Service Desk Administrator
- Hiring Organisation
- JLA Limited
- Location
- Nottingham, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Permanent
title Service Desk Administrator Department Simpro Operations Location Nottingham office Reports to Head of Operations Responsible for staff No line manager responsibility Working hours 37.5 hours per week worked Monday to Thursday, 09:00am 5:00pm. Friday 09:00am 4:00pm Role overview The Helpdesk Coordinator … responsible for coordinating day-to-day service activities, ensuring service work is assigned to the relevant skilled engineers, client communications are managed professionally, and all service documentation is accurate and compliant. This role is central to delivering a high-quality, responsive service to clients. Key tasks ...