1 to 25 of 42 Remote/Hybrid Customer Service Jobs in the East of England

work we do improves lives and creates vibrant communities where people of all backgrounds can thrive. If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent. … About the role As a Customer Service Advisor, you’ll manage repair-related enquiries, diagnosing faults and making sure our customers are looked after quickly and effectively. You’ll deliver exceptional customer service, balancing their needs with those of our contractors and internal stakeholders, keeping everyone ...

Description - Technical Business Analyst - Customer Platforms (17162) Job Description Technical Business Analyst - Customer Platforms ( 17162 ) Description Technical Business Analyst - Salesforce Customer Platforms INTRO Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays. … working as a Technical Business Analyst, translating business needs into clear technical requirements and delivering successful technology change. Bring strong Salesforce experience, ideally Salesforce Service Cloud, gained within a customer service or contact centre environment. Enjoy working with a broad range of stakeholders and acting ...

Customer Service Specialist Location: Hybrid (2 days per week in Hatfield) Job Type: Full-time My client are looking for a Customer Service Specialist to join their expanding team. This role offers a unique opportunity to drive exceptional customer experiences and play a key role … Accurately record and manage B2B and B2C enquiries using Salesforce, qualify inbound sales opportunities, schedule site visits, and manage client communications across various platforms. Customer Journey & Account Ownership : Take full ownership of the customer journey, providing empathetic support and clear communication to help clients navigate their issues confidently. ...

Technical Customer Support Coordinator Basildon | Full Time | Temporary until March 2027 | Hybrid We are seeking a proactive and organised Technical Customer Support Coordinator to join a busy Customer Service Technical Support Team, providing administrative, reporting and customer service support across Technical Support and Parts … reports. Manage delivery and collection queries between dealers and carriers. Liaise with Technical Support, Parts, Logistics, Sales and dealer network teams. Ideal Candidate: Previous customer service, administration or technical support experience. Strong Microsoft Office skills, particularly Excel. Experience using Qlik Sense and/or DMS systems is desirable. ...

Client Operations Specialist/Customer Service Administrator Ware, Hertfordshire £30,000 + Benefits Full-time | MondayFriday Onsite initially, with hybrid working expected once settled into the role Were hiring for a growing technology services business looking for an organised, personable Client Operations Specialist to become a key point … customers, suppliers and internal teams. This is a varied position where youll support multiple departments and help keep everything running smoothly from handling customer enquiries through to coordinating installations, equipment and service requests. What youll be doing: Acting as a first point of contact for customers via phone ...

platforms within the London Market Insurance sector, developing a strong foundation for a successful IT career. This role is a mix between technical and customer service supporting an Insurance Claims platform. Excellent communication skills are essential, as you’ll be liaising directly with clients to deliver an outstanding … customer service experience while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. Troubleshoot a broad range of issues, from password ...

Commercial Operations Manager Customer Service, Estimating & Design Location: Bedfordshire/Home Counties Salary: Circa £50,000 DOE Package: Up to £6,000 bonus, company car or £550 monthly car allowance, 6% pension and private healthcare Working pattern: Hybrid – minimum three days office-based Hours: 34.5 hours per week … sales and internal teams. You will combine strong people leadership with commercial awareness, process improvement and project management. Key responsibilities Lead and develop the Customer Service, Estimating and Design teams. Improve collaboration and handovers between commercial functions. Identify and resolve process bottlenecks and inefficiencies. Establish clear responsibilities, priorities ...

seeking a Microsoft Dynamics 365 Consultant/Developer to take ownership of the setup, optimisation, and day-to-day management of our Dynamics 365 Customer Engagement environment. This role is critical in enabling our sales, marketing and service delivery teams through efficient automation, customisation, insightful dashboards and best … accountability to the Chief Marketing Officer and Chief Revenue Officer, the successful candidate will act as the internal subject matter expert for Dynamics 365 Customer Engagement and the Power Platform, ensuring the system supports revenue growth, reporting accuracy, GDPR compliance, and operational efficiency. Candidates must have ...

Norwich (Hybrid) | £31,000 + Bonus I'm delighted to be exclusively partnering with a growing SaaS business as they continue to expand their customer support function. This is an excellent opportunity for a personable and technically minded support professional who enjoys solving problems, delivering exceptional customer service … adoption. This role offers a 35-hour working week, hybrid working, and the opportunity to join a well-established software business with an impressive customer base across the UK. Key Responsibilities Provide 1st and 2nd line support for a SaaS software platform Manage and resolve customer support tickets ...

Service Desk Controller Location : Peterborough Salary : £34,000 per annum Contract : Full-Time | Permanent Hours: Monday – Friday | 40 Hours Per Week (7:30am – 5:00pm on a rota basis) Hybrid Working – Work from Home 1 Day Per Week After Successful Probation Are you an organised, proactive individual who thrives … fast-paced environment Do you enjoy coordinating people, solving problems and delivering outstanding customer service Our client, a well-established and growing business based in Peterborough, is looking to recruit an experienced Service Desk Controller to become a key member of their busy operations team. This ...

role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills, excellent communication and people skills, often … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

Developed Vetting' UNLEASH YOUR POTENTIAL You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. You will conduct reactive and proactive maintenance, primarily … focus under changing situations. Technical expertise - Ability to troubleshoot and fault rectification variety of issues. Attention to detail - Including written and work carried out. Customer service - excellence. Teamwork - Build effective internal and external relationships. Attention to detail - Including written and work carried out. Customer service - excellence. ...

Developed Vetting' UNLEASH YOUR POTENTIAL You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd line Engineers conduct reactive and proactive maintenance … focus under changing situations. Technical expertise - Ability to troubleshoot and fault rectification variety of issues. Attention to detail - Including written and work carried out. Customer service - excellence. Teamwork - Build effective internal and external relationships. Attention to detail - Including written and work carried out. Customer service - excellence. ...

work onsite as needed. Preferred candidates will be located near Hanscom AFB (Boston, MA). Primary Responsibilities: Catalog Development: Build, maintain, and optimize Service Catalog items, record producers, and complex order guides using Flow Designer. Core Configuration: Write and maintain Business Rules, Client Scripts, UI Policies, UI Actions … Data Policies. CSM Playbooks: Design, configure, and update Process Automation Designer (PAD) workflows and customer-facing Playbooks. Workspace Configuration: Customize and support Configurable Workspaces for both ITSM agents and CSM customer service reps. Access & Security: Manage user roles, group memberships, and configure Access Control Lists (ACLs ...

Description: Role: Second Line Service Desk Engineer Salary: £30,000 to £37,500 per annum (DOE) Location: Hybrid (Norfolk) | Minimum one anchor day per week in our King's Lynn office Reporting To: Service Desk Team Lead About Workplace IT Workplace IT provides CAF Compliant Co-Managed … Services and Digital Safeguarding to large Health, Social Care, Housing, Education, Charity and Public Sector organisations across the UK. As a Second Line Service Desk Engineer, you will be responsible for troubleshooting and resolving technical issues across Microsoft 365, Entra ID, Intune, networking and end-user technologies. Working within ...

support, and a consistently high standard of service. This is an excellent opportunity for someone with strong communication skills and a deep passion for customer service and proactive sales. Key Responsibilities: Provide end-to-end sales support, managing everything from pre-sales consultation to post-sales communication. Respond … approach to problem-solving. The ability to work efficiently both independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service, or sales support roles (inbound and outbound). Familiarity with helpdesk ticketing systems or CRM software platforms. An interest or background ...

user onboarding, manage incidents through an ITSM system and help maintain our knowledge base. We’re looking for someone who has: Excellent communication and customer service skills A genuine interest in IT and technology Strong problem-solving and attention to detail A proactive, can-do attitude The ability … experience supporting a modern technology platform within the London Market Insurance industry. You will have the opportunity to develop your technical, problem-solving and customer-service skills while working alongside experienced professionals and building a strong foundation for a successful career in IT. Apply now to start your ...

IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

flexible and help provide cover during staff absences. Main duties of the job Your main duties will be meeting and greeting Service Users, updating our patient electronic system, answering calls, some of which might be of a sensitive nature. You will need be empathetic, with a natural drive … contact for all those entering the clinic. Meeting, greeting and directing patients and visitors whilst maintaining aprofessional, courteous manner at all times. Ensure good customer service by providing a professional and effective service by dealing with queries from service users, staff on thetelephone. Take accurate messages ...

content to ensure customers are presented with the most relevant tyres for their vehicle, driving requirements and budget. Working at the intersection of customer experience and commercial performance, the role balances key business objectives including conversion, revenue, margin, stock availability and supplier priorities to maximise trading performance and customer … category pages, product listings and recommendation modules to maximise visibility and conversion. Define, implement and continually refine merchandising rules that balance commercial performance with customer relevance and vehicle compatibility. Manage promotional placement and featured ranges, including supplier-funded campaigns, ensuring optimal exposure and return on investment. Analyse customer ...

Contract Type: Permanent Working Hours: Monday-Friday, rota-based service coverage between 7am-6pm Solve complex problems. Drive improvement. Become the technical escalation point that keeps the business moving. Location: Billericay/Hybrid Salary: Competitive Contract Type: Permanent Working Hours: Monday-Friday, rota-based service coverage between … systems are failing, technology is causing frustration, or a complex problem needs a calm and knowledgeable solution. You enjoy combining technical expertise with excellent customer service and take ownership from the moment an issue is raised through to resolution. At Ground Control, we’re looking for a Senior ...

component sales projects from initial specification and design-in through to production and ongoing supply. Success will be driven by profitable territory growth, new customer acquisition, account development and the conversion of long-term technical project pipelines. Key Responsibilities Grow regional sales and profitability through new business, key account … Buyers, Procurement professionals and technical decision-makers. Understand customers applications, product-development plans and future component requirements. Recommend technically relevant component solutions aligned with customer specifications and commercial objectives. Manage technical sales projects from concept and specification through to design-in, production and delivery. Develop existing key accounts through ...

Circa £90,000 Company Car Phone, Laptop Holidays The Role - Business Development Manager, Biomedical Solutions Sales An account management role selling multi-vendor service contracts across biomedical, ultrasound and endoscopy product ranges Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking … exceed area sales targets Extending the customer base by participating in relevant exhibitions and local events Assisting in analysing competitor activity, organising territory product presentations and taking responsibility for producing proposals and sales agreements. Your Background - Business Development Manager, Biomedical Solutions Sales To succeed in this varied and exciting ...