Apple Systems Engineer - Helpdesk
- Location
- Hemel Hempstead, England, United Kingdom
Academia is currently seeking to recruit a new member of staff to support the growth of the Technical Services division.As a member of the Apple Helpdesk Team, the emphasis will be on providing high quality technical services & support to our, predominantly Jamf, managed and supported client base. Amongst other … tasks the Apple Systems Engineer will be responsible for; Tier 2+ remote desktop support for OSX, iOS and Jamf Pro Issue resolution Maintenance and automation of software for patch management Basic network troubleshooting and diagnostics MDM (Jamf) solution maintenance Solutions documentation ISO procedure documentation Ability to communicate technical ...