2 of 2 Remote/Hybrid Support Engineer Jobs in East Sussex

Line Network Support Engineer Location: Central Brighton Paying between £, depending on experience A growing telecommunications provider based in Central Brighton, is seeking a personable and technically-minded 1st Line Network Support Engineer to join their Service Desk team.Supporting customers across a range of network and telephony … infrastructure and telecommunications technologies while developing your technical skillset in a supportive environment. The Role Act as the first point of contact for customer support enquiries via phone, email and ticketing systems Troubleshoot and resolve first-line technical issues, escalating more complex faults when required Accurately log, prioritise ...

responsible for troubleshooting IT issues, maintaining customer systems, and ensuring incidents are resolved efficiently while delivering exceptional customer service. The role combines reactive support with proactive monitoring and maintenance, helping to ensure clients' IT environments remain secure, stable and operational. Key Responsibilities Provide 1st Line IT support via telephone, email and remote support tools. Log, manage and resolve incidents and service requests in line with agreed service levels. Diagnose and troubleshoot hardware, software, networking and Microsoft-related issues. Support and administer Windows desktop environments. Assist with Microsoft 365 administration and user support. Configure ...