1 to 25 of 36 Support Engineer Jobs in the East Midlands

IT Support Engineer NG11 - Kingston on Soar | £28,000 - £32,000 + Bonus + Benefits (own transport required) Looking to take your IT career to the next level? If you've already got a year or two under your belt in first or second line support and want to work with smart technology in a company that … actually appreciates your curiosity — this role is for you. This is your chance to join a specialist tech company as an IT Support Engineer that works in data archiving and forensic storage solutions. You'll be supporting real clients, building lab-based test environments, and learning directly from the leadership team. What you'll be doing as the … IT support Engineer: Supporting customers on the phone, via remote access, and occasionally on-site Logging, triaging and resolving 1st and 2nd line technical issues Configuring and testing storage devices, servers, and related hardware Assisting with proof-of-concept solutions and lab setups for new projects Working across platforms (Windows, macOS, Linux) and getting hands-on with backup More ❯

Technical Support Engineer. Leicester, £35,000 Technical Support Engineer, Graduate Design Engineer, Customer Support Engineer or similar, this is a highly varied role working across different functions within an SME business. Excellent opportunity for a Degree educated or HNC/HND Qualified Engineer who wants to advanced their career within engineering & manufacturing. UK … any Thermal/Heat Transfers & Fluid Dynamics would be great but not essential they have the ability to train you up. What we are looking for in this Technical Support Engineer jobs role Worked as a Technical Support, Applications Engineer, Graduate Engineer, Design Engineer or similar within an SME manufacturing business. You will need More ❯

Job Title: IT Support Engineer Location: Belper, Derbyshire Salary: £28,000 - £35,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for a confident IT Support Engineer to join a renowned, global Construction Company based in Derby, Derbyshire. As an IT Support Engineer, you … with cross-functional teams to identify technology needs and implement projects.• Oversee hardware and software configuration, troubleshooting, and maintenance.• Develop and implement IT security policies and procedures.• Provide technical support and mentorship to junior team members.• Manage vendor relationships and procurement processes.• Stay updated on emerging technologies and industry trends. Technical Skillset: • Windows Server Infrastructure - Active Directory, DNS, DHCP … apply! Don't miss this opportunity to join a prestigious global construction company and make a significant impact in the industry. Apply now to start your journey! Keywords: IT Support Engineer, Senior IT Support Engineer, Senior IT Engineer, Windows Server, Azure, IT Infrastructure, IT Project, Office 365, IT Infrastructure Engineer More ❯

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience More ❯

new direction? My client is an established manufacturing company who provides critical engineering solutions to their blue-chip client base worldwide. They now have a requirement for a Customer Support Engineer to join their friendly team in Stamford, Lincolnshire. The successful Customer Support Engineer will provide direct customer support via telephone, email, remote access and … will be required to stay away from home several times per month, in return you will receive an attractive starting salary and additional payments, and all expenses covered. Customer Support Engineer Responsibilities: Ensure customers receive the highest level of customer support and service. Respond to and record all incoming technical calls and emails within agreed SLA, ensuring … and mechanical testing of equipment. Travel to customer sites to carry out commissioning, testing, training and planned maintenance on products, generating detailed reports documenting all work carried out. Customer Support Engineer Requirements: Must have completed a recognised apprenticeship program and hold an Electrical or Mechanical qualification to level 3 as a minimum (ideally electrical) Previous experience working within More ❯

IT Support Engineer – 6-Month Contract – Nottingham My Customer is hiring an experienced IT Support Engineer to provide onsite 1st and 2nd line support to end-users across a busy and varied technical environment. You’ll also be involved in infrastructure, network, and security support activities, with guidance from remote teams. IT Support Engineer job responsibilities: Deliver hands-on 1st/2nd Line support to staff, resolving hardware, software, and network issues. Troubleshoot and resolve incidents using an ITSM platform (Freshservice preferred, but experience with ServiceNow, Jira, or similar is also welcome). Set up and support new starters including workstation prep, user access, and onboarding assistance. Perform Windows … equipment and ensure meeting rooms are tech-ready. Provide basic LAN/WLAN network troubleshooting and support. Assist with infrastructure and security tasks in collaboration with remote teams. IT Support experience required: Proven experience in a similar IT support role (1st/2nd Line). Strong troubleshooting and customer service skills. Familiarity with laptop builds, Windows OS, and More ❯

Field Support Engineer in Derby Are you an experienced Field Support Engineer seeking a role that combines onsite and remote support? Do you enjoy providing hands-on technical assistance while also troubleshooting issues remotely? Are you confident in handling Level 1 & 2 support across a variety of technologies? If so, this Field Support Engineer (BAU) role could be the perfect fit for you! About the Role We are looking for a Field Support Engineer to provide technical support across three customer sites: Dewsbury, West Yorkshire, Derby, Derbyshire, Northampton, Northamptonshire You will be required to attend these locations three days a week, with the remaining two days spent working … remotely as part of the service desk team. This role involves a mix of onsite support, Level 1 & 2 troubleshooting, and remote assistance, ensuring seamless IT operations for end users. What You Will Be Doing: Onsite Support: Attend customer sites to resolve technical issues and provide user support. Accurately log and update tickets in the customer’s system. More ❯

Field Support Engineer £25k - £28k Are you an experienced Field Support Engineer looking for a role that blends onsite and remote support? Do you enjoy providing hands-on technical assistance while also troubleshooting issues remotely? Are you confident handling Level 1 & 2 support across a variety of technologies? If so, this Field Support Engineer (BAU) role could be the perfect fit for you! About the Role We are looking for a Field Support Engineer to provide technical support across three customer sites: Dewsbury, West Yorkshire, Derby, Derbyshire, Northampton, Northamptonshire You will be required to attend these locations three days a week, with the remaining two days spent working … remotely as part of the service desk team. This role involves a mix of onsite support, Level 1 & 2 troubleshooting, and remote assistance, ensuring seamless IT operations for end users. What You Will Be Doing: Onsite Support: Attend customer sites to resolve technical issues and provide user support. Accurately log and update tickets in the customers system. Escalate More ❯

Software Support Engineer (Manufacturing) £40,000 - £45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits Northampton Are you a Software Support Engineer or similar looking for a field and office based role within a tight-knit company offering specialised training within the Manufacturing/CNC industry? Do you want to … excellent growth, now with a broad client base across a range of industries including Civil, Defence, Aerospace and Automotive. They offer production solutions, including tool measuring and presetting, manufacturing support and shrink technology. Due to their continued growth, they are now looking to add an Applications Engineer to their team. In this dynamic role your time will be … face to face with clients. You will conduct visits to key clients as you troubleshoot software issues that arise. You will diagnose and resolve bespoke software issues, providing technical support, with training provided. This role would suit a Software Support Engineer or similar looking for a specialist role within a well-established engineering company. The Role: Conduct More ❯

IT Support Engineer Permanent - On-site - Northampton - Up to £30k per annum + Bonus Are you a tech-savvy Systems Support Engineer with a strong background in Microsoft 365, Exchange, and CRM platforms? We’re working with a dynamic and growing organisation that is seeking a proactive and reliable Systems Support Engineer to join … their team. Key Responsibilities: Provide 1st/2nd line support across a range of IT systems and users. Maintain and support Microsoft 365 (including Office 365, Azure AD, and Exchange Online). Troubleshoot issues related to cloud and on-premise infrastructure. Support users with CRM platforms – preferably Zoho, but experience with other CRM systems will also be More ❯

Technical Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst … delivering the highest level of customer support. We have an exciting opportunity for a Technical Support Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our customers. This is a great opportunity for someone looking to get into the world of technical customer support. … approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. Have you got service desk and/or customer support experience? Are you looking for a new opportunity and challenge? How about joining an organisation whose clients include industry giants such as JCB, Tesco and Stobarts? What you will More ❯

Systems Support Engineer - £30,000 + Uncapped Bonus | Northampton | Permanent Are you a tech-savvy problem solver with a passion for supporting users and systems? Ready to take the next step in your IT career with a dynamic and growing business? We're looking for a Systems Support Engineer to join a forward-thinking technical team … in Northampton . In this role, you'll provide essential day-to-day support across Microsoft 365, Azure AD, Exchange Online, and Zoho CRM - helping to keep the business running smoothly and efficiently. What You'll Be Doing: Deliver front-line support for Microsoft tools including Office 365 Admin, Exchange Online, and Azure services Support users with … looking for variety, responsibility, and the chance to grow within a talented tech team — we want to hear from you! Apply now to start your next chapter in IT support and systems engineering. More ❯

Trainee Support Engineer Birstall £25,000 - £30,000 + Monday to Friday + Full Training Provided + Progression Opportunities + Company Vehicle + Pension + Holiday Excellent opportunity to start your career within the printing industry working for a company that can provide you with full training on printer installation and other technical areas. This company will actively … leading print supplier to the imaging trade, working with Professional Photographers, and Photography Studios. The day-to-day responsibilities of this position will be a mix of Office based support work such as managing inbound queries and support calls, as well as going through training, and then progressing to undertake on-site installation of printing equipment. This is … a great chance to begin your career with a company that can build on your existing skills and interests. The Role Trainee Support Engineer Conducting a mix of Office Based duties as well as on-site install work. Full training on high level printers. Liaising with customers and handling support queries. The Person Graduates Encouraged to apply More ❯

Join Core Control Solutions as a System Support Engineer! Are you ready to dive into the world of complex infrastructure and control systems? Core Control Solutions is on the lookout for a dynamic and technically adept System Support Engineer to join our team. As pioneers in the integration, control, and automation of mission-critical systems across … Control Solutions are pioneers in the integration, control, and automation of complex infrastructure. We supply mission-critical control and communication systems to multiple industries. What You'll Do: System Support: Provide top-notch technical support to clients by responding to inquiries, troubleshooting system issues, and resolving problems swiftly to minimise downtime. Preventive Maintenance: Conduct routine inspections, system audits … teams to implement system modifications, upgrades, and enhancements, boosting performance and functionality. Documentation: Maintain detailed records of system configurations, maintenance activities, and troubleshooting procedures, ensuring comprehensive documentation. Training and Support: Empower end-users and support personnel by training them on the operation, maintenance, and troubleshooting of control systems. Continuous Improvement: Stay ahead of industry trends, emerging technologies, and More ❯

Role: IT Support Engineer Location: Ilkeston Salary: £25,000 - £30,000 About the Role: An exciting opportunity has arisen for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will … work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high-quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and … maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential More ❯

Are you looking to kickstart your IT career with a company that values innovation and outstanding customer service? We’re looking for an IT Support Engineer Apprentice to join our team at Bubble IT and develop hands-on skills in a fast-paced, supportive environment. Bubble IT is a leading provider of managed IT services, cloud solutions, and … cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready. Overview: As an IT Support Engineer Apprentice at Bubble IT, you’ll be … ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Responsibilities: Providing high-quality customer service and technical support over the phone and via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the More ❯

Network Engineer/IT Support Engineer Location: Fully onsite in Chesterfield (5 days/week) Contract: 3 months initially, part of a multi-year programme Our client, a leading technology company, is seeking an Entry-Level Network Engineer to join their team. This hands-on role supports the delivery of a world-class repair and build … laptops, desktops, switches, routers, and printers Install operating systems via SCCM, PXE, and USB Configure equipment using SSH, Telnet, and Putty Conduct BIOS and firmware updates across various manufacturers Support Active Directory and troubleshoot OS issues (Windows 7/8/10, Linux) Manage encryption technologies (BitLocker, McAfee Drive Encryption) Collaborate with internal departments and build strong relationships with More ❯

SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful … IT projects has made confidence-building, user support, and strong interpersonal skills essential for success in this role. After this 6 month period, you'll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests. Please note: You will need to successfully pass … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful … IT projects has made confidence-building, user support, and strong interpersonal skills essential for success in this role. After this 6 month period, you’ll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests. Please note: You will need to successfully pass … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

IT Support Engineer - Leading Technology company!Offices based in South YorkshireUp to £26,500 plus benefits Are you ready to be the go-to expert in a fast-growing, tech-forward company? As our operations rapidly expand, we're looking for a proactive IT Engineer to join a cracking and support a growing base of users … on role, you'll be the first line of defence for IT-related challenges and play a key role in maintaining and improving our technology infrastructure. You'll also support a range of critical third-party systems, including Amazon Connect , SharePoint , and Microsoft Azure .You'll join a close-knit IT team where full training and mentoring will be … provided to help you grow and succeed in the role! Key Responsibilities Manage technical support queues from triage to resolution while meeting SLAs Diagnose, troubleshoot, and resolve system issues for end-users Act as liaison with third-party vendors and government systems to escalate and resolve operational issues Manage and maintain company endpoints, configurations, and application deployments Oversee cloud More ❯

IT Support Engineer| £30,000 to £35,000 | Newark-on-Trent + Travel to various locations | Driving Licence required Working for a business with numerous offices across Lincolnshire, you will be responsible for providing IT Support for all staff across multiple sites, both in person and remotely. Key Duties and Responsibilities: Identifying and resolving IT issues both … hardware Proactive server and desktop maintenance In-depth troubleshooting of advanced issues Assisting with the day-to-day management of the IT systems Skills: Previous experience within an IT Support function Good working knowledge of Windows Operating Systems including Windows 11 and Windows Servers Experience with Microsoft 365/Exchange administration Understanding of basic networking principles Full UK Driving More ❯

We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. Training on D365 will be provided!This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and … takes pride in ensuring reliable internal IT operations.About the RoleYou will support the day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes.Main Duties and ResponsibilitiesApplication Support* Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users).* Diagnose and resolve technical issues related to Dynamics … CRM.* Escalate complex cases, ensuring accurate and complete documentation is maintained.* Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions.* Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system.* Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication.* Identify recurring issues and contribute More ❯

As an IT Support Engineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over the phone and … via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs. Prioritising and managing your workload effectively. Meeting key performance targets and service standards. Contributing to process and technical improvements. Following company procedures, policies … GCSE, grade 3+ (D or above) (Essential) About the Employer BUBBLE IT SOLUTIONS LTD Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to More ❯

and create innovative digital products that make information more accessible and useful, enabling people to achieve more. As a member of our Production Team, and one of our IT Support Engineers, you will work with the wider teams and under the direction of the IT Support Manager to ensure that our software solutions and customers receive excellent technical … support. The IT Support Engineer will act with reliability, maintain strict confidentiality, adhere to all Company policies and procedures and be a champion of the Company Values at all times. Location Headquartered in the North Lincolnshire village of Kirmington, we also have offices in Hull, East Yorkshire and fully support a remote working schedule. Accountabilities You will … play a key role in the following tasks: Progressing service desk tickets independently and collaboratively via our Jira support system Analyse bespoke application issues and provide solutions Learn and configure new features within our application Proactively identifying recurring customer issues and suggesting improvements to the knowledge base Performing routine maintenance tasks on servers to maintain optimal performance Reviewing audit More ❯

motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 Support Engineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems/core functionality and ideally foundational skills in OpenStack and Kubernetes. The ideal … candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customer service and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on quality of … experience. OpenStack & Kubernetes: Support and troubleshoot basic issues related to OpenStack and Kubernetes deployments, working collaboratively with engineering teams as needed. REST APIs: Assist customers in understanding, integrating, and troubleshooting REST API calls and interactions as well as utilising API commands to facilitate support operations. Issue Diagnosis: Analyse log files, script outputs, and command-line feedback to identify More ❯