kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Acorn Support
are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a … Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment … to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Catch Resource Management
Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customerservice skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customerservice and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Catch Resource Management
Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customerservice skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customerservice and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Action1
a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customerservice to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Cue
Cue is a rapidly growing customerservice SaaS company focused on enabling businesses to engage their customers through WhatsApp, web chat widgets, Facebook Messenger, and more. We are looking to elevate the UI experience of our omni-channel AI customerservice platform to the level of … structured and easily understandable components, flows, and mockups. Develop and maintain design systems : Ensure a consistent brand and product experience across all touchpoints. Conduct customer research & usability testing : Speak with customers and CS teams to understand user needs and expectations. Design AI-driven features : Work with the team to More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Swapped.com
customers to buy and sell cryptocurrency with a wide variety of payment methods. Role Description This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customerservice to our customers, resolving customer issues and ensuring customer … growth, offering new challenges daily. Remote work How to Apply To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to careers@swapped.com More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Akkodis
D365 & Power Platform Systems Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Dynamics 365 & Power Platform Systems Administrator to join their leading cloud services team. Please note this is a fully remote role and you can be based anywhere in the … patches. Provide 2nd/3rd line support for end-users and resolve system issues. The Requirements Proven experience administering, configuring and customising Dynamics 365 Customer Engagement (CRM) applications, in particular Customer Insights - Journeys, CustomerService Hub, Sales Hub. Proficient in Power Platform administration: Power Apps, Power More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Itineris
work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customerservice and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Altra
technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customerservice skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
CirrusHQ
responsible for the delivery of a wide variety of Professional Services projects and working within our managed services team to resolve incidents and action customerservice requests. No two days are the same at CirrusHQ with various projects from the Public Sector, Education and private sector. These projects … museum collection or collecting data from the stratosphere to measure global climate change. You will act as an internal escalation point for the managed service team to resolve complex issues including priority 1 outages and non-standard tickets. Using your skills, you’ll bring best practice experience to align … our managed services customers' infrastructure to a high standard and identify opportunities for customer improvement. You’ll join our on-call rota to support our Managed Services customer base 24x7 out of hours. Responsibilities of the role include: Building positive customer relationships and identifying opportunities Working closely More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Anson McCade
Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, CustomerService, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
VirtualSpeech
love to hear from you! Responsibilities Qualify leads, understand client requirements, consult with confidence, and liaise with various stakeholders Obtain a deep understanding of customer business challenges and identify and propose solutions that will address their needs Prospect new leads in line with company strategy Represent VirtualSpeech in meetings … presentations, and events as needed, building strong working relationships Ensure clients receive a superior level of customerservice Liaise with the wider VirtualSpeech team to ensure we’re aligned on our customer-first strategy and driving the best outcome for our customers What we’re looking for … Demonstrated experience in Enterprise technology, Edtech, or SaaS sales, ideally with VR/MR Customer-focused with strong interpersonal skills and the ability to build long-lasting relationships Ability to think outside the box and contribute new and innovative ideas Highly motivated and dedicated to meet and exceed sales More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
FYI
Onboarding team. Working closely with the Head of Operations (UK) and Head of Client Success, you will help shape best practices that elevate our service and team capabilities, including leading and delivering new projects. You'll need to be confident in your ability to share your expertise and understanding … the platform Build strong, lasting relationships with clients through effective communication, proactive support, and a deep understanding of their needs Deliver best-in-class customerservice to support users throughout their journey with FYI Identify and manage at-risk clients with tailored engagement plans to re-align and … providing guidance, sharing experience, and contributing to onboarding and training initiatives for new team members Lead internal initiatives that promote knowledge sharing and elevate service quality across the team Contribute to strategic team discussions, bringing forward client insights and proactive suggestions for innovation and improvement Work on other Client More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
TSR Select
through proactive engagement and networking. Arrange interviews, prepare candidates, gather feedback, and manage the offer and acceptance process. Provide a consistently high level of customerservice and maintain strong communication throughout the recruitment cycle. Maintain accurate and up-to-date records on the company’s CRM system to … years’ B2B experience . Proven track record of consistently meeting and exceeding sales and performance targets. Proficiency with recruitment technologies and CRM systems. Strong customer relationship management skills with a client-focused approach. Excellent written and verbal communication skills. Meticulous attention to detail and a commitment to accuracy. Highly … from an extensive database of long-standing clients, candidates, and trusted industry contacts. We pride ourselves on offering a high-quality, consultative, and approachable service to both clients and candidates. Our commitment to excellence drives our success, and we are now looking for a motivated and results-driven Recruitment More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Nigel Frank International
with Dynamics Partner/Consultancy working in Solution Architect or more senior role. Track record leading delivery for D365 CE & Power Platform (Sales, Marketing & CustomerService, Power Apps, Power Automate) etc. Confident with Pre-Sales, leading discovery, technical demo's etc. Ability to influence senior leadership internally and More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Inspired PLC
required. Role and Responsibilities The role of Risk Analyst is to support the Risk department and Internal Stakeholders in the providing best in class service to customers of Inspired PLC who purchase their energy supply requirement via a Flexible Purchasing product. The primary objective of the role is to … that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected levels and support reforecasting. Support the Risk Directors/Managers with More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Ascertia - Tinexta Infocert
This opportunity provides a great platform for the successful candidate to stretch themselves and work with a great team to achieve global success. A Customer Success Executive (CSE) is responsible for post-sales activities with our new customers. You’ll be translating technical information within the business to terms … sure that our customers are happy and that the products are working perfectly. We expect a successful CSE to be able to listen to customer and channel partner concerns, rephrase these concerns and engage with our engineering teams to provide a world-class product by delivering a world-class … service. The CSE has a unique role, advocating for the customer and the business at the same time. This is a technical role, you will probably have hands-on experience of installing operating systems (Windows and Linux), databases and cloud services such as Microsoft Azure. This might be your More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Search 5.0
vital role in analysing business needs, proposing strategic improvements, and managing the full lifecycle of technology-driven projects that improve internal systems and enhance customer service. The Role Conduct end-to-end business analysis across all departments to identify inefficiencies and recommend improvements. Translate business requirements into actionable functional … documentation, status updates, and ensure smooth communication between departments. Technical & Leadership Requirements Proven experience in both business analysis and project management , ideally within a service-led or operationally complex environment. Strong understanding of process mapping, stakeholder management , and functional documentation. Excellent communication skills, with the ability to present findings More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
EIMS
Tech Sales Representative position for Swedish or Spanish speakers. What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in Spanish or Nordic … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Ensure warm handover of qualified opportunities to Account Manager to negotiate further What's in it for you More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
EIMS
looking for native level in: • Dutch • German • Spanish • Swedish What you will be doing: • B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings • Build rapport & nurture relationships with C-level prospects in French or Benelux … region • Act as a main point of contact for your clients and provide exceptional customer service. • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution • Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for More ❯