Technical Support Engineer
Lutterworth, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JAM Recruitment Ltd
I'm looking for a Technical Support Engineer to join an award-winning Cyber Security solutions business based in Lutterwrth, Leicestershire. Role Purpose: Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices and corporate … systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware, software, and networks Manage service requests and incidents in line with SLAs Liaise with suppliers for IT equipment and services Contribute to … in Computer Science, Engineering, or equivalent experience. Microsoft certifications (MCP, MCSA, MCSE, etc.) Understanding of cybersecurity frameworks. Eligible for UK Security Clearance. This is a fantastic opportunity for a Technical Support Engineer with a few years experience under their belt that is looking to join a very tech-savvy environment, in a very successful and growing business. The More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted: