1 to 25 of 27 Remote/Hybrid Customer Service Jobs in the East of England

Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting … processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role ...

Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting … processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role ...

Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service … offered is circa. £26,000. Full product training will be provided, making this a fantastic opportunity for someone who is passionate about technology and customer support and wants to build a long-term career within a growing IT business. The Company This forward-thinking technology business develops and delivers ...

join their team on a 6-month temporary contract. This is an excellent opportunity for experienced administrators with strong attention to detail, excellent customer service skills, and confidence working with multiple IT systems. Due to the nature of the role, you will be required to work on-site … enquiries via email, telephone, and face-to-face. Key Responsibilities Review existing Council Tax Support applications in line with the relevant scheme. Update customer records using the Civica Open Revenues system. Use the DWP Searchlight system in accordance with Local Authority guidelines. Ensure customer income and household information ...

17.30pm Wednesday 13.00pm - 18.30pm Friday 12.30pm - 18.30pm As the first point of contact for patients, you will play a vital role in delivering excellent customer service and ensuring patients receive the support and care they need. The successful candidate will have previous reception or customer service … once sufficient applications have been received this advert may be closed without notice. Main duties of the job Provide a welcoming and professional reception service to patients and visitors. Answer incoming telephone calls promptly and courteously. Book, amend and cancel appointments using SystmOne. Process patient enquiries and direct them ...

Service Desk Coordinator Location: Norfolk (Hybrid Working) Salary: £30,000 - £37,500 per annum (DOE) Working Pattern: 1 day per week in the office Hours: Monday to Friday, 9:00am - 5:30pm Join a growing IT provider. We're looking for an organised, proactive and customer-focused Service … opportunity for someone who enjoys keeping people, projects and processes moving. You'll play a vital role in coordinating engineers, managing workloads and ensuring service requests are delivered efficiently across multiple client environments. If you thrive in a fast-paced environment where no two days are the same ...

Service Desk Controller Location : Peterborough Salary : £34,000 per annum Contract : Full-Time | Permanent Hours: Monday - Friday | 40 Hours Per Week (7:30am - 5:00pm on a rota basis) Hybrid Working - Work from Home 1 Day Per Week After Successful Probation Are you an organised, proactive individual who thrives … fast-paced environment Do you enjoy coordinating people, solving problems and delivering outstanding customer service Our client, a well-established and growing business based in Peterborough, is looking to recruit an experienced Service Desk Controller to become a key member of their busy operations team. This ...

Peterborough based client is looking for a highly organised Service Desk Controller to join them on a full-time permanent basis, working Monday to Friday working 40 hours per week, between the hours of 7:30 am 5 pm on a rota basis. Opportunity to work from home … week after successful probation. As a Service Desk Controller, you'll be responsible for handling customer service requests, scheduling field engineers, coordinating parts, and ensuring maintenance and breakdown calls are managed efficiently to deliver excellent customer service. Key Responsibilities for the Service Desk Controller Handle ...

Group is growing and we’re looking for a First Line Support Executive to join our team. If you have strong IT skills, great customer service experience and enjoy solving technical problems, this is an opportunity to build specialist knowledge in telematics, connected vehicle technology and IoT within … doing: Managing inbound support calls and ticket queues Troubleshooting GPS, GSM and connected vehicle systems Working with CRM and ticketing platforms Delivering excellent customer service Documenting and resolving technical issues efficiently What we’re looking for: Experience in customer support or helpdesk roles Strong IT skills (Microsoft ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

their dynamic IT Operations Team. This role offers an exciting opportunity to provide second-line technical support while collaborating with talented professionals to enhance service delivery. Key Responsibilities: Second-Line IT Support and Service Delivery Provide second-line IT support, taking ownership of escalated incidents and complex service … including Multi-Factor Authentication and secure user access. Azure and Cloud Engineering Support Support existing services in Microsoft Azure, performing monitoring, access checks, and service health investigations. Assess the migration of on-premises services to Azure, considering operational impact and security. Contribute to recommendations for future migrations of services ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...

time temporary position offering hybrid working arrangements and an immediate start. You will play a key role in supporting customers and internal stakeholders, ensuring service requests and maintenance issues are logged, monitored, and resolved efficiently. Your New RoleAs Helpdesk Administrator, you will be responsible for providing first-line administrative … support to customers and engineers, ensuring all service requests are managed effectively. Key responsibilities will include: Logging, updating and managing service requests through the helpdesk system Acting as the first point of contact for customer enquiries via telephone and email Allocating jobs and coordinating engineer attendance ...

Transport Planning Coordinator is responsible for planning and coordinating road transport movements across the UK, ensuring customer requirements are met through efficient vehicle utilisation, cost effective planning, and high quality operational execution. Working closely with customers, hauliers, distribution centres, and internal teams, the role manages transport activities from order … planning through to operational completion, ensuring accurate system updates, effective communication, and excellent customer service throughout the process. The role contributes to the smooth and efficient operation of the business by delivering reliable transport solutions, supporting operational performance, and ensuring agreed service levels, budgets, and timescales ...

tasks such as mailbox management, user provisioning, and network troubleshooting. Familiarity with networking and network management, WAN, LAN and VPN. Excellent problem-solving and customer service skills. Ability to work effectively with third-party suppliers and manage escalations. Experience with MDM solutions such as Intune. Strong verbal ...

heading We're building an automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here … engineers who feed it Escalating to 2nd line with full diagnostic context: what you tried, what you ruled out, what you suspect Our stack Service management: HaloPSA (PSA and ticketing), Hudu (documentation and knowledge base) Monitoring and automation: NinjaOne RMM, CIPP for multi-tenant Microsoft 365 security Microsoft cloud ...

join a leading IT Support and Cyber Security company based in King's Lynn. Our client is one of the UK's leading Managed Service Providers, delivering innovative technology solutions to businesses across a wide range of industries. They are passionate about making a genuine difference by providing reliable … innovative solutions and consistently exceeding customer expectations. They have built an outstanding reputation by placing customer service at the heart of everything they do. Above all, they recognise that their people are the key to their success and have created a supportive working environment where teamwork, trust ...

join a leading IT Support and Cyber Security company based in King's Lynn. Our client is one of the UK's leading Managed Service Providers, delivering innovative technology solutions to businesses across a wide range of industries. They are passionate about making a genuine difference by providing reliable … innovative solutions and consistently exceeding customer expectations. They have built an outstanding reputation by placing customer service at the heart of everything they do. Above all, they recognise that their people are the key to their success and have created a supportive working environment where teamwork, trust ...

Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

37.5 per week, Monday Friday The Role Technical Support Engineer, Medical Pathology Analysers This market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for: Providing technical support and first line technical fixes via telephone and by using connectivity tools Supporting customers with technical … issues on a range of medical diagnostic analysers Guiding users through troubleshooting via phone and video calls Escalating unresolved technical issues to the Field Service Engineering team Your Background Technical Support Engineer, Medical Pathology Analysers To succeed in this exciting role, you must be able to demonstrate: A competent ...

installation teams to ensure projects are delivered to specification - Providing technical support during and after commissioning - Maintaining high standards of workmanship, documentation, and customer service Skills & Experience Required - Proven experience as an AV Commissioning Engineer, AV Programmer, or Senior AV Engineer - Hands-on programming experience or strong working ...

delivering person-centred services, driving performance, supporting colleagues, and working with partners to provide high-quality minor adaptation and assistive technology services that promote customer independence, safety and wellbeing. Salary:£36,948.05 per year Contract:Permanent, full time Your week: 36.25 hours - Monday to Friday 8.45am to 5pm Location … coach and develop team members through recruitment, induction, supervision, performance management and wellbeing support. Monitor team performance, workloads and KPIs, taking action to maintain service standards and improve performance. Carry out and oversee Trusted Assessor assessments, recommending assistive technology, telecare and minor adaptations that support customer independence. Oversee ...

fast-growing business within the professional audio industry that is earning a reputation for doing things differently. Built on technical expertise, honesty and exceptional customer service, they're becoming the partner of choice for organisations that want more than just a supplier. Now they're looking … commercially driven and looking for a role where you can genuinely influence the future of a growing business rather than simply maintain an existing customer base, we'd love to hear from you. If you're currently working within professional audio but weren't planning on changing jobs ...