Remote Support Specialist Jobs in the East Midlands

4 of 4 Remote Support Specialist Jobs in the East Midlands

Frontline IT Support Specialist

Long Whatton, Leicestershire, UK
Hybrid / WFH Options
MRTC Ltd (Midlands Radiotelephone Centre Ltd)
by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯
Employment Type: Full-time
Posted:

3rd Line Technical Support Specialist

Worksop, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Worksop (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team … working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of 3 days in the office and More ❯
Employment Type: Work From Home
Posted:

Digital Transformation Support Specialist

Leicestershire, England, United Kingdom
Hybrid / WFH Options
Mattioli Woods
We're hiring: Digital Transformation Support Specialist🌟 📍 Location: Hybrid (Office & Remote Working) 💼 6 Month FTC | Competitive salary and benefits 🚀 Join Our Technology Transformation! We're seeking a compassionate technology champion to guide our users through the adoption of modern cloud platforms. You'll be instrumental in a strategic transformation involving Microsoft 365 suite expansion, new collaboration tools, and … enterprise applications that will revolutionise how our users work. 🛠️ What You’ll Do: Support staff during the rollout phase of cutting-edge solutions Build clear guides for users to follow Work with engineers and vendors to troubleshoot issues across multiple platforms Get involved in early onboarding phases of new technology to help shape the user experience. 🎯 What We Need More ❯
Posted:

Digital Transformation Support Specialist

Leicester, England, United Kingdom
Hybrid / WFH Options
Mattioli Woods
We're hiring: Digital Transformation Support Specialist Location: Hybrid (Office & Remote Working) 6 Month FTC | Competitive salary and benefits Join Our Technology Transformation! We're seeking a compassionate technology champion to guide our users through the adoption of modern cloud platforms. You'll be instrumental in a strategic transformation involving Microsoft 365 suite expansion, new collaboration tools, and … enterprise applications that will revolutionise how our users work. ️ What You’ll Do: Support staff during the rollout phase of cutting-edge solutions Build clear guides for users to follow Work with engineers and vendors to troubleshoot issues across multiple platforms Get involved in early onboarding phases of new technology to help shape the user experience. What We Need More ❯
Posted:
Support Specialist
the East Midlands
25th Percentile
£29,750
Median
£32,000
75th Percentile
£37,500