26 to 50 of 252 Customer Service Jobs in the East of England

previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customer service skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »

International has the job for you! MSX International is looking for a talented Regional Business Manager to be an integral part of the Ford Customer Service Division (FCSD). The Role This role will manage the service business relationship with Ford franchise dealerships to drive parts sales … will: Build strong relationships with Dealer partners to guide actions to ensure achievement of region objectives Provide an integrated and complementary approach to develop service workshops with the aim to deliver growth in service retention and parts sales Ensure dealer engagement in Fords Service Retention Reward Programme … including customer satisfaction, fix it right first time, video check, CRM programmes including customer connectivity and many other programmes Collaborate with Commercial Vehicle counterparts on Field Service Actions and lead time management Work with dealer partners to grow accessories and tyre programme performance Identify barriers to engagement more »

is required formanufacturerbased in Kings Langley The Internal Sales Engineer/Graduate Sales Engineer/Technical Sales Executive will be responsible for dealing with customer questions, handling sales enquiries, managing tenders, technical queries & specifications along with day-to-day customer support. The successful Internal Sales Engineer/Graduate … Sales Engineer/Technical Sales Executivewill have an engineering qualification/Degree and either have some experience in sales/customer service or a recent Graduate looking for their first engineering sales position. Package Paying up to £30,000+ commission Private healthcare 5% Pension Contribution Officed Based Role … Handling sales enquiries, managing tenders, technical queries & specifications along with day-to-day customer support Selling a range of fluid handling equipment, including Valves, Fittings, Regulators, Hoses, Filters, Instrumentation, and Measurement Devices. Resolve technical issues and advise customers of the options available to solve their problems. Being responsible for more »

you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »

the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord. We are currently looking for a Data Officer to join our property services department more »

per year For this position, you must live in one of the following postcodes:PE11, PE12 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission … of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program, you will be … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

Insurance Scheme • Discount shopping platform • Employee Assistance Programme • Cycle to Work Scheme Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our more »

As an IT Services Technician, you will act as a friendly first point of contact for both students and staff. As part of a customer focused and service orientated team, you will be assisting in the configuration, implementation, operation and maintenance of the College's IT Hardware, Software … that candidates for this role be flexible, have good troubleshooting skills and be willing to assist in a number of areas including support, development, customer service and some project work. Commencing as soon as possible, this role will be responsible for the configuration, implementation, operation and maintenance of … equipment and networks, as well as providing cross-college technical, hardware and software support for equipment and facilities in order to ensure an excellent service to students and staff. This includes supporting desktop and laptop users working in both windows and apple mac environments, Printing, Audio Visual, BYOD & telephones. more »

organisation. As a key member of the Fleet Aftermarket team, we are looking for experienced professionals with a passion for building relationships and enhancing customer service. We are looking for real Go-getter attitude. You thrive on Problem Solving, never accepting face value, but get to the root cause … he Role As the fleet market becomes increasingly competitive on product and price, Ford Fleet will continue to strive for differentiation through excellence of service to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket … the banner of Ford Pro. As the link between Fleet Sales and FCSD, the Fleet Aftermarket team have 3 key business goals: Supporting Fleet customer satisfaction and sales loyalty Supporting FCSD Service growth, by driving service work into Ford Authorised Repairers Supporting FCSD Parts sales, by driving more »

Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is looking for an experienced customer focussed Administrator to support the Home Ownership team with general administration relating to tasks such as staircasing, new builds & conversions sales, resales, consents, leasehold management packs … state-of-the-art offices. Other Responsibilities: Developing effective working relationships with internal colleagues and external stakeholders (customers, solicitors, contractors) to provide a seamless service to all. Managing the team inbox to ensure all emails are acknowledged and actioned; quick phone responses to customers for queries. Coordinating queries across … external stakeholders using problem-solving and best practice to provide full responses. Setting up new customers on our IT systems to ensure a good service is provided efficiently. Arranging the execution of engrossments by executive management in the office, including preparing documents, scanning and posting copies back to solicitors. more »

SG2, SG3, SG4, SG5, SG6, SG7, SG12, SG13, SG14, SG15, AL7, AL8, AL9, AL10, EN6, EN7, EN8, EN10, EN11 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

PE32 2, PE33 0, PE33 9, PE34 3, PE34 4, PE37 7, PE37 8, PE38 0, PE38 9. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance … based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program, you … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

Experience of leading spatial data integration projects across a variety of business systems - Reliable flexible and responsive with the ability to react to changing customer service demands - Good communication skills to transfer information to both technical and nontechnical customers (internal and external) GIS Officer - Benefits: - Flexible working - Childcare more »

be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the customer and you will need to listen to the issue, log the details onto the CRM systems, Troubleshoot and resolve those tickets. Due to the … nature of the role, you will need to provide outstanding customer service and be able to work to KPIs at a high standard. This opportunity is working for a company that produces their bespoke software, which you will be supporting this application. Role Responsibilities: Triage, Troubleshoot and Resolve … to ensure the tickets are responded to accordingly Required Skills: You will be passionate about IT and looking to build a career in IT Customer service experience is essential in this role. You will need to enjoy problem-solving and translating technical terminology. to non-technical-minded customers. more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customer service by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and many more! Do you have experience managing relationships with large clients, a passion for giving great customer service, and a desire for a role where no two days are the same? If so, wed love to hear from you. These … of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road but will also continue supporting them for the duration of the claim. You could be arranging provision of replacement vehicles … fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

Documentation: Prepare and verify export documentation, including commercial invoices, packing lists, bills of lading, and export declarations, in compliance with international trade regulations and customer requirements. Customs Compliance: Ensure adherence to customs regulations and procedures for export shipments. Coordinate with customs brokers to facilitate customs clearance and resolve any … and internal stakeholders. Proactively address any delays or disruptions to minimize impact on delivery schedules. Rate Negotiation: Negotiate competitive rates with ocean carriers and service providers to optimize freight costs while maintaining service quality and reliability. Customer Service: Serve as the primary point of contact for … challenges. Continuous Improvement: Identify opportunities for process improvement and efficiency gains within the export operations function. Implement best practices and innovative solutions to enhance service quality and customer satisfaction. Qualifications: Experience in export logistics, with a focus on seafreight operations. Strong knowledge of international trade regulations, INCO terms more »

well as managing the associated sales administration. Key responsibilities as our Hire Desk Administrator will include: Receiving hire enquiries via telephone and email Processing customer orders using InspHire software Arranging delivery and collection of orders in accordance with the customers' requirements, and liaising, where required, with the warehouse, logistics … Provide office support for SCCS external sales personnel Supporting the management team in leading and contributing to the regular review of procedures to improve customer care, performance, and productivity Building strong long-term and productive relationships with customers by providing excellent customer experiences through quick and efficient investigations … and resolving all customer queries to ensure delivery of our service promise What we're looking for in our Hire Desk Administrator: Excellent communication, interpersonal, and negotiation skills Experience in a busy customer service office environment Organised and thorough with excellent attention to detail Self-motivated more »

purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 900 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers values and behaviours form the basis of our culture and are a guide to the way we work as … systems, processes and procedures providing technical support for the operational teams while maintaining and promoting technical and quality standards in line with business and customer needs. Assessing stems/bouquets against the specifications to demonstrate quality performance of MM Flowers and its growers. Reporting Results back to growers and … internally drive continuous improvement. Use inspection process and data to support growers/suppliers deliver consistent raw materials and service to MM. Accurate assessment of raw material inspected. Accurate recording of findings with supporting photographic evidence where visualisation adds value to inspection data. Complete and send grower/supplier more »

the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely … managing all support requests through to resolution whilst building relationships with our internal customers. Principal Accountabilities: Being first point of contact for all inbound service requests raised by various communication channels. Initial triage and prioritisation of new support calls and escalating to 2nd/3rd Line to ensure a … timely resolution and closure Appropriately logging service requests and dealing with password resets, processing new user requests, account changes, deletions, installing new equipment and undertaking office moves Diagnose and resolve basic issues with laptops, desktops, mobile phones and printers Identify and troubleshoot basic network issues Provide support for standard more »

purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 1000 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers values and behaviors form the basis of our culture and are a guide to the way we work as … and legislative requirements by standardizing operational technical documentation and SOPs, ensuring they are easy to understand, use, current and compliant. Stakeholder Management - Build effective customer relationships, communicating clearly with all company stakeholders, managing expectations as required. Work closely with L&D colleagues and SMEs to gather all necessary information …/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time We celebrate diversity by running a calendar of events throughout the year. We have more »