3 of 3 Remote Service Delivery Jobs in East Sussex

Client Services Executive Department: Operations Employment Type: Permanent Location: Brighton Reporting To: Service Delivery Manager Compensation: £26,900 - £31,900/year Description Who we're looking for: We're seeking a proactive, solutions-driven individual who thrives in a fast-paced environment and is passionate about delivering … markets including the USA, Europe, Australia, and India. Day-to-day responsibilities You'll be the voice of our customer, ensuring best-in-class service delivery and communicating client feedback and requirements to internal teams for collaborative project planning and service improvement. Main duties and areas of … responsibility: Providing excellent customer service at every stage of the customer journey. Handling customer redemption queries and requests, taking responsibility for actioning or escalating as needed. Liaising between internal departments to resolve customer issues. Reporting on recurring issues and working with the Account Management team and suppliers to improve More ❯

offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve service delivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once … product area Coordinate with other product managers to ensure a cohesive, organisation-wide product strategy Identify and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams … to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies Drive agile, cross-functional delivery across product lifecycles, from ideation through to launch Work closely with internal stakeholders, tech teams and external partners to share learning and drive adoption Help reduce regulatory burden More ❯

most recognised organisations, using Oracle Cloud technology and pre-configured transformation frameworks. As Oracle Payroll & HCM Senior Manager, you will: • Lead end-to-end delivery of complex Oracle HCM and Payroll implementations across a variety of industries. • Guide clients through HR and Payroll transformation initiatives, improving service delivery and process performance. • Advise on Oracle capabilities across HR operations including onboarding, absence management, self-service, payroll and offboarding. • Provide strategic input during bids and proposals, playing an active role in contract and commercial discussions. • Support the development of the practice by sharing knowledge, mentoring team members, and … Payroll processes and legislation. • Strong documentation, reporting and presentation skills with an ability to simplify complex topics. • Comfort working in both agile and traditional delivery frameworks. • Prior experience in both functional and technical roles within HR technology projects. • Familiarity with system design documents, configuration specs, use cases, and process More ❯