18 of 18 Remote/Hybrid Customer Experience Jobs in the East of England

what matters most. As part of our ambitious growth plans, we continue to invest heavily in our digital capabilities, enhancing our platforms, elevating the customer experience, and expanding our eCommerce team. This is an exciting opportunity to join us as we build a best-in-class digital function … astute and data-driven Trading Manager to take ownership of the trading performance of the H. Samuel website, leading the optimisation of sales, conversion, customer engagement and commercial outcomes across one of the UK's most recognised jewellery brands. What the role involves As Trading Manager, you will ...

German Customer Service Advisor £30,000 - £35,000 Hybrid Working – 3 Days Office Based/2 Days Remote - Hatfield CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Advisor to join their growing operations team. This … great opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced, technology-driven environment. The Role You’ll be a key point of contact for German and English-speaking customers, supporting a range of queries and ensuring issues are resolved efficiently and professionally. Working ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … Implementation & Journey Manager, youll oversee the build, testing and rollout of automated customer journeys within Zoho. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works effectively across multiple brands, locations and customer touchpoints. This ...

product roadmap from concept through to launch. Work closely with Engineering and Design teams to define product requirements and prioritise development. Gather customer and stakeholder feedback to identify opportunities for product improvements. Champion AI-driven innovation, identifying practical ways to enhance the platform through automation and intelligent workflows. Conduct … efficiency. Analyse user behaviour, market trends and competitor activity to inform product decisions. Define user stories, acceptance criteria and success metrics. Collaborate with Sales, Customer Success and Marketing to ensure successful product launches and adoption. About You We're looking for a commercially minded Product Manager who enjoys solving ...

engineering team in Watford. You'll play a key role in designing, building, and scaling high-performance applications that power critical business functions and customer experiences. This is an opportunity to work on challenging technical problems, influence architectural decisions, mentor developers, and help shape the future of our technology … implementing improvements to systems, processes, and tooling Supporting cloud-native deployments and infrastructure automation What We're Looking For Essential Professional Python development experience (5+ years) Strong understanding of software design patterns and engineering principles Experience with frameworks such as FastAPI, Django, or Flask Solid knowledge of RESTful ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platform-and we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platformand we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

supportability, maintainability, compliance, or service continuity. You will assess and communicate the associated operational, cyber-security, commercial, contractual, and service risks, producing evidence-based customer reports that support clear decisions on risk acceptance, residual-risk treatment, or funded remediation. You will work closely with the wider portfolio, including Commercial … identify, assess, prioritise, and resolve lifecycle and obsolescence risks throughout the asset, configuration item, service, and system lifecycle. The role is based on a customer site near Huntington (3-4 days per week), with travel to other customer sites and the Leidos Farnborough office. Develop, implement, maintain ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...

Designer | Earn £60,000 with hybrid working and great company perks in a role where your ideas shape the customer experience. We're looking for a talented UX Designer to join a growing digital team in Hemel Hempstead . This is a fantastic opportunity to influence every stage … customer journey, using insight, experimentation and user-centred design to create intuitive digital experiences that make a real commercial impact. If you're passionate about improving online journeys through data-driven design, this could be the perfect next step in your career. Why apply for this UX Designer role ...

Manager | Earn £60,000 with hybrid working and great company perks in a role where your ideas shape the customer experience. We're looking for a talented UX Manager to join a growing digital team in Hemel Hempstead . This is a fantastic opportunity to influence every stage … customer journey, using insight, experimentation and user-centred design to create intuitive digital experiences that make a real commercial impact. If you're passionate about improving online journeys through data-driven design, this could be the perfect next step in your career. Why apply for this UX Manager role ...

item think about how you might purchase something of £30k and above, for example house, car, high-end jewellery, boat. Another has a traditional customer lifecycle tied to it. E.g. you buy the service, theres an in-life element with the ability to cross and up sell, and theres … sell window at the end where youre able to re-engage the customer into a new sale. The third is how you manage the customer whilst theyre experiencing the product or service e.g. how you might utilise technology to track a customers movement, see them check into venues ...

clients, you'll provide technical support, troubleshoot issues, manage support tickets, and work closely with Development and Service teams to deliver an excellent customer experience. Key Responsibilities Act as the first point of contact for client support requests. Log, manage, and update support tickets. Troubleshoot technical issues and resolve … problem solving. Maintain accurate ticket notes and documentation. Ensure service levels and response times are met. What We're Looking For Strong communication and customer service skills. A genuine interest in IT and technology. Ability to prioritise workload and multitask. High attention to detail. Experience using Microsoft Office ...

supports our customers and creates vibrant communities where people of all backgrounds can thrive. If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, theres a place for you at Accent. About the Role … Youll play an important role in creating an environment where: Colleagues and contractors feel confident and supported using systems Processes are efficient, effective, and customer-focused Continuous improvement is encouraged, and ideas are valued Systems genuinely enable better customer experiences and service delivery Salary The spot salary ...

Financial Analyst (Commercial & Revenue Focus) Location: Purfleet, Essex Salary: £37,000 £39,000 (dependent on experience) Contract: Permanent hybrid 3 days in office ( mon to wed ) 2 days wfh own transport essential due to location We are delighted to be partnering with a prestige Cruise Line as they continue … strengthen their commercial operations. As one of the UK s most exciting and rapidly expanding cruise businesses, Our client is committed to delivering exceptional customer experiences while evolving in a highly competitive market. Due to continued growth and ambitious future plans, a newly created opportunity has arisen ...

attend client meetings and industry events. Monday to Friday working hours with a basic salary of £37,000 plus an uncapped commission structure. Experience working with blue-chip or enterprise clients is desirable . The Company This incredibly established business has built an outstanding reputation within their sector … continues to experience impressive growth. Partnering with some of the UK's best-known brands, across multiple sectors, they pride themselves on delivering exceptional customer experiences, developing long-lasting commercial relationships and creating an engaging, supportive environment where employees are encouraged to thrive. Benefits £37,000 basic salary ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...