2 of 2 Remote/Hybrid SLA Jobs in the East Midlands

IT Onsite Services Engineer

Hiring Organisation
vertex-it-solutions
Location
Lincoln, Lincolnshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum
IMAC (Install, Move, Add, Change) activities. Diagnose and resolve technical issues using available tools, resources, and technical expertise. Complete all assigned support tickets within SLA targets and maintain communication with service coordinators. Escalate complex issues when necessary while keeping customers informed throughout. Install, configure, and support network printers and peripheral ...

IT Specialist

Hiring Organisation
Pilgrims Europe
Location
Sleaford, Lincolnshire, East Midlands, United Kingdom
Employment Type
Work From Home
mitigation. 3rd party/vendor liaison with respect to technical build, support and maintenance. Meet levels of service in line with published/agreed SLA's. Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration ...