Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Spider
2ndLine Support Engineer – Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2ndLine Support Engineer to … join their team based in Needham Market, Suffolk. As one of the 2ndLine Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2ndLine Support Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. Managing cloud more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
2ndLine IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2ndLine IT Support Engineer to join the team. As a leading technology company, you will become … support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment and line management whilst sharing experience and skills where applicable. Company benefits include: Starting salary of £26K-£30K DOE 22 days annual leave + bank holiday … t up to date - please reach out to Gianluca @ circle recruitment (dot) com KeWindows Server, IT Support, Microsoft Gold Partner, 1st line, 2ndLine, Technical support, office 365, azure, vmware, networking, MSP, cambridge, cambridgeshire, peterborough, hyper-v, exchange, Circle Recruitment is acting as an Employment more »
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLineEngineer Location: Peterborough (hybrid) Salary: £(phone number removed) (DOE) + excellent benefits My client, a leading Managed Service Provider is looking for an experienced 2ndLineEngineer to join their team on a hybrid basis. Providing support to more »
Job Title: 2ndLine Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2ndline technical support via phone, email … remote assistance Troubleshoot and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server … Azure VMware, Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2ndline support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication more »
Job Title: 2ndLine Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2ndline technical support via phone, email … remote assistance Troubleshoot and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server … Azure VMware, Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2ndline support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication more »
Cambridge, England, United Kingdom Hybrid / WFH Options
YourPrime
SecondLine IT Engineer Location … Cambridge - Hybrid Salary: £29,000 per annum Secondline IT engineer - Role Overview: They are seeking to hire a SecondLineEngineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities … best support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Secondline IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with end users more »
2ndLine Infrastructure Engineer (Hybrid 3 days office/2 days home) We have a fantastic opportunity for an experienced and professional Infrastructure Engineer with a strong track record and proven skills in VMware/Hyper-V, Azure, Veeam, Citrix and Networking such … as Sophos and Draytek. Any experience of SQL is an added plus and the Infrastructure Engineer will be responsible for providing technical IT support to both internal and external customers. Experience Required Experience of MSP Environments Strong VMware, Hyper-V, Azure, Citrix, Veeam Networking – Sophos/Draytek Monitoring … Knowledge of Storage Platforms Microsoft Server and Desktop OS Installation of Windows OS Microsoft Exchange & O365 Main duties To handle escalations from 1st Line Support as well as handling the end-to-end process of major incidents including all communication with internal/external customers To be a more »
2ndLine Onsite Support Engineer Position Overview As an ITMS On-site Engineer, you will be responsible for maintaining the interface between ITMS Customers and ITMS Operations, ensuring functions meet and exceed service support standards. You will provide a single point of contact more »
Wisbech, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2ndLine Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build more »