Employment Business in relation to this vacancy. more »

Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with … that process Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App Integrations and APIs This is an excellent opportunity more »

for a reputable charity based in Corby. This hybrid role offers a unique opportunity to contribute to a cause while leveraging your expertise in ITIL and JIRA. Key Responsibilities: Lead and manage a team of 4 Service Desk Analysts. Oversee daily operations of the service desk, ensuring efficient and effective … resolution of IT issues. Implement and maintain ITIL best practices to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service … Desk Manager or similar role. Strong knowledge and practical application of ITIL frameworks. Proficiency with JIRA or similar service management tools. Excellent leadership and team management skills. Strong problem-solving abilities and a customer-focused mindset. Benefits: Competitive salary range of £48,000 - £60,000. Flexible hybrid working arrangement. Opportunity more »

team. In this role, you will oversee a team of four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize … service delivery processes using ITIL frameworks. Utilize JIRA for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership more »

experience of supporting and working with enterprise SAP systems across key modules A working knowledge and understanding of application architecture and system interfacing principles. ITIL Foundation qualified or a demonstrable experience of the ITIL Service lifecycle. Excellent problem-solving skills. Business Analyst, or consultative skills, experience, working with customers to more »

is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (Information Technology Infrastructure Library) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in use and be more »