Daventry, Northamptonshire, East Midlands, United Kingdom
MSX International
Are you an automotive professional ready for new challenges? MSXI has the job for you! MSX International is looking for a Technical Helpdesk Engineer to support our Volvo team by delivering technical and diagnostic support for our automotive partner Volvo, in the UK. The Role The Technical Helpdesk Engineer will work with a team of … helpdesk engineers to accept enquiries, provide guidance and technical instructions to the approved repairer network and independent repairers and customers. In addition, the Technical Helpdesk Engineer will: record data into the computer system provide vehicle and concern detail about cases identify and report on vehicle case histories, trends, and analysis deal with and respond to telephone calls … and emails Qualifications Our ideal Technical Helpdesk Engineer will have a minimum of over 2 years technical experience to Senior or Master Technician level or equivalent, within a franchised dealership. Alternatively, we would consider someone with great automotive service skills. The Technical Helpdesk Engineer will join us with thorough knowledge of all aspects of modern More ❯
A Technical Customer Support Engineer is sought to join an innovative engineering team in Nottinghamshire, contributing to the technical support, specification, and design of bespoke electronic systems used worldwide. The Technical Customer Support Engineer, Nottinghamshire, will play a key role in providing exceptional service to customers and distributors, ensuring the correct equipment is specified for … projects and that all technical enquiries are handled efficiently. Working closely with the Customer Support Manager, you'll deliver a high-quality experience through a mix of phone, email, and web-based communication. Responsibilities include: Assessing new project enquiries, responding to customers, and booking project details into the CRM system Identifying suitable system types to meet specific project requirements … Providing technical support and remote troubleshooting of complex systems Preparing accurate equipment quotations and responding promptly to bid requests Conducting site visits, surveys, customer meetings, and demonstrations Delivering technical training to customers The Technical Customer Support Engineer, Nottinghamshire, will have the following key skills: Experience working with audio systems and technology Experience designing on CAD programmes More ❯
Transform IT challenges into solutions with Cloudwork's expert support team The Role Join our dedicated support team delivering exceptional technical assistance to UK-based clients with local and global reach. You'll handle service requests, resolve technical incidents, and ensure seamless IT operations whilst escalating complex issues to our Infrastructure specialists when required. This role will include … onsite technical support and assisting with project work either on client sites or remotely. What We're Looking For We seek a motivated professional who thrives on technical challenges and continuous learning. The ideal candidate demonstrates strong communication skills, adapts quickly to new technologies, and maintains unwavering focus on delivering outstanding customer support. Key Responsibilities: Technical Support … satisfaction Process Adherence Execute core Service Desk functions following Cloudworks protocols Apply ITIL framework principles for optimal service delivery Utilise systems effectively to support quality and efficiency targets Essential Technical Skills: Core Experience Required: Microsoft 365 including Defender, Purview, Intune and Autopilot Windows 10/11 troubleshooting and support Entra ID/Active Directory management Networking concepts (TCP/ More ❯
