6 of 6 1st Line Engineer Jobs in the East of England

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a real difference to users … specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday – Friday 8.30 – 5.00 Potential to progress/develop to 2 nd/3 rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required, apply now More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day … specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday Friday 8.30 5.00 Potential to progress/develop to 2 nd/3 rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required, apply now More ❯

First Line Support Engineer Beacon IT is hiring a First Line Support Engineer to join their team.You will be responsible for solving a broad spectrum of customer IT support tickets by telephone or email, in the office or on-site as required. This role involves managing assigned tickets or assisting other team … for incoming calls to the service desk • Monitoring ticketing system and triaging new tickets appropriately • Troubleshooting issues both remotely and on site • Escalating tickets as required to second line engineers • Configuring new equipment as per project specifications • Creating documentation for the knowledgebase • Willingness to participate in an on-call support rota and occasional pre-planned out-of hours More ❯

First Line Support Engineer Beacon IT is hiring a First Line Support Engineer to join their team.You will be responsible for solving a broad spectrum of customer IT support tickets by telephone or email, in the office or on-site as required. This role involves managing assigned tickets or assisting other team … for incoming calls to the service desk Monitoring ticketing system and triaging new tickets appropriately Troubleshooting issues both remotely and on site Escalating tickets as required to second line engineers Configuring new equipment as per project specifications Creating documentation for the knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out-of hours More ❯

1st Line Support Engineer Norwich £24,000 - £27,000 DOE Annual Bonus, Private Healthcare, Long Service Bonus, etc, Are you an IT Technician/Engineer and feel like you’re being held back in your current role. This local MSP encourage their Engineers to get involved in all levels of tickets, whilst still … for incoming calls to the service desk Monitoring ticketing system and triaging new tickets appropriately Troubleshooting issues both remotely and on site Escalating tickets as required to second line engineers Configuring new equipment as per project specifications Creating documentation for the knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out-of-hours More ❯

1st Line Support Engineer required for a leading provider of the latest cloud workforce management solutions with over 400 customers in all parts of the UK. This position will be based at their head office in Letchworth Garden City and the successful candidate will be based at their office full time. Full training will be … given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work. 1st Line Support Engineer Job Overview Understanding the functionality of Time & Attendance (T&A) software Triaging support issues as they are reported Updating support tickets raised by customers Trouble-shooting issues reported by … our customers 1st Line Support Engineer Job Requirements Someone who is presentable, confident when speaking to customers and willing to learn Full training will be given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work 1st Line Support Engineer More ❯