1 of 1 Remote Support Engineer Jobs in East Sussex

About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1st Line SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of … B2B and B2C brands, this is your chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person-resolving hardware, software, network, and MacOS-related problems both remotely and onsite. System Setup & Onboarding: Configure … and deploy laptops, mobile devices, door access, and software for new starters, ensuring a seamless onboarding experience. Remote & Onsite Support: Provide remote assistance via Splashtop and hands-on support for device, network, and AV issues across the organisation. Platform & Application Support: Support key tools including Adobe More ❯