Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull! Are you passionate about providing exceptional technical support in a dynamic retail environment? Heron Foods is looking for a dedicated IT Service Desk Analyst/First Line Support Technician to join our busy team. This crucial role involves delivering timely technical assistance to … over 340 retail stores and members of our Store Support Centre. Job Purpose: To provide first-line technical support, resolving basic technical issues and ensuring seamless operation of IT systems across our retail stores and support centre. The role may require some out of hours activities from time to time and will be based around a 7-day operation … Mon to Sun - 37.5 hours per week). As the IT Service Desk Analyst you will be responsible for: Serving as the first point of contact for users seeking technical assistance over the phone or via email. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by More ❯
North Ferriby, North Humberside, North East, United Kingdom
Heron Foods
Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull! Are you passionate about providing exceptional technical support in a dynamic retail environment? Heron Foods is looking for a dedicated IT Service Desk Analyst/First Line Support Technician to join our busy team. This crucial role involves delivering timely technical assistance to … over 340 retail stores and members of our Store Support Centre. Job Purpose: To provide first-line technical support, resolving basic technical issues and ensuring seamless operation of IT systems across our retail stores and support centre. The role may require some out of hours activities from time to time and will be based around a 7-day operation … Mon to Sun - 37.5 hours per week). As the IT Service Desk Analyst you will be responsible for: Serving as the first point of contact for users seeking technical assistance over the phone or via email. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by More ❯
Hull, North Humberside, North East, United Kingdom
Circle Group
IT Service Desk Analyst - 1st Line - Hull Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading company in central Hull. In this role you will be the first line of support for IT issues across the firm, using … your technical expertise to troubleshoot and resolve employee issues in a timely manner and contribute to the team by providing an excellent IT support service. Experience required: 6+ months experience in a similar 1st line IT support role Working with helpdesk software, MS Office 365 & Windows 10 Excellent understanding of various systems and a passion for learning about … centrally and manually Offer user laptop health checks Managing all tasks via the helpdesk system Review ticket trends with the line manager Support team and firm with ad-hoc IT tasks My client is looking to pay a starting salary of £25,000-28,000 depending on experience. They are looking for the right candidate to grow into this More ❯
IT Service Desk Analyst - 1st Line - Hull Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading company in central Hull. In this role you will be the first line of support for IT issues across the firm, using … your technical expertise to troubleshoot and resolve employee issues in a timely manner and contribute to the team by providing an excellent IT support service. Experience required: 6+ months experience in a similar 1st line IT support role Working with helpdesk software, MS Office 365 & Windows 10 Excellent understanding of various systems and a passion for learning about … centrally and manually Offer user laptop health checks Managing all tasks via the helpdesk system Review ticket trends with the line manager Support team and firm with ad-hoc IT tasks My client is looking to pay a starting salary of £25,000-28,000 depending on experience. They are looking for the right candidate to grow into this More ❯
