Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Infoplus Technologies UK Ltd
Role/Job title SeniorService Assurance Manager (Service Management) Work Location Castle Donington Role type - Permanent/Fixed Term/Contracting Contract Mode of working Hybrid/office based Office Based 5 Days If Hybrid, how many days are required in office? - Number of positions 1 Duration of assignment 6 months Any other working conditions … travel/on call/shifts On call in case of Major Incident To be published on job boards from below onwards The Role The Senor Service Assurance Manager is a key role within Digital and Technology responsible for Service Management delivery assurance across their assigned D&T product, platform or infrastructure Tribe(s). Assigned to … and embedded within the D&T Tribes your will provide the primary link between Service Management practices and Tribe members; this role ensures that Service Management practices are fully embedded, complied with and that the IT Services provided by the Tribe(s) are meeting the Service Levels required by the Business operations and it Stores. As an More ❯
Job Title: SeniorService Assurance Manager Location: Castle Donington, UK Role Type: Contract | Office-Based - 5 Days onsite Day Rate: £425 (Inside IR35) Contract Duration: 6 months The Role We are seeking a SeniorService Assurance Manager to ensure service management delivery across assigned D&T product, platform, or infrastructure Tribe(s). … Embedded within the Tribes, you will ensure IT services meet required service levels and Service Management practices are fully embedded. You will champion ITIL4, DevOps, and SecOps, balancing operational stability with delivery velocity. You will monitor performance, identify trends and risks, and work with Tribe leadership to implement improvements. Regular engagement with senior stakeholders will ensure alignment … sponsorship, and measurable improvements. Key Responsibilities: Manage technology services across the Distribution Centre. Oversee change, problem, and incident management. Liaise with senior business and technology stakeholders. Collaborate with Product and Engineering teams to ensure operational stability. Lead IT support teams and drive service level performance. Essential Skills & Experience: Strong background in Service Management. Experience managing major incidents More ❯
Job Title: SeniorService Assurance Manager Location: Castle Donington, UK Role Type: Contract | Office-Based - 5 Days onsite Day Rate: £425 (Inside IR35) Contract Duration: 6 months The Role We are seeking a SeniorService Assurance Manager to ensure service management delivery across assigned D&T product, platform, or infrastructure Tribe(s). … Embedded within the Tribes, you will ensure IT services meet required service levels and Service Management practices are fully embedded. You will champion ITIL4, DevOps, and SecOps, balancing operational stability with delivery velocity. You will monitor performance, identify trends and risks, and work with Tribe leadership to implement improvements. Regular engagement with senior stakeholders will ensure alignment … sponsorship, and measurable improvements. Key Responsibilities: Manage technology services across the Distribution Centre. Oversee change, problem, and incident management. Liaise with senior business and technology stakeholders. Collaborate with Product and Engineering teams to ensure operational stability. Lead IT support teams and drive service level performance. Essential Skills & Experience: Strong background in Service Management. Experience managing major incidents More ❯
Job Title: SeniorService Assurance Manager Location: Castle Donington, UK Role Type: Contract | Office-Based - 5 Days onsite Day Rate: £425 (Inside IR35) Contract Duration: 6 months The Role We are seeking a SeniorService Assurance Manager to ensure service management delivery across assigned D&T product, platform, or infrastructure Tribe(s). … Embedded within the Tribes, you will ensure IT services meet required service levels and Service Management practices are fully embedded. You will champion ITIL4, DevOps, and SecOps, balancing operational stability with delivery velocity. You will monitor performance, identify trends and risks, and work with Tribe leadership to implement improvements. Regular engagement with senior stakeholders will ensure alignment … sponsorship, and measurable improvements. Key Responsibilities: Manage technology services across the Distribution Centre. Oversee change, problem, and incident management. Liaise with senior business and technology stakeholders. Collaborate with Product and Engineering teams to ensure operational stability. Lead IT support teams and drive service level performance. Essential Skills & Experience: Strong background in Service Management. Experience managing major incidents More ❯
