Brighton, Sussex, United Kingdom Hybrid / WFH Options
O.C.S. Consulting Plc
years recent commercial experience with PowerBuilder support and development mandatory Excellent English, written and verbal Professional French speaking and writing is a strong advantage Experience with Oracle PL/SQL or SQL databases (Including triggers, stored procedures and packages) mandatory Familiarity with source control servers desirable Experience assessing, analyzing and designing heterogeneous technical solutions leveraging existing PowerBuilder applications and systems More ❯
remote technical assistance regarding bespoke business management software systems to client's existing customers. Provide technical support to existing customers in use of a bespoke eCommerce platform Administer basic SQL databases. Assist and train existing customers on-site when required. Install, configure, and diagnose desktop PCs and servers. Manage client, server, and network security. Configure and support multi-site LAN … your role, you will have the opportunity to remotely assist existing customers with their business management software systems, both on desktop and mobile platforms. Additionally, you will administer basic SQL databases and provide on-site technical assistance and training when necessary. Skills Required: To excel in this position, knowledge and experience in Microsoft client/server environments, Microsoft SQL, and More ❯
remote technical assistance regarding bespoke business management software systems to client's existing customers. Provide technical support to existing customers in use of a bespoke eCommerce platform Administer basic SQL databases. Assist and train existing customers on-site when required. Install, configure, and diagnose desktop PCs and servers. Manage client, server, and network security. Configure and support multi-site LAN … your role, you will have the opportunity to remotely assist existing customers with their business management software systems, both on desktop and mobile platforms. Additionally, you will administer basic SQL databases and provide on-site technical assistance and training when necessary. Skills Required: To excel in this position, knowledge and experience in Microsoft client/server environments, Microsoft SQL, and More ❯
edge technology solutions. Your key responsibilities will include: Acting as the first point of contact for customer IT and software queries. Managing and resolving support tickets efficiently. Working with SQL to troubleshoot and resolve database issues. Diagnosing complex technical problems and escalating when necessary. Maintaining detailed technical documentation and support records. Building strong relationships with clients through excellent communication and … who’s not just technically capable but passionate about delivering exceptional customer service. You’ll bring: Qualifications in Computer Science, Information Technology, or a related field. Solid understanding of SQL and a desire to develop these skills further. Experience working with ticketing systems (desirable but not essential). Excellent verbal and written communication skills. A proactive, customer-focused attitude and More ❯
