1 of 1 Remote Virtual Team Management Jobs in the East Midlands

Private Equity ownership. Today, we proudly operate in 9 countries, including the UK, France, Spain, Italy, Romania, Germany, the Netherlands, Australia, and the USA, supported by a dedicated team of over 350 passionate innovators. Our objective remains unwavering: to elevate business communication to new heights. With ambitious growth plans, we aim to expand our already impressive range of … products. The Incident Manager plays a pivotal role in developing and maintaining robust incident management processes throughout our organisation. This position goes beyond merely implementing best practices; it encompasses taking the helm during significant incidents across various platforms and regions, championing continuous improvement through in-depth Root Cause Analysis (RCA) and swift resolution of actions. The Role: Drawing … processes. Supervise the completion of the post-mortem (RCA) statements for all high-severity, critically impactful incidents and challenges. Strong leadership and communication abilities, capable of managing cross-functional virtual teams. Demonstrated resilience under pressure and decisiveness in complex scenarios. Skilled in prioritising multiple high-priority issues simultaneously without compromising SLA commitments. Ability to balance the demand for high More ❯