Technical Support & Service Manager
- Hiring Organisation
- Terry Parris Associates Ltd
- Location
- Lewes, East Sussex, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
improvements. Ensure technical documentation, troubleshooting guidance and support procedures are maintained and shared effectively. Recruit, train and develop Support Engineers, identifying and addressing technical skills gaps. Analyse short- and long-term UK support requirements and recommend improvements. Work closely with customers to understand and address their requirements. … safe and secure working environment for the Technical Support team. Carry out other reasonable duties as required by the Head of Account Management. Essential Skills & Experience Previous experience managing a team in a dynamic, customer-facing technical environment. Experience in technical support, engineering, field service, systems support ...