Lincoln, Lincolnshire, United Kingdom Hybrid / WFH Options
Serco
as well as knowledge of using Microsoft Configuration Manager Experience of managing cloud identities using Microsoft best practices Basic understanding of end user device hardware Basic understanding of Windows management tools such as DHCP, DNS, Intune Configuration Profiles & Group Policy Skilled in Microsoft 365 Apps suite (Word, Excel etc), as well as a fundamental understanding of Windows10 & Windows 11 Knowledge of Mobile Device management, primarily Android and iOS Experience with remote control tools such as Configuration Manager remote control and TeamViewer Basic understanding of PC/Laptop and Printer Hardware Professional and Punctual Passion for technology and desire to keep up to date with the latest trends in IT management More ❯
Long Whatton, Leicestershire, UK Hybrid / WFH Options
MRTC Ltd (Midlands Radiotelephone Centre Ltd)
software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and … Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop or application-support role Strong working knowledge of Windows desktop & server OS, Microsoft 365 Fluent English and excellent written/verbal communications Proven customer-service mindset, problem-solving ability and calm under pressure Highly Desirable Familiarity with ERP More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Little Fish (UK) Ltd
role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Robertson Sumner
customer communication logs. Proactively escalate unresolved issues when needed. Key Attributes Required Previous experience in an IT helpdesk or technical support environment. Strong knowledge of Microsoft technologies including Windows10, Office 365, Exchange, and Windows Server 2019/2022. Ability to set up and support mobile devices across multiple platforms. Excellent communication, problem-solving More ❯