1 to 25 of 50 Customer Service Jobs in the East of England with Remote Work Options

desk team and work in a varied and busy professional environment. About our client: Established over 25 years with an enviable reputation for exceeding customer expectations, and low staff turnover, they require an engineer to join their Support & Services team. Recognised as the longest established MSP in the area … performance. Things to consider: Personalised ‘Development Plan' allowing you and management to collaborate on your future development. This includes certifications you aim to complete, customer service training and Helpdesk KPIs. Each level of the development plan that is completed is rewarded with salary increases Flexible & Remote Working - Once more »

Own vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »

Own vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »

Own vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »

join us! With experience of delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association … escalations, and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, developing continual service improvement plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the … Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all lifecycle activities are all part of this exciting role along with a hands-on technical expectation. Experience of managing and leading a high performing more »

project execution. Coordination: Manage onsite logistics requirements, including MHE, storage, and transportation (Air, Land, Sea) for domestic and international projects. Client Focus: Provide excellent customer service and account management to ensure client satisfaction. Tender Management: Support RFQ and Tender requests, contributing to competitive proposals. Reporting: Generate project, stock … and progress reports, as well as issue programs and schedules. Financial Management: Handle COD Accounts, supplier invoices, customer invoicing, and financial reporting. Customs Management: Manage import and export procedures, including ATA Carnet, T1/T2 documents, and customs formalities. About You Experience in leading logistics projects, focused on hotel more »

organisation. As a key members of the Fleet Aftermarket team, we are looking for experienced professionals with a passion for building relationships and enhancing customer service. We are looking for real Go-getter attitude. You thrive on Problem Solving, never accepting face value, but get to the root cause … The Role As the fleet market becomes increasingly competitive on product and price, Ford Fleet will continue to strive for differentiation through excellence of service to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket … the banner of Ford Pro. As the link between Fleet Sales and FCSD, the Fleet Aftermarket team have 3 key business goals: Supporting Fleet customer satisfaction and sales loyalty Supporting FCSD Service growth, by driving service work into Ford Authorised Repairers Supporting FCSD Parts sales, by driving more »

previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customer service skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »

International has the job for you! MSX International is looking for a talented Regional Business Manager to be an integral part of the Ford Customer Service Division (FCSD). The Role This role will manage the service business relationship with Ford franchise dealerships to drive parts sales … will: Build strong relationships with Dealer partners to guide actions to ensure achievement of region objectives Provide an integrated and complementary approach to develop service workshops with the aim to deliver growth in service retention and parts sales Ensure dealer engagement in Fords Service Retention Reward Programme … including customer satisfaction, fix it right first time, video check, CRM programmes including customer connectivity and many other programmes Collaborate with Commercial Vehicle counterparts on Field Service Actions and lead time management Work with dealer partners to grow accessories and tyre programme performance Identify barriers to engagement more »

you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »

the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord. We are currently looking for a Data Officer to join our property services department more »

organisation. As a key member of the Fleet Aftermarket team, we are looking for experienced professionals with a passion for building relationships and enhancing customer service. We are looking for real Go-getter attitude. You thrive on Problem Solving, never accepting face value, but get to the root cause … he Role As the fleet market becomes increasingly competitive on product and price, Ford Fleet will continue to strive for differentiation through excellence of service to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket … the banner of Ford Pro. As the link between Fleet Sales and FCSD, the Fleet Aftermarket team have 3 key business goals: Supporting Fleet customer satisfaction and sales loyalty Supporting FCSD Service growth, by driving service work into Ford Authorised Repairers Supporting FCSD Parts sales, by driving more »

be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the customer and you will need to listen to the issue, log the details onto the CRM systems, Troubleshoot and resolve those tickets. Due to the … nature of the role, you will need to provide outstanding customer service and be able to work to KPIs at a high standard. This opportunity is working for a company that produces their bespoke software, which you will be supporting this application. Role Responsibilities: Triage, Troubleshoot and Resolve … to ensure the tickets are responded to accordingly Required Skills: You will be passionate about IT and looking to build a career in IT Customer service experience is essential in this role. You will need to enjoy problem-solving and translating technical terminology. to non-technical-minded customers. more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customer service by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers? We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this … role, you will be responsible for installation, qualification, preventative maintenance and repair of Bioanalytics systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in the … near Oxford, Reading, Slough or Swindon area. Grow with us Your Responsibilities On a daily basis you will be responsible for providing services and customer support during field visits You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for Bioanalytics systems Troubleshoot instrumentation and more »

claims efficiently. Your tasks will include recommending payments, producing client reports & letters, and liaising with contractors for optimal outcomes. Requirements: " Previous experience in a customer service office environment. " Organized, diligent, and able to see tasks through to completion. " Excellent communication and negotiation skills. " Ability to handle demanding customers more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

Directors of Resident Management Company as we focus on properties where Leaseholders/Homeowners are in control of their developments. Responsibilities Include: Preparation of service charge budgets. Quarterly reviews and utilising methods to maintain budgetary control for service charges Work with accounts team to ensure service charge … Safety Regulations. Regular site visits to each property. Maintaining accurate and up-to-date records of all properties and Leaseholders/Homeowners. Providing excellent customer service. Comply with industry best standards. Key requirements: An understanding of and track record of block management is highly desirable. Must be a self more »

Job Title: Fluent Spanish Speaking Customer Service Administrators Remote: The role will be remote based with 1 day per month in the office for training This leading international company are looking for Spanish or French fluent speaking Customer Service Administrators to be based at their head … office in St Neots Cambridge England. Fluent Spanish and Fluent French speakers are required to deliver excellent Customer Service and contribute to achieving the highest quality customer care. Serving the Spanish and/or market the Spanish/French speaking Customer Service Administrators will provide … expert customer support by building and development customer relationships with internal Spanish customers as well as interpreting sometimes complex queries, initiating the appropriate action, and ensuring effective resolution of all requests. Successful Spanish and French speaking Customer Service Administrators will need to be able to demonstrate more »

European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful German Customer Service Administratorwill be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment … ensuring that a satisfactory conclusion is reached. The successful German Customer Service Administratorwill need to have a passion for excellent Customer Service. The successful German Customer Service Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in more »

TAIL LIFT ENGINEER Location of the Mobile Tail Lift Engineer/Tail Lift Maintenance Engineer/Hydraulic Tail Lift Engineer/Mobile Tail Lift Service Mechanic/Coachbuilder/Welder Fabricator: Covering Luton, Milton Keynes and the M1 Salary for the Mobile Mobile Tail Lift Engineer/Tail Lift … Maintenance Engineer/Hydraulic Tail Lift Engineer/Mobile Tail Lift Service Mechanic/Coachbuilder/Welder Fabricator: £38000 - £40000 basic plus Overtime and call out and standby - most of the mobile fitters are earning £65,000.00 upwards Hours of work for the Mobile Tail Lift Engineer/Tail … Lift Maintenance Engineer/Hydraulic Tail Lift Engineer/Mobile Tail Lift Service Mechanic/Coachbuilder/Welder Fabricator: 45 hours per week plus 1 in 3 call out rota My client, a respected Commercial Body Builder who also offer fantastic after sales and after care services, are looking more »

We are currently recruiting for one of the UK s Leading FMCG companies for the role of a Service Improvement Analyst . It s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users … on any device What You Can Expect Type - FTC until June 2025 Location - Watford (Hybrid) Salary - £37,000 Industry - FMCG Main Responsibilities as a Service Improvement Analyst Continually reviewing the effectiveness, efficiency and quality of Customer Operations activities and services. Become responsible for optimising the customer experience … and delivering high standards of customer satisfaction and continually enhancing processes. Work on projects related to projects improving Customer Operations performance. Experience & Skills Required Strong experience with service and process improvements Experience in the Retail/gaming/gambling. Demonstrable experience in process improvement methodologies (e.g. Lean more »