21 of 21 Remote Customer Experience Jobs in the East of England

Head of Digital Product At Signet Jewelers (H. Samuel & Ernest Jones), were on an exciting journey to reimagine the customer experience through innovation, creativity, and technology. As Head of Digital Product, youll play a pivotal role in shaping the future of our online presence, ensuring every customer interaction is seamless, inspiring, and memorable. This is a fantastic … offered on a hybrid basis, working 2 days a week from our office at Croxley Park, Watford. Why this role matters Youll be at the heart of evolving our customer experience, leading a change plan that spans from idea to delivery. With responsibility for the UK Digital Product roadmap, youll influence strategy, execution, and performance ensuring our digital … platforms are robust, engaging, and always customer-first. As part of the UK leadership team, youll collaborate closely with Group, IT, Marketing, and Customer Experience colleagues, while also being the key voice in the UK for digital product strategy and delivery with our US partners. What youll be leading Innovation & Strategy: Shape and execute a bold digital More ❯

Software Developer to join a growing technology team at a fast-moving online retail platform. You'll be involved in building new features, improving system performance, and shaping the customer experience on both web and mobile. You'll have the opportunity to work across a broad technology stack in a collaborative environment where your ideas and input will … functionality with React Native. Integrate APIs and third-party platforms, including Shopify. Optimise infrastructure using Google Cloud Services. Use version control tools and contribute to team code reviews. Skills & Experience Essential: Strong experience with Django and Python frameworks. Front-end expertise with React Native, HTML, CSS, and JavaScript. Experience with Shopify API integrations and customisations. Familiarity with … Run, Functions, Dataflow, BigQuery). Proficient in Git and version control workflows. Strong problem-solving skills and clear communication of technical concepts. Desirable: Previous work in e-commerce or experience with data visualisation. Next Steps If you're ready to make an impact in a forward-thinking tech team, apply with your CV. Shortlisted candidates will be contacted to More ❯

Software Developer to join a growing technology team at a fast-moving online retail platform. You'll be involved in building new features, improving system performance, and shaping the customer experience on both web and mobile. You'll have the opportunity to work across a broad technology stack in a collaborative environment where your ideas and input will … functionality with React Native. Integrate APIs and third-party platforms, including Shopify. Optimise infrastructure using Google Cloud Services. Use version control tools and contribute to team code reviews. Skills & Experience Essential: Strong experience with Django and Python frameworks. Front-end expertise with React Native, HTML, CSS, and JavaScript. Experience with Shopify API integrations and customisations. Familiarity with … Run, Functions, Dataflow, BigQuery). Proficient in Git and version control workflows. Strong problem-solving skills and clear communication of technical concepts. Desirable: Previous work in e-commerce or experience with data visualisation. Next Steps If you're ready to make an impact in a forward-thinking tech team, apply with your CV. Shortlisted candidates will be contacted to More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

across a wide range of devices Work on technology that reaches millions of users globally Collaborate with world-class engineers across Comcast and Sky Build features that directly impact customer experience Be part of a team that values innovation, diversity, and technical excellence What you'll bring Deep extensive experience of Android application development Established and highly … skilled in all aspects of software engineering Strong programming skills in Java and Kotlin Solid understanding of Android architecture patterns and best practices Experience with video streaming protocols (HLS, DASH) Familiarity with ExoPlayer (bonus) Agile development experience with CI/CD pipelines Strong analytical and debugging skills Ability to prioritize and organize effectively Willingness to mentor and collaborate … development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky More ❯

to join our client, who are a leading provider of technology solutions in Field Mobility, Data Capture, and Industrial Automation . Renowned for their technical expertise and commitment to customer satisfaction, they serve a wide range of industries, including Aerospace, Retail, Warehousing & Logistics, and Manufacturing . As they continue to scale, our client is expanding their operations team, including … service centre, and configuration team Team Development : Structure and lead teams across Sales Operations, Technical Support, Managed Services, HR and Finance Process & Service Excellence : Drive service performance, OTIF, and customer experience through operational process design and optimisation Cross-Functional Ownership : Lead all areas outside of Sales and Marketing Transformation & Growth Support : Support large project mobilisation and post-win … scaling Governance & Reporting : Establish operational KPIs, controls, and reporting frameworks aligned to business targets The Skills & Requirements: Proven experience in multi-disciplinary operational leadership roles (Director/GM level) Track record in scaling service/ops functions within high-growth or transformation environments Strong background in supply chain, warehousing, and technical service delivery Practical, hands-on leader with strategic More ❯

to join our IT Change team. Youll be at the heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What Youll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies and guiding … continuous learning. Providing expert third-line support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What Youll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background in delivering large transformational projects and … working within agile frameworks. Strategic thinking and stakeholder management. Ability to manage multiple projects and support activities simultaneously. Desirable Extras: Experience in the social housing sector or housing systems. Knowledge of web technologies, mobile app solutions, and MS SQL Server Integration Services. Development skills in .NET, PowerShell, and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS More ❯

join our IT Change team. You ll be at the heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What You ll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies and … learning. Providing expert third-line support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What You ll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background in delivering large transformational projects and … working within agile frameworks. Strategic thinking and stakeholder management. Ability to manage multiple projects and support activities simultaneously. Desirable Extras: Experience in the social housing sector or housing systems. Knowledge of web technologies, mobile app solutions, and MS SQL Server Integration Services. Development skills in .NET, PowerShell, and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS More ❯

join our IT Change team. You’ll be at the heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What You’ll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies and … learning. Providing expert third-line support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What You’ll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background in delivering large transformational projects and … working within agile frameworks. Strategic thinking and stakeholder management. Ability to manage multiple projects and support activities simultaneously. Desirable Extras: Experience in the social housing sector or housing systems. Knowledge of web technologies, mobile app solutions, and MS SQL Server Integration Services. Development skills in .NET, PowerShell, and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS More ❯

join our IT Change team. You’ll be at the heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What You’ll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies and … learning. Providing expert third-line support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What You’ll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background in delivering large transformational projects and … working within agile frameworks. Strategic thinking and stakeholder management. Ability to manage multiple projects and support activities simultaneously. Desirable Extras: Experience in the social housing sector or housing systems. Knowledge of web technologies, mobile app solutions, and MS SQL Server Integration Services. Development skills in .NET, PowerShell, and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS More ❯

solutions for digital marketing across TUI. As a key bridge between digital marketing operations and technology teams, this role ensures successful implementation of digital strategies, optimising efficiency and enhancing customer experiences. This position is critical to TUI's digital transformation journey, supporting scalable performance marketing solutions in a high-growth, global context. The role also owns the commercial and … to end delivery of technology solutions, ensuring seamless integration into E2E aligned operational processes with all the regions and adjoining departments. Partner with teams in operations, marketing, finance, and customer service to identify tech-driven efficiencies, Solutions need to be connected with other (internal & external) systems and be fed with all the necessary data Lead cross-functional implementation projects … adoption and engagement by implementing effective training programs for all stakeholders in regions and stakeholder communication strategies Ensure technological implementations align with regulatory and security standards. About You Demonstratable experience in technology implementation and digital transformation roles Proven experience in leading large-scale projects within corporate environments, ideally within the travel industry Strong experience managing external technology More ❯

hybrid working. Reporting to the Connected Car Portfolio Strategy & Planning Manager, you’ll play a key role in delivering a competitive connected car service portfolio. You’ll drive strategic, customer-focused growth proposals and enhance portfolio management processes aligned with pre-PEP/PEP frameworks. This role offers a chance to influence future vehicle features and customer experiences … gathering, documentation, and prioritisation. Organise and support the bi-weekly Lean Portfolio Management forum, including agenda setting and action tracking. Your Profile: Degree qualified (Engineering or Economics) with solid experience in product planning and program management within the automotive sector, with a focus on digitalisation and electrification Proven ability to translate customer and business insights into technical solutions … Broad knowledge of connected car technologies and market trends Demonstrated problem-solving skills and ability to synthesise cross-functional contexts. Strong background in customer data analysis, process design, and requirements management. Excellent communication and documentation skills Detail-oriented with a proactive and collaborative mindset Experience working in cross-functional, global teams Familiarity with digital innovation frameworks and product More ❯

hybrid working. Reporting to the Connected Car Portfolio Strategy & Planning Manager, you’ll play a key role in delivering a competitive connected car service portfolio. You’ll drive strategic, customer-focused growth proposals and enhance portfolio management processes aligned with pre-PEP/PEP frameworks. This role offers a chance to influence future vehicle features and customer experiences … gathering, documentation, and prioritisation. Organise and support the bi-weekly Lean Portfolio Management forum, including agenda setting and action tracking. Your Profile: Degree qualified (Engineering or Economics) with solid experience in product planning and program management within the automotive sector, with a focus on digitalisation and electrification . Proven ability to translate customer and business insights into technical … solutions Broad knowledge of connected car technologies and market trends Demonstrated problem-solving skills and ability to synthesise cross-functional contexts. Strong background in customer data analysis, process design, and requirements management. Excellent communication and documentation skills Detail-oriented with a proactive and collaborative mindset Experience working in cross-functional, global teams Familiarity with digital innovation frameworks and More ❯

and automated deployment. Leveraging Docker/Kubernetes and workflow orchestration tools (Airflow, Prefect, Dagster). Collaborating with product, design, and engineering teams to deliver ML features that directly impact customer experience. Translating model performance into business metrics (e.g., accuracy vs cost/latency trade-offs). Monitoring deployed solutions in production and automating retraining as needed. Sharing knowledge across … the data and AI community at Rightmove. We're looking for someone who; Has impactful experience deploying and maintaining ML systems in production, ideally in larger, mature organizations or teams operating at significant scale (e.g., web-scale, distributed systems, cloud-native environments). Brings expertise in MLOps: CI/CD pipelines, Docker, Kubernetes, workflow orchestration (Airflow, Prefect), and automation. … Has experience across and understands the full ML lifecycle. Can design for long-term scalability, reliability, and resilience. Has strong programming skills with Python – essential. Has hands-on experience with ML frameworks (PyTorch, TensorFlow, Scikit-learn). Is experienced with cloud platforms (ideally GCP: BigQuery, Vertex AI, Dataflow), but AWS/SageMaker or similar is also valued. Has More ❯

Legal Counsel – Hybrid (2 days x week in Cambridge) - £80-100k plus package A fast-growing customer focused entertainment business is transforming the way its customers access and enjoy its subscription-based products. With thousands of subscribers across the UK and beyond, they pride themselves on delivering innovation, value, and an outstanding customer experience. As they scale … contracts, including supplier, partnership, and subscription-related agreements Advise on consumer law, data protection (GDPR), intellectual property, and other relevant regulatory issues Support compliance efforts across marketing, product, and customer engagement activities Provide proactive, business-focused legal advice that balances risk with commercial opportunity Manage relationships with external counsel where required Contribute to building scalable legal processes as the … business continues to grow About You Qualified solicitor in England & Wales with [2–5]+ years PQE (in-house or private practice) Relevant experience working in a B2C entertainment, subscription-driven business Experience advising on commercial contracts, consumer law, and data protection Strong communication skills—you can translate complex legal issues into clear, actionable advice Comfortable working in More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯