2 of 2 VoIP Jobs in East Sussex

customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. … DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. ...

Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Any networking or VOIP experience would be a bonus Ability to find solutions and assist staff at all levels Excellent communication skills Ability to prioritise tasks and deliver … Support Building and deploying laptop clones Installing basic laptop components Provide Microsoft Office 365 support Escalate and manage more complex support tickets Working on VOIP and Networking issues Able to support users remotely and on-premises Create user profiles Roll out software centrally and manually Offer user laptop health checks ...