1 to 25 of 89 Remote Customer Experience Jobs in the East of England

term relationships with mid-market and enterprise clients, understanding their business needs and aligning SFG20 solutions to their strategic objectives. Retention and Growth: Drive customer retention by identifying upsell and cross-sell opportunities. Collaborate with internal teams to enhance customer experience and maximise customer lifetime value. … drive migration from legacy products to F-iQ, leading clients through seamless transition. Contract Management: Manage contract negotiations to secure renewals while maintaining strong customer satisfaction. Balance customer needs with business objectives to maximise account profitability. Adoption: Work closely with Software Trainers to maximise user adoption and ensure ...

term relationships with mid-market and enterprise clients, understanding their business needs and aligning SFG20 solutions to their strategic objectives. Retention and Growth: Drive customer retention by identifying upsell and cross-sell opportunities. Collaborate with internal teams to enhance customer experience and maximise customer lifetime value. … drive migration from legacy products to F-iQ, leading clients through seamless transition. Contract Management: Manage contract negotiations to secure renewals while maintaining strong customer satisfaction. Balance customer needs with business objectives to maximise account profitability. Adoption: Work closely with Software Trainers to maximise user adoption and ensure ...

arisen to join a fast-growing FinTech company transforming the payments space! Due to exciting business growth, we are seeking a SWIFT Payments Officer (Customer Service) with strong customer experience to join this team. You will be the first point of contact for customers, ensuring smooth payment … driven services. You’ll troubleshoot issues, manage support tickets, and work closely with internal teams to resolve complex queries. Candidates must have experience speaking directly with customers Key Responsibilities of the SWIFT Payments Officer (Customer Service) to include: Serve as the first point of contact for inbound customer ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

growing SaaS provider specialising in cloud-based platforms. Established over a decade ago and scaling significantly in recent years, the organisation thrives on great customer experience whilst offering a fun internal culture. This is a rare opportunity to join at a pivotal moment, leading a growing development function … Oversee technical support ticket management and ensure team coverage. Continuous Improvement & Growth Strategy Challenge existing processes and promote continuous improvement. Contribute to post-launch customer support excellence. Support the enhancement of QA practices and standards. Engage in quarterly business-wide meetings to drive collaboration. What Theyre Looking For Essential ...

growing SaaS provider specialising in cloud-based platforms. Established over a decade ago and scaling significantly in recent years, the organisation thrives on great customer experience whilst offering a fun internal culture. This is a rare opportunity to join at a pivotal moment, leading a growing development function … Oversee technical support ticket management and ensure team coverage. Continuous Improvement & Growth Strategy Challenge existing processes and promote continuous improvement. Contribute to post-launch customer support excellence. Support the enhancement of QA practices and standards. Engage in quarterly business-wide meetings to drive collaboration. What Theyre Looking For Essential ...

Customer Resolutions Advocate, you pride yourself on providing the best possible experience to customers. You'll be part of a small but critical team that is brilliant at ensuring quality customer outcomes and solutions are delivered. You'll support internal and external customers by providing a superior … experience in problem management/resolution and complaints management, ensuring that, in these key moments of truth, they are handled in line with our vision, values and policies. You'll be a role model for excellent customer experiences but must also be able to influence a wide range ...

Customer Resolutions Advocate, you pride yourself on providing the best possible experience to customers. You'll be part of a small but critical team that is brilliant at ensuring quality customer outcomes and solutions are delivered. You'll support internal and external customers by providing a superior … experience in problem management/resolution and complaints management, ensuring that, in these key moments of truth, they are handled in line with our vision, values and policies. You'll be a role model for excellent customer experiences but must also be able to influence a wide range ...

seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...

seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...

seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...

seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...

seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...

seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...