IT Helpdesk Analyst (1st & 2nd Line Support) - West Yorkshire Are you a skilled IT professional with a passion for problem-solving and a customer-focused mindset? My client, a global organisation at the forefront of innovation in their industry, is seeking an IT Helpdesk Analyst … remote and on-site users Log and manage incidents through to resolution using an ITSM tool Monitor systems and respond proactively to alerts Manage IT assets and user access to internal and third-party systems Support and maintain hardware/software systems and resolve technical issues Requirements: 2+ years … private healthcare (single cover) Employee rewards platform with discounts across major retailers Ongoing training and professional development If you're ready to grow your IT career in a collaborative and supportive global environment, we’d love to hear from you. Apply now to join a team that’s making More ❯
Castle Employment Group, A Sunday Times Best Company to Work for
Ready to take your IT career to the next level? We’re looking for a driven and experienced Senior ITAnalyst to join our client’s growing team in East Yorkshire. This is a fantastic permanent, full-time opportunity for someone who thrives in a fast-paced … office locations. Whether you're already in an internal support role or currently working in an MSP and looking to transition into an internal IT position, this could be the perfect next step in your career. If you’re a proactive problem-solver with a collaborative mindset, a passion … for technology, and a strong track record in IT support, we want to hear from you. You'll enjoy a competitive salary based on experience and the chance to be part of a forward-thinking organisation that values innovation, autonomy, and continuous improvement. What you’ll be doing: Deliver More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
IT Systems Analyst Meadowhall, Sheffield + Hybrid working Up to £35,000 Your new role In this key role, you'll support the wider IT team in delivering the IT and Information Systems strategy across the business and its group companies. You'll be instrumental in … maintaining and improving our IT infrastructure, ensuring our systems run smoothly, and helping to roll out transformational change across the business. Responsibilities Supporting the management and development of IT systems across the group. Assisting in the implementation of new technologies and digital transformation projects. Providing 2nd line support … devices Managing key platforms such as Microsoft 365, Entra ID, and Intune MDM. Collaborating with both internal teams and external suppliers to ensure seamless IT service delivery. Contributing to cyber security initiatives, including support for Cyber Essentials certification. Experience needed We're after someone who's not just technically More ❯
IT Support Analyst - On-Site | Near Sheffield | Up to £29k Are you looking to make the step up in your IT career with a company that values collaboration, continuous learning, and long-term progression? I'm working with a well-established and rapidly expanding business based just … outside Sheffield, who are seeking an enthusiastic IT Support Analyst to join their close-knit and supportive team. This is a hands-on, on-site role ideal for someone who thrives in a busy environment and is ready to take the next step in their career. As part … of a major investment in their technology infrastructure, the IT function is playing a central role in the company's ongoing growth. You'll be working alongside an experienced and close-knit team, helping to support a user base of several hundred people across multiple offices. No two days More ❯
Position: IT Helpdesk Analyst Location: Leeds Salary: Up to £32,000 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering … Us We are a dynamic and innovative Managed Services Provider, who specialise in the Education Sector, and we are committed to delivering top-notch IT solutions to a diverse range of clients. Our team is growing, and we are looking for a dedicated IT Engineer to join our … ranks. The Role As an IT Engineer, you will play a pivitol role for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote More ❯
Employment Type: Permanent
Salary: £24000 - £32000/annum Training - Hands on - Exposure
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Senitor Associates Limited
IT Service Analyst - Sheffield - £25 - 28K An established client of ours in the Technology sector are looking for a Service Analyst to join their internal IT department, on a permanent basis. The successful candidate will Work as part of a team to provides 1st line level … all incidents and service requests are resolved within the timescales defined in the SLA. Provide service desk communications and notifications for service outages to IT users, liaising with suppliers and colleagues Knowledge and experience of Windows Server 2016 upwards, Microsoft365, Active Directory and Azure Active Directory, Microsoft 365 Administration … including Intune, Laptop/desktop installation. Carry out daily IT support and handover tasks as required Be part of a rota to ensuring the Service Desk is covered during core support hours Identify and solve common first line level hardware faults and problems Escalate faults to third level support More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Ipfin
Are you a dynamic and detail-oriented professional with a passion for driving IT change? Do you thrive in an Agile environment, working with stakeholders to define and shape system requirements? If so, we have a fantastic opportunity for you to join our team at International Personal Finance (IPF … as a Business Systems Analyst. At IPF, we are dedicated to building a better world through financial inclusion. As a Business Systems Analyst, you will play a pivotal role in shaping and defining system requirements across our Core Systems, working closely with suppliers and development teams to ensure effective … IT solutions that support the growth of our business. About the Role: We are currently looking to appoint a Business Systems Analyst to join our team on a hybrid basis at our Head Office on Whitehall Road, Leeds, which is a short walk from Leeds Train Station. Our More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Your new company Hays Recruitment are working closely with an organisation in York to recruit an IT Support Analyst/Trainer to help new starters during the onboarding stage and provide IT Support. This role requires travel within North and East Yorkshire, so the successful candidate must … have access to their own vehicle. Your new role IT Support/Trainer Permanent York Travel across sites £32,000 to £36,000 (Dependent on Experience) What you'll need to succeed Experience delivering training and/or onboarding in a professional services environment Strong understanding of business processes More ❯
Greater Sheffield Area, United Kingdom Hybrid / WFH Options
SoloProtect UK
Are you passionate about technology and problem-solving? Do you thrive in a dynamic and collaborative environment? We’re looking for a dedicated IT Support Analyst to join our team and contribute to the smooth operation of our IT infrastructure across the UK, EU, and US. This … ll work from home while also collaborating on-site at our Sheffield office 2/3 day per week. You’ll bring knowledge in IT service desk operations, Windows and Mac desktops, network infrastructure, telecoms, and Microsoft 365, supporting all areas of the business to ensure everything runs seamlessly. … with passionate colleagues in a global environment. Enjoy opportunities for personal growth and career development. What You’ll Do: Provide 1st and 2nd line IT support to staff across the UK, EU, and US. Troubleshoot and support systems like Windows 10/11, macOS, Microsoft 365, and VoIP platforms. More ❯
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to … contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You’ll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus … ll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP More ❯