1 to 14 of 14 Technical Support Jobs in the East Midlands

Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Suppo... APCT1_UKTJ more »

. Our unique platform for characterization of nanoparticles (LNPs, EVs, viruses, non-biological particles) has already been implemented globally. To sustain growth and to support our existing customer base in the United Kingdom and Europe, the company is seeking a Technical Support Engineer to be based at … England. The position is field-based with travel across the United Kingdom and Europe with the main focus area around UK as required. The Technical Support Engineer will be responsible for providing onsite and remote support to NanoFCM customers including instrument installation, scheduling and conducting preventative maintenance … and email/phone support, following a comprehensive training period with senior technical staff. As a Technical Support Engineer you will: Install, maintain and service instrumentation at customer sites. Complete service documentation as required. Provide onsite and/or remote technical consultations to support more »

is growing year on year! This Apprenticeship, will allow you to start your career in an industry that is constantly evolving. Role As a Technical support Apprentice, you will help onboard new customers to the platform and support existing customers with day to day technical queries … and system configuration issues. Should you be unable to support customers, you will refer to 2nd line technical developers who will support you in resolving these issues, but importantly it will be you who resolves these issues and liaises back to the customer. To undertake this role … you need to be responsive to customer enquiries and work as part of a small team of other support professionals as well as technical account managers. Assisting customers is usually carried out via telephone or web ex conference, however there may be occasions when you are asked to more »

equipment meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. more »

available with either a 9-5 shift pattern or a 2pm - 10pm pattern, which would be fully remote. Project Delivery: Deliver a portfolio of support-related projects, meeting established criteria. Take ownership of commissioning activities within assigned projects. Collaborate effectively with other departments to ensure successful execution of commissioning … tasks. Technical Expertise: Prepare for commissioning activities, both office-based and remote. Conduct on-site commissioning, integrating our proprietary cloud-based software. Perform remote commissioning of software and hardware. Investigate and resolve client issues reported via Jira tickets, email, or account managers. Risk Management and Compliance: Identify risks within … Develop process improvements within the ISO 27001 framework to mitigate risks. Ensure commissioning activities comply with project timelines and quality management standards (QMS). Support and Communication: Communicate directly with customers to resolve problems. Assist with fault finding and analysis on live systems in a remote support capacity. more »

Job title: Technical Support Team Leader Location: RAF Coningsby. We offer a range of hybrid and flexible working arrangements Salary: £42,805+ dependant on skills and experience What you'll be doing: Maintaining and operating of Sceptre at RAF Coningsby or RAF Lossiemouth Investigating, triaging and rectifying (where … possible) issues escalated by Sceptre 1st Line (customer) Support Providing Technical Queries (TQ) advice and support Validating system updates to check that functionality is unaffected Supporting all Sceptre system equipment including StormShadow Undertaking any scheduled maintenance of the system Providing effective team leadership for the development and … knowledge and experience, able to lead and manage a team/number of teams of skilled and knowledgeable personnel, to deliver fit for purpose Technical Services at strategic and tactical levels Your skills and experiences: Recognised IT qualifications or equivalent in subjects such as Microsoft Fundamentals, Microsoft server more »

Technical Support Engineer/Applications Engineer/Instrumentation Engineer/Service Engineer/Instrumentation Specialist required for a global manufacturer located in Wellingborough, Northamptonshire. The Technical Support Engineer/Instrumentation Engineer/Applications Engineer will provide technical support and site support (includes international … to £50,000 dependent on experience. Bonus scheme. Hybrid working 34 days holiday (including bank holidays) Increasing with service. Pension Responsibilities: You will provide technical support to customers with instrumentation and flow meters going into a range of process industries including oil & gas, chemical, refineries, food manufacturing, shipping … and other industries. Responsible for first line support for technical queries and problem-solving Working together with Product Management to resolve technical and application problems Support customers with faults remotely, travelling to international sites for troubleshooting if required. Support Service in analysing faults Assisting in more »

CNC Technical Support - Office based role with full training provided £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing CNC machinery and are you looking for the … of specialist CNC machinery, and they are able to provide a genuine platform for growth and development. The successful candidate will provide first-line support to customers and field-based engineers, which could range from assisting with software queries, through to troubleshooting urgent mechanical, electrical, and pneumatic breakdowns. The … package. For more information, please click apply and contact - THADDEE - REF 3505 - 0117 966 1115 The Role: * CNC Service Engineer - Desk based * First-line support for customers and field-based engineers * Trouble shooting electrical, pneumatic, software, and mechanical breakdowns * Monday to Friday, 8:30am - 5:30pm The Candidate: * Experience more »

The Polypipe apprenticeship programme allows apprentices to build a strong foundation of capability. As an Apprentice Technical Support Engineer, you will gain mechanical and electrical engineering knowledge, coupled specialist polymer training. We offer a starting a wage of £9.81 per hour, industry leading training and career development. Role … at our Horncastle site, learning and being mentored by our team of experts. Supported by your training and our team, your tasks will include: · Technical support to production teams - Machine setting/set-up procedures. · Adhere to Health and Safety and Company policy and procedure. · Carry out/… associated duties as required. Training Level 3 Maintenance and Operations Engineering Technician Level 3 BTEC Extended Diploma in Engineering A bespoke programme of practical, technical and vocational learning Functional Skills in maths and English (if applicable) The Polypipe Apprentice Programme provides a fantastic opportunity for apprentices to build a more »

Technical Support Engineer I am looking for a fast thinking, technically skilled Engineer to welcome to my clients team! My client are a Software Development company and you would be joining a small close-knit team. My client is looking for a really impressionable character who wants to … they may not have dealt with in the past, and to learn from the Senior Engineer moving forward to tackle more advanced tickets. Role: Technical Support Engineer Salary : up to £30,000 Location: Leicester Daily Duties: Providing technical support clients and end users. Tackling as many … support tickets as possible, be an escalation point to the senior engineers when needed. Creating forms and templates for senior engineers. Occasional sales support. Collaborating with other Engineers to resolve technical issues. Technical Skills: Experience within a Technical role previously, providing support to clients and more »

Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Support Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Technical Support Team Manager key responsibilities: Lead and manage the technical support team, providing guidance, support more »

Do you have a strong interest in engineering? This rewarding career requires a broad skill set - math, mechanical design, interpreting technical drawings and programs, eye for detail - to properly transform a metal casting into a valuable working machined part. It’s a unique fusion of digital and physical, brains … micrometers, depth gauges, verniers The use of advanced inspection equipment such as: CMMs, Portable CMM arms, 3D scanners & probes How to analyse drawings and technical data to determine critical areas of interest or dimensions How to identify non-conforming products or processes, and how to use problem solving skills … prevent their recurrence Training On-the-job training Off- the-job training Block release to SMB Group - Stephenson campus Working Towards an Engineering technician - Technical support - Quality control level 3 qualification Good Scope for progression within the company Apprenticeship Standard Engineering technician (level 3) Training Provider THE SMB more »

Technical Support Agent Salary: £24,000 per annum Monday Friday, day shift office hours (37.5 hours per week). No weekends Holiday: 31 days (including 8 Bank Holidays) Kettering. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a … global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a Customer Service role within an I.T First Line Support capacity. Youll be supporting your field based colleagues with their handheld device … resolution support. If youre looking for a Customer Service role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all more »

Fantastic opportunity for a technically minded individual who'll have the chance to get involved to support the assigned manufacturing areas for engineering investigations, learn how to actively assess areas and improve to achieve a robust standardised process/capability through detailed procedures and training. Apply today for a … cause and problem solving to improve process. Work with the team to investigate existing repeating issues and undertake continuous improvement projects. Learn how to support manufacturing areas with problem solving to ensure customer orders remain mobile and the areas meet the daily performance targets for output, reduced scrap and … APQP requirements. Understand to investigate and make engineering additions to the process as necessary to ensure customer compliance and throughput of orders within manufacturing. Support manufacturing areas with problem solving to ensure customer orders remain mobile and the areas meet the daily performance targets for output, reduced scrap and more »