Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Ltd
ROLE: SecondLine Application SupportEngineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting … join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2ndLineSupport team and the successful 2ndLineSupport will be responsible for helping support … next generation of cloud-based applications, along with a small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. more »
Are you passionate about providing exceptional technical support and resolving complex IT issues? We are seeking a talented individual to join our client’s dynamic team as a First LineSupport Key Responsibilities: Provide first/secondline technical support … or in person. Diagnose and troubleshoot complex hardware and software issues. Escalate unresolved issues to the appropriate teams and follow up until resolution. Support users with Office 365 applications and services. Document support processes and maintain accurate records of incidents and resolutions. Collaborate with other supportmore »
Rushden, Northamptonshire, East Midlands, United Kingdom
Circle Group
2ndLine IT SupportEngineer - Rushden - £25K-£30K A 2ndLine IT SupportEngineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to … support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2ndline, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Rushden, Northampton, Northamptonshire, Wellingborough more »
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Andy File Associates
Salary: £28k to £35k Please note this a hybrid role based out of my clients Chesterfield office. Overview This position will provide technical support to our clients customers within a service desk environment mainly managed by remote access however on-site visits may be required. A good technical … experience at all times is a must along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via … effectively and in a timely manner with all customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training and hands more »
2ndLineSupportEngineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2ndLineSupportEngineer to join their talented IT team. This … an exciting opportunity for an individual with a passion for technology and a proven track record in providing excellent IT support. Responsibilities: Provide second-line technical support to end-users, resolving hardware and software issues promptly and effectively. Manage and troubleshoot Active Directory, Office 365, Team … procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2ndLineSupportEngineer or similar role. Strong proficiency in Active Directory, Office 365, Team Viewer, and Adobe products. more »