1 of 1 Remote Customer Service Jobs in East Yorkshire

you'll play a key role in supporting both internal teams and external customers with technical queries related to Cellhire's products and services. You'll help ensure that customer issues are resolved efficiently and that all equipment is maintained to the highest standards. You'll also work closely with the Operations team, supporting the checking, dispatch and returns … and inductions for new employees. Create and maintain clear, user-friendly technical support documentation. Operations Assist with equipment checking, dispatch, and returns processes (approx. 10% of the role). Customer First Provide a professional, courteous, and prompt service to all customers. Log all customer interactions and technical cases accurately using the internal ticketing system. Quality Follow all … company procedures in line with ISO 9001:2015 standards. About You We're looking for someone who is: Customer-focused with excellent communication skills. Confident working to tight deadlines and service level agreements. Able to prioritise effectively between internal and external requests. A team player with the ability to work independently. Comfortable explaining technical concepts in a clear More ❯