1 to 3 of 3 Customer Experience Jobs in East Sussex

training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

Hybrid/Remote . A fantastic opportunity to join this entrepreneurial and forward thinking travel business where you will be responsible for optimising the customer experience and commercial opportunities through the development, implementation and utilisation of Online Tools. Product Manager Responsibilities Implementing new online booking tools into the … on travel and sustainability. Support with the implementation of CRM tools where they integrate with client/online booking tools. Product Manager Skills Required Experience working with travel technologies and an understanding of GDS, PNR's, the use of API's and mid-back office applications. At least … booking from reservation and invoice to payment and reporting. Analytical and commercially astute. Excellent communicator. Product Manager Additional Details A competitive salary dependant on experience to be discussed on application Ideally a hybrid role from West Sussex offices but remote working may be considered for someone with the right more »

As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »