17 of 17 Service Design Jobs in East Sussex

We are collaborating with a prominent IT consultancy that is seeking Service Design Consultants to join their expanding team. Candidates must have experience in Government Digital Services (GDS) and either possess SC Clearance or be eligible for it. Salary - up to £55,000 per annum + Additional Benefits … Remote with occasional client visits Candidates must be eligible for SC Clearance or have live SC Clearance As a Service Designer, you will: Maximise the value delivered for clients from inception to real-life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services, from ideation and inception through to solution build and testing. Champion user-centricity with a set of tools and methods to embed design thinking and user-centred approaches. Work on new ideas and collaborate with solution teams to More ❯

This contract role is INSIDE IR35 and requires you to have current SC Clearance. We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. The ideal candidate is dynamic … enthusiastic approach to delivering complex IT services in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading IT service management. This role requires a high level of stakeholder management, the ability to translate a set of data requirements into principles, capabilities and a … coherent architecture. The candidate will have IT consulting experience or have worked for a system integrator in the public sector. Key Responsibilities Lead the Service Transition workstream for strategic IT projects, ensuring alignment with both business and technical requirements. Develop and deliver comprehensive Service Designs, integrating enterprise standards More ❯

Stealth IT Consulting are currently supporting a huge player within the digital consulting world and we are looking for SC Cleared Service Designer's to make an impact within the Design team! This is an opportunity to develop and grow, working with major clients in both public and … . This role is mainly remote with occasional travel dependant on your client project, this will be either London, Manchester, or Glasgow. As a Service Designer, Your Role Will Include: Maximizing Value: Ensure the highest value delivery for clients, from the initial concept to the real-world implementation of … service design. End-to-End Support: Guide clients through the entire service design process, from ideation and inception to solution development and testing. Championing User-Centricity: Leverage a range of tools and methods to embed design thinking and user-centred approaches. Innovative Collaboration: Work on new More ❯

Role : Design Researcher Location : Leeds 2x per days on site required Duration : 6-month initial contract Rate : £500.00 - £575.00 via umbrella About the Role: We’re looking for a passionate and experienced Service Designer to help craft seamless digital experiences and champion service design within one … technical feasibility are aligned. Key Responsibilities Work collaboratively within agile, cross-functional teams to explore priorities, shape strategic initiatives, and define end-to-end service journeys. Apply customer, colleague, and market insights to inform new or improved propositions and services. Facilitate workshops and engage stakeholders to understand context, manage … risks, and guide decision-making. Contribute to research, mapping current and future service states to identify opportunities for optimisation. Bring user needs to the forefront of decisions, challenge assumptions, and advocate for inclusive and evidence-based design. Share knowledge and best practice across the design community and help More ❯

handles over 18 million ticket sales annually. Role Overview You'll work within a cross-functional product team, reporting to the Head of Product Design, and play a key role in shaping the mobile app experience for audiences and entertainment producers. The role spans the full design lifecycle … research, ideation, UX/UI, prototyping and delivery. Responsibilities: Work within multi-disciplinary teams to design and deliver products Collaborate with product, engineering, and data to meet user and business needs Conduct and apply user research to inform and validate designs Create user flows, wireframes, prototypes, and specs Ensure … accessibility and contribute to the design system Communicate clearly with stakeholders and influence through insights Essential: Proven track record in an Agile environment with a strong focus on e-commerce and B2C Experience in end-to-end product design development in mobile-first responsive web environments Strong UX More ❯

Development: Assist in the development and implementation of digital transformation strategies that leverage effective technologies and platforms to meet client needs. Contribute to the design of transformative solutions, working under the guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and … programs to build expertise and prepare for progression to the DTL role. Preferred Competencies & Experience Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing to shaping and selling of digital transformation projects and programs A … to advance into senior roles. Supervisory Responsibilities Not Applicable. Qualifications Education: Bachelor’s degree in a relevant field. Advanced degrees are a plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL More ❯

offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve service delivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once/… digital capabilities. You will be responsible for aligning product strategy with organisational priorities, collaborating closely with product managers, architects, platform teams and user-centred design experts. You'll engage both internal stakeholders and the external market, helping the organisation adopt proven digital approaches and deliver better outcomes through smarter … and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies More ❯

offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve service delivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once/… digital capabilities. You will be responsible for aligning product strategy with organisational priorities, collaborating closely with product managers, architects, platform teams and user-centred design experts. You'll engage both internal stakeholders and the external market, helping the organisation adopt proven digital approaches and deliver better outcomes through smarter … and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies More ❯

offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve service delivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once/… digital capabilities. You will be responsible for aligning product strategy with organisational priorities, collaborating closely with product managers, architects, platform teams and user-centred design experts. You'll engage both internal stakeholders and the external market, helping the organisation adopt proven digital approaches and deliver better outcomes through smarter … and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies More ❯

offers a unique opportunity to influence how the organisation captures, manages and shares data, and how reusable, scalable digital components are developed to improve service delivery and reduce the regulatory burden. This is a hybrid role and you will be required to work on site in Brighton once/… digital capabilities. You will be responsible for aligning product strategy with organisational priorities, collaborating closely with product managers, architects, platform teams and user-centred design experts. You'll engage both internal stakeholders and the external market, helping the organisation adopt proven digital approaches and deliver better outcomes through smarter … and define pilot use cases, resource needs and delivery dependencies Work with business areas and UCD teams to define outcomes, user research plans and service blueprints Engage with architecture and platform teams to design scalable, reusable components (e.g. APIs) Ensure alignment with broader data, digital and regulatory strategies More ❯

the IT controls library, reviewing change requests, version control, as well as providing regular analysis on technology control performance; Support the GRC platform and service provision, e.g. write and operate GRC runbooks, proactively engage feedback, conduct business analysis for change requests to improve GRC service design and … operations. 4. Risk governance and compliance Run the service interface for the Technology Service Governance, including providing information and FAQs, managing demand and expectations, as well as capturing and analysing metrics on customer journeys and governance performance; Ensure accurate record keeping of all governance decisions, and operate procedures … and knowledge transfer; Research, experiment and develop new technology risk visualisations to enhance communication and quick understanding. 6. Management & development Closely work with Technology Service teams to promote learning and understanding throughout the business, including the creation, contribution to and promotion of relevant awareness campaigns and compliance training; Proactively More ❯

that are user-centred, efficient, and aligned with GDS standards. Key Responsibilities Work closely with stakeholders to capture business needs and define requirements Support service design through the mapping of current and future processes Develop user stories, acceptance criteria, and documentation to support delivery Facilitate workshops, interviews, and … of Agile delivery methods (Scrum, Kanban) Experience working in multidisciplinary teams within a digital delivery context Ability to create clear documentation, process maps, and service blueprints Familiarity with GDS principles and service standards (desirable) Confident in leading workshops and managing multiple stakeholder groups Apply now or email dom More ❯

and manage third-party APIs, including Meta’s API and a separate API for aggregating social media data. Contribute to system architecture and backend service design, including authentication and data flow across services. Deliver responsive, accessible, and performant web interfaces with Next.js and TailwindCSS. Collaborate with design More ❯

its digital transformation journey. This role offers a unique opportunity to shape and deliver technology strategies that directly support public safety and front-line service delivery. The Opportunity You will take charge of defining and delivering enterprise-wide IT strategy, overseeing the development of digital roadmaps, and ensuring alignment … business cases and drive IT investment planning Engage senior stakeholders across public sector bodies, emergency services, and technology suppliers Govern information security, risk, and service delivery Lead and develop a high-performing internal team and manage external partners What You’ll Bring Extensive experience in public sector IT leadership … build consensus across senior stakeholders and influence at executive level Familiarity with frameworks such as Green Book/5 Case Model , ITIL , and digital service design best practice Why This Role? You’ll be joining a mission-led organisation where your work will make a real-world impact. More ❯

its digital transformation journey. This role offers a unique opportunity to shape and deliver technology strategies that directly support public safety and front-line service delivery. 🔍 The Opportunity You will take charge of defining and delivering enterprise-wide IT strategy, overseeing the development of digital roadmaps, and ensuring alignment … business cases and drive IT investment planning Engage senior stakeholders across public sector bodies, emergency services, and technology suppliers Govern information security, risk, and service delivery Lead and develop a high-performing internal team and manage external partners 💼 What You’ll Bring Extensive experience in public sector IT leadership … build consensus across senior stakeholders and influence at executive level Familiarity with frameworks such as Green Book/5 Case Model , ITIL , and digital service design best practice 🌟 Why This Role? You’ll be joining a mission-led organisation where your work will make a real-world impact. More ❯

its digital transformation journey. This role offers a unique opportunity to shape and deliver technology strategies that directly support public safety and front-line service delivery. 🔍 The Opportunity You will take charge of defining and delivering enterprise-wide IT strategy, overseeing the development of digital roadmaps, and ensuring alignment … business cases and drive IT investment planning Engage senior stakeholders across public sector bodies, emergency services, and technology suppliers Govern information security, risk, and service delivery Lead and develop a high-performing internal team and manage external partners 💼 What You’ll Bring Extensive experience in public sector IT leadership … build consensus across senior stakeholders and influence at executive level Familiarity with frameworks such as Green Book/5 Case Model , ITIL , and digital service design best practice 🌟 Why This Role? You’ll be joining a mission-led organisation where your work will make a real-world impact. More ❯

The role sits within a fast-growing AI Strategy practice, and you’ll be helping clients embed ethical, transparent, and compliant AI solutions from design to deployment. Key Responsibilities: Lead the development of AI governance frameworks, policies, and assurance processes. Advise clients on regulatory compliance (e.g., EU AI Act … AI practices. Play a key role in developing and shaping the AI Ethics and Responsible AI consulting practice, including contributing to its strategic direction, service design, and operational growth. Actively engage in business development activities, including responding to bids and proposals, developing sales collateral, and supporting client acquisition. More ❯