Customer Service Jobs in the East of England

101 to 125 of 280 Customer Service Jobs in the East of England

Block Manager

Welwyn Garden City, England, United Kingdom
Hybrid / WFH Options
Dove & Hawk
the right budgets are in place via attending regular site visits. Working within the terms of the lease at all times. Monitoring collection of service charges to fund necessary works and respond within agreed service level time frames. Prioritising risk management through a full document trail and updating … systems in accordance with changes in legislation. Providing excellent customer service. Requirements of the role: At least 1+ years' experience working in a block management role. Excellent communication skill (both written and verbal). Strong IT Skills. A positive approach to work. The IRPM qualification would be a bonus more »
Posted:

Field Service Engineer - Hertfordshire

Hemel Hempstead, Hertfordshire, South East, United Kingdom
Contract Personnel Limited
in ensuring the maintenance of the forklift fleet, as well as inspections, testing, fault finding, repairs and all whilst maintaining an exceptional level of customer service. The role is a dynamic field based role, meaning you are required to travel to clients premises to fulfil the aforementioned tasks. Role … Field Service Engineer (Forklift Technician) Location: Herts Salary: Competitive. Based on experience Hours: 45 hpw, paid door-to-door Holiday: 23 days plus bank holidays Benefits: Company vehicle, fuel card, commission structure, discretionary bonus, Costco card, cycle to work scheme Responsibilities - To carry out routine maintenance and diagnostic checks … trouble shooting - Attention to details and a problem-solving attitude - Ability to work alone, whilst maintaining speed, efficiency and safety - Happy to commute to customer sites, as well as being comfortable in varying work environments - A valid UK driving license full, clean Company Benefits - Competitive salary and performance-based more »
Employment Type: Permanent
Posted:

Field Service Engineer - Norfolk

Norwich, Norfolk, East Anglia, United Kingdom
Contract Personnel Limited
in ensuring the maintenance of the forklift fleet, as well as inspections, testing, fault finding, repairs and all whilst maintaining an exceptional level of customer service. The role is a dynamic field based role, meaning you are required to travel to clients premises to fulfil the aforementioned tasks. Role … Field Service Engineer (Forklift Technician) Location: Salary: Competitive. Based on experience Hours: 45 hpw, paid door-to-door Holiday: 23 days plus bank holidays Benefits: Company vehicle, fuel card, commission structure, discretionary bonus, Costco card, cycle to work scheme Responsibilities - To carry out routine maintenance and diagnostic checks on … trouble shooting - Attention to details and a problem-solving attitude - Ability to work alone, whilst maintaining speed, efficiency and safety - Happy to commute to customer sites, as well as being comfortable in varying work environments - A valid UK driving license full, clean Company Benefits - Competitive salary and performance-based more »
Employment Type: Permanent
Posted:

IT Administrator

Hatfield, Hertfordshire, South East, United Kingdom
Experis UK
Requirements: Experience of relevant business systems e.g. SAP Good working Knowledge of Microsoft Applications Plans & organises own workload Proven experience of high standards of customer service Good administrative experience, attention to detail , ensures accuracy of data, provides data for reporting and processing of information Excellent Interpersonal, literacy and … business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to. Ascertain customer requirement in order to direct the enquiry to relevant department. Able to communicate … on complex issue to meet business and customer requirements to avoid escalations. Assess cost implication of best solution to ensure adherence to budget constraints. Act in accordance with the client' Information Security Policies and report any potential or actual Security events or other Security risks to the organisation. If more »
Employment Type: Contract
Rate: Up to £17.18 per hour
Posted:

Sr Manager, IOMS Sales CMD

Hemel Hempstead, England, United Kingdom
Thermo Fisher Scientific
environment and grow business and opportunities to enhance market share for your area of responsibility. You will guide a successful team to maintain effective customer relations, developing together opportunities for growth for new and existing customer base. Additionally, you will also support cross-selling activities within Thermo Fisher … strong operational leadership to the EMEA IOMS sales team to achieve goal plans, build and maintain core business processes and procedures, designed to increase customer satisfaction. Produces and delivers Annual Sales Plan in line with IOMS product line requirements. Lead and drive IOMS EMEA forecast. Runs price/performance … Commercial Finance, Marcom and Product management teams in the factory to develop and implement growth plans for IOMS. Develops a detailed understanding of local customer requirements for the IOMS product line and provides input into future product specifications and product positioning. Works closely with the CMD marketing communications group more »
Posted:

Senior Technical Sales Coordinator

Ely, England, United Kingdom
Talent Finder
return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »
Posted:

Software Support Analyst

Brentwood, England, United Kingdom
Digital Talent Group
and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with more »
Posted:

Information Technology Support Technician

Peterborough, Northamptonshire, United Kingdom
Confidential
time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an IT support technician or Service Desk Analyst? Are you passionate about helping people and offering them support to resolve their IT issues. Would you like to work as part … hardware components would be ideal good understanding of virtualisation tools, such as VMware or others would be advantageous with network protocols and troubleshooting good customer service skills both over the phone and face-to-face positive mindset and can-do attitude willingness and ability to learn and pick … have dealt with before problem-solving and troubleshooting skills Benefits include: days annual leave plus bank holidays enrolment pension scheme parking care scheme in service benefit What separates this support role from others is the variety of tasks that you will be able to get involved in being part more »
Posted:

Technical Team Lead

Bury St Edmunds, Suffolk, United Kingdom
Confidential
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer S... more »
Posted:

CCTV & ACS Engineer

Bedford, England, United Kingdom
Hybrid / WFH Options
Total IT Technology Solutions Ltd
installation and maintenance. Provide regular reporting to the Head Office. Essential Requirements A professional, well-presented appearance. Excellent written and verbal communication skills. Superior customer service skills, with a commitment to maintaining the organisation's reputation. Relevant experience in a similar position. Extensive knowledge and hands-on experience … road Company benefits: 30 days annual leave plus 1 additional day within 2 weeks of your birthday. Comprehensive healthcare package, including 24-hour GP service, in-patient/out-patient care, therapies cover, and advanced cancer care cover. Mental health and wellbeing programs, along with audio, optical, and dental more »
Posted:

Client and Business Development Manager – Executive Education

Cambridge, England, United Kingdom
Telfer Partners
performance metrics and budgets. Client and Business Development Manager: Skills/experience Significant, proven/demonstrable experience in client relations, business development, account management, customer service and expertise in consultative selling, preferably in an executive education or a related field Comfortable dealing with senior business contacts both internally more »
Posted:

Technical Support Engineer

Leiston, England, United Kingdom
Hybrid / WFH Options
G4S
As a Technical Support Engineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both a pre-production and production system. Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving … including VM’s, SAN solutions and system applications. To complete system checks that include hardware, performance, configuration, asset inventory and database backups. To meet customer compliance and certification by following strict and rigorous policies and change control procedures for any/all system changes. To conduct the planning, testing … many system problems as possible without the need to send an engineer To maintain accurate, real time records of site based interactions in Tesseract Service Centre providing customers and other G4S employees with all relevant information in a timely manner (call log numbers, progress updates etc.) To maintain accurate more »
Posted:

Account Manager

City Of Peterborough, England, United Kingdom
Veterinary Business Development
of digital transformation and are innovating rapidly to create new data-driven advertising solutions. We have exciting plans to launch a data-as-a-service subscription product. We are also expanding our reach internationally, building an audience outside the UK. We are passionate about supporting veterinary communities to thrive. … and revenue growth. You will be responsible for: Building high-value face-to-face relationships with pharmaceutical and veterinary suppliers. Using data to identify customer needs and pain points. Empowering pharmaceutical and veterinary suppliers to reach the right audience with targeted advertising based on data insights. Advising customers on … solutions tailored to each client's budget and goals. Analysing campaign performance using data metrics. Building long-lasting relationships with clients and providing exceptional customer service. Assisting the Head of advertising with identifying and pursuing new business opportunities. Pre-selling subscription revenue to support our data-as-a-service more »
Posted:

Help Desk Support Analyst

Brentwood, England, United Kingdom
Digital Talent Group
Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. as many user-reported problems as expertise … years' experience in a helpdesk or technical support role. track record in supporting customers/clients effectively. problem-solving skills and a strong customer-oriented focus. proactive approach to preventing and resolving issues. communication and interpersonal skills, with a flair for dealing with various levels of technical users and more »
Posted:

IT Support Admin

Southend-On-Sea, Essex, United Kingdom
Hybrid / WFH Options
Brook Street
will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support … Assist in IT project work as assigned and adhere to company vision and values. Support all users alongside the UK IT team and Managed Service Providers (MSPs). Maintain core system uptimes, manage company assets, and produce IT system and asset reports. Respond promptly to support calls within current … required. International travel is rare and limited to visits to other group companies. Other Requirements: Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders. A DBS Enhanced Disclosure is required for all applicants. more »
Employment Type: Permanent
Posted:

IT Support Admin

Southend-On-Sea, Essex, South East, United Kingdom
Hybrid / WFH Options
Brook Street UK
will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support … Assist in IT project work as assigned and adhere to company vision and values. Support all users alongside the UK IT team and Managed Service Providers (MSPs). Maintain core system uptimes, manage company assets, and produce IT system and asset reports. Respond promptly to support calls within current … required. International travel is rare and limited to visits to other group companies. Other Requirements: Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders. A DBS Enhanced Disclosure is required for all applicants. more »
Employment Type: Permanent
Posted:

Field Service Engineer - Essex

Chelmsford, Essex, South East, United Kingdom
Contract Personnel Limited
in ensuring the maintenance of the forklift fleet, as well as inspections, testing, fault finding, repairs and all whilst maintaining an exceptional level of customer service. The role is a dynamic field based role, meaning you are required to travel to client's premises to fulfil the aforementioned tasks. … Role: Field Service Engineer (Forklift Technician) Location: Salary: Competitive. Based on experience Hours: 45 hpw, paid door-to-door Holiday: 23 days plus bank holidays Benefits: Company vehicle, fuel card, commission structure, discretionary bonus, Costco card, cycle to work scheme Responsibilities - To carry out routine maintenance and diagnostic checks … trouble shooting - Attention to details and a problem-solving attitude - Ability to work alone, whilst maintaining speed, efficiency and safety - Happy to commute to customer sites, as well as being comfortable in varying work environments - A valid UK driving license – full, clean Company Benefits - Competitive salary and performance-based more »
Employment Type: Permanent
Posted:

Finance Assistant

Attleborough, Norfolk, United Kingdom
Nxtgen Recruitment
and endless opportunities to progress and develop. Key responsibilities will include: Ensure supplier invoices are posted in a timely manner Produce bank reconciliations Esculate customer payment issues VAT Returns Process staff expenses and monthly/ad hoc payments Code and post Credit Card statements Cashbooks in various currencies Various … you by the Finance Director The successful candidate will have previous experience working as a finance assistant and/or purchase ledger. Having great customer service is something that our client pride themselves on, so having exceptional people skills is of course a must. You will be able more »
Employment Type: Permanent
Salary: £22000 - £26000/annum
Posted:

Parts Advisor apprenticeship - Shrewsbury

March Way, Battlefield Enterprise Park, Shrewsbury, England
GREENHOUS GROUP LIMITED
A brilliant opportunity to join the team at Brian Currie in the Service department, developing key customer service and business admin skills within the automotive industry. Role Using multiple IT packages, including MS Office Interacting directly with internal and external customers to deliver a service Review … customer satisfaction, using evaluating tools and data Training No college attendance required; training provided in house Apprentice will be working towards Level 2 Customer Service Practitioner Standard qualification Regular meetings with one of our dedicated Skills Coaches, at least every 28 days Functional skills in maths and … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Product Owner

Stansted, Birchanger, Essex, United Kingdom
Solus Accident Repair Centres
have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »
Employment Type: Permanent
Salary: £45000 - £55000/annum
Posted:

Service Desk Team Leader - IT Service Management

Peterborough, England, United Kingdom
Global Technology Solutions Ltd
Service Desk Team Leader - IT Service Management Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service … calls answers and tickets resolved. ITSM/IT would be a huge advantage! JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high … levels of customer service. Endeavour to provide all customers with the best level of customer service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working more »
Posted:

Operations Manager (Life Science Reagents)

Cambridge, England, United Kingdom
Antibodies.com
discovery and improve human health. As we continue to grow, we are seeking a talented Operations Manager to join our dynamic team and oversee customer service, logistics, supply chain, and office management. For more information on our company and its offerings, please visit www.antibodies.com. Job Description: The Operations … Manager will be responsible for all aspects of customer service, order processing, stock preparation, internal transfers, supply chain, and order fulfilment. This is a hands-on role and, in addition to managing a small team, the Operations Manager will be actively involved on a daily basis in completing … Oversee the order processing workflow, from quote/to order receipt/to order fulfilment, to ensure accuracy and efficiency. Collaborate with sales and customer service teams to prioritize orders, resolve order discrepancies, and meet customer delivery expectations. Implement and maintain order management systems and procedures to more »
Posted:

Complaints Handler - Peterborough

Peterborough, England, United Kingdom
Diligenta
week Lynch Wood, Peterborough, PE2 6FY Summary of the role: Join Diligenta as a Complaint Handler and become an integral part of our exceptional customer service delivery. Representing our brand, you'll ensure every customer feels relieved or satisfied after their call . With multiple positions available … your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services). What we're looking for: Strong customer service experience is required . Experience of investigating the root cause of issues and using sound judgement to provide effective and empathetic resolutions … Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team. Listening and communication skills are core to what we do. You will need to be able to communicate complex matters in a simple and supportive way. more »
Posted:

Technical Support/Service Engineer (Field Based)

Watford, England, United Kingdom
Osprey Engineering Solutions
our range of flow control products. The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and the ability to deliver exceptional customer service in the field. Key Responsibilities: On-Site Technical Support: Provide on-site technical support and troubleshooting for flow control products, including valves … regulators, and other related equipment. Customer Interaction: Interact with customers to diagnose issues, answer technical questions, and provide guidance on product usage and maintenance. Installation and Commissioning: Assist with the installation and commissioning of flow control products at customer sites, ensuring proper setup and functionality. Product Maintenance: Perform … Training: Conduct training sessions for customers and end-users on the operation, maintenance, and troubleshooting of flow control products. Documentation: Maintain detailed records of service visits, including issues encountered, solutions provided, and any parts used. Technical Advice: Provide technical advice and recommendations to customers and internal teams regarding product more »
Posted:

Customer Support Executive

Cambridgeshire, England, United Kingdom
TDA Telecoms
Customer Support Cambridgeshire £27,000 to £35,000 We are looking for a Customer Support to work for a leading business within Telecoms. Working from their Cambridgeshire office, they are looking for individuals with good customer service experience and an interest in all things IT and … Telecoms. Required Qualifications: Exceptional customer service skills Strong interest in and aptitude for technology Understanding of WiFi systems, mobile devices, and other tech products that connect to WiFi Excellent communication and listening abilities Preferred Qualifications: CCNA or an IT-related certification is a plus; training will be provided … Certifications in Microsoft, Linux, Cisco, or similar technologies are advantageous Demonstrated experience in providing help desk support or customer support If you feel this is the position you are looking for, please do not hesitate to apply or contact me on jack@tdatelecoms.com or call 0208 240 4496 for more »
Posted:
Customer Service
the East of England
10th Percentile
£22,750
25th Percentile
£25,000
Median
£29,500
75th Percentile
£43,250
90th Percentile
£55,000