4 of 4 Remote Actionable Insight Jobs in East Sussex

and risks through advanced analytics Drive continuous improvement in MI/BI reporting capabilities and data visualisation Leverage tools like Power BI, Tableau and SQL to derive actionable insights from complex datasets Enable predictive analytics and automation to improve operational efficiency and customer outcomes Essential skills/experience: Proven experience in a senior reporting/analytics More ❯

Skills : Excellent verbal and written communication abilities to engage with clients, stakeholders and internal teams. Analytical Skills: Ability to assess client feedback, requests, and opportunities to provide actionable insights. Customer Service: A solution-oriented mindset and commitment to providing exceptional service. Additional Requirements: Valid driving licence. What Success Looks Like in This Role A successful Internal More ❯

and budgeting activity, setting and managing multi-year plans and 'trading' performance, and regularly reporting progress and updates. Own the commercial performance of Motor Claims; track key metrics, generate insight, and take agile action to meet objectives and identify and prioritise performance improvement opportunities, collaborating across teams to secure resources and deliver results. Stay ahead of regulatory, market and … experience in commercial strategy, ideally within financial services, insurance, consulting, or related sectors. Strong analytical and performance management skills, with the ability to translate complex data into actionable insights and inspiring communication. Exceptional commercial acumen, comfortable with the mechanics of the P&L and key drivers of claims performance. Demonstrated success in building, coaching, and inspiring More ❯

drive change. The Role In this role, you'll be responsible for leading a team within the QA function - overseeing quality assessments, analysing customer interactions, and presenting actionable insights to improve performance, compliance, and customer outcomes. You'll run root cause analysis, coaching sessions, and use speech analytics tools to ensure the highest quality standards are … customer interactions, evaluating technical accuracy, soft skills, and regulatory compliance. Carry out real-time and retrospective quality assessments. Use data to identify improvement opportunities and produce clear, actionable reports. Facilitate stakeholder feedback sessions and team focus groups. Collaborate with cross-functional teams to implement improvements across the customer journey. Utilise speech analytics tools to uncover performance More ❯