76 to 100 of 293 Customer Service Jobs in the East of England

Client Services Advisor - Are you a strong communicator with a passion for delivering exceptional customer service? If so, we have an exciting opportunity to join our team as a Client Services Advisor on a permanent basis in our office in Basildon, Essex. Why Immervox? Immervox have been experts … provide onsite free parking Employee extras such as: gym membership contribution (after 12months) About the role: You will be responsible for always providing excellent customer service to Immervox clients internally and externally, and successfully resolve any inbound client queries. You will effectively contribute to the goal of the … information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: client service, customer service, communication, IT, telecommunications, client relationship, client, customer, telecoms, internet, provider, advisor This vacancy is being advertised and handled through more »

face meetings. Negotiate and close sales deals. Manage your own sales pipeline to reach your own KPIs and hit target each week. Provide excellent customer service and support when required. Ability to work well to deadlines. Knowledge and experience required: 2 years experienced working in a target orientated … environment. Have a strong track record of sales/business to consumer or business to business sales. Experienced in working with CRM (Customer Relationship Management). Good working knowledge of Solar PV, EV charging would be an advantage. Have good communication skills at all levels and the ability to … to travelling for face-to-face meetings. Benefits: Commission Structure 40hrs per week - Monday - Friday 8am 5pm 20 days holiday, increase with length of service plus 8 bank holidays Additional 2 days to celebrate festive period and birthday Online health & wellbeing support Online shop discount Company Pension Company Social more »

Directors of Resident Management Company as we focus on properties where Leaseholders/Homeowners are in control of their developments. Responsibilities Include: Preparation of service charge budgets. Quarterly reviews and utilising methods to maintain budgetary control for service charges Work with accounts team to ensure service charge … Safety Regulations. Regular site visits to each property. Maintaining accurate and up-to-date records of all properties and Leaseholders/Homeowners. Providing excellent customer service. Comply with industry best standards. Key requirements: An understanding of and track record of block management is highly desirable. Must be a self more »

Customer Account Coordinator Pitstone, Tring, Hertfordshire £ Competitive Benefits: 5% Bonus, Excellent Pension, 33 Days Holiday, Dental, High street discounts, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidise canteen Skills: Customer Service, Excel, Communication … If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As a Customer Account Coordinator at Safran Electrical & Power you will responsible for delivering world-class customer service to our global Aftermarket customers. The role … holder will be responsible for managing the daily interaction with our customers, maintaining and enhancing customer relationships in order to meet organisational and operational objectives. Manage the daily interaction with a selection of regional Aftermarket customers Deliver front line business support and order management between Safran Electrical & Power and more »

Requirements: Experience of relevant business systems e.g. SAP Good working Knowledge of Microsoft Applications Plans & organises own workload Proven experience of high standards of customer service Good administrative experience, attention to detail , ensures accuracy of data, provides data for reporting and processing of information Excellent Interpersonal, literacy and … business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to. Ascertain customer requirement in order to direct the enquiry to relevant department. Able to communicate … on complex issue to meet business and customer requirements to avoid escalations. Assess cost implication of best solution to ensure adherence to budget constraints. Act in accordance with the client' Information Security Policies and report any potential or actual Security events or other Security risks to the organisation. If more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

We are recruiting for an Office Administrator on contract to be based in Hatfield working for a leading IT Service Provider. The candidates also have to be SC clearable as well, so they don't need to hold SC clearance, but need to be able to pass it Complies … business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to. Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing … of information Ascertain customer requirement in order to direct the enquiry to relevant department. Able to communicate on complex issue to meet business and customer requirements to avoid escalations. Assess cost implication of best solution to ensure adherence to budget constraints. Act in accordance with Computacenter Information Security more »

European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful German Customer Service Administratorwill be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment … ensuring that a satisfactory conclusion is reached. The successful German Customer Service Administratorwill need to have a passion for excellent Customer Service. The successful German Customer Service Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in more »

TAIL LIFT ENGINEER Location of the Mobile Tail Lift Engineer/Tail Lift Maintenance Engineer/Hydraulic Tail Lift Engineer/Mobile Tail Lift Service Mechanic/Coachbuilder/Welder Fabricator: Covering Luton, Milton Keynes and the M1 Salary for the Mobile Mobile Tail Lift Engineer/Tail Lift … Maintenance Engineer/Hydraulic Tail Lift Engineer/Mobile Tail Lift Service Mechanic/Coachbuilder/Welder Fabricator: £38000 - £40000 basic plus Overtime and call out and standby - most of the mobile fitters are earning £65,000.00 upwards Hours of work for the Mobile Tail Lift Engineer/Tail … Lift Maintenance Engineer/Hydraulic Tail Lift Engineer/Mobile Tail Lift Service Mechanic/Coachbuilder/Welder Fabricator: 45 hours per week plus 1 in 3 call out rota My client, a respected Commercial Body Builder who also offer fantastic after sales and after care services, are looking more »

and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer S... more »

by using the latest technology and building a team of IT experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The … Opportunity: IT Service Desk Analyst, Purfleet, Essex. This is an opportunity to join our wonderful IT Service Desk team here at Carpetright. You ll be tasked with ensuring all IT and system-related queries are dealt with in an effective and timely manner, enabling all our store and … SSO colleagues to provide a continuous service to their customers. About The Opportunity: You will resolve first- line operational issues and facilitate first-time resolution where possible, for all issues logged with the service desk via CRM platform CE. Microsoft Dynamics (D365) Support Talking store colleagues through common more »

time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an IT support technician or Service Desk Analyst? Are you passionate about helping people and offering them support to resolve their IT issues. Would you like to work as part … hardware components would be ideal good understanding of virtualisation tools, such as VMware or others would be advantageous with network protocols and troubleshooting good customer service skills both over the phone and face-to-face positive mindset and can-do attitude willingness and ability to learn and pick … have dealt with before problem-solving and troubleshooting skills Benefits include: days annual leave plus bank holidays enrolment pension scheme parking care scheme in service benefit What separates this support role from others is the variety of tasks that you will be able to get involved in being part more »

week Lynch Wood, Peterborough, PE2 6FY Summary of the role: Join Diligenta as a Complaint Handler and become an integral part of our exceptional customer service delivery. Representing our brand, you'll ensure every customer feels relieved or satisfied after their call . With multiple positions available … your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services). What we're looking for: Strong customer service experience is required . Experience of investigating the root cause of issues and using sound judgement to provide effective and empathetic resolutions … Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team. Listening and communication skills are core to what we do. You will need to be able to communicate complex matters in a simple and supportive way. more »

return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »

detail as you will be updating the data base and monitoring information and checking where updates are needed and sending out relevant reminders. Great customer service skills as you will be taking calls from the public and helping with their enquires or putting them through to the correct more »

Do you have previous experience within the Transport industry? Have you got great communication skills with the ability to provide good customer service? Would you be interested in working within the technical world? Think Specialist Recruitment are delighted to be working with a fantastic company based within the … Some of the duties will include: Answering the calls and accurately logging all contact onto the system Progressing cases until resolution, making sure the customer is always kept up to date Logging all bugs, requirements and issues Escalating customer cases to the Manager where necessary Liaising with technical … staff to ascertain the best way to solve issues Liaising with colleagues and customers to provide a professional service Fault finding to resolution Offer advice to customers on new features to create more sales opportunities Update IT systems as necessary to maintain a contact database The suitable candidate: Good more »

be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the customer and you will need to listen to the issue, log the details onto the CRM systems, Troubleshoot and resolve those tickets. Due to the … nature of the role, you will need to provide outstanding customer service and be able to work to KPIs at a high standard. This opportunity is working for a company that produces their bespoke software, which you will be supporting this application. Role Responsibilities: Triage, Troubleshoot and Resolve … to ensure the tickets are responded to accordingly Required Skills: You will be passionate about IT and looking to build a career in IT Customer service experience is essential in this role. You will need to enjoy problem-solving and translating technical terminology. to non-technical-minded customers. more »

Job title: Infrastructure Engineer Location: Peterborough area (onsite) Salary: £40-50,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented Infrastructure Engineer to their established customer support team. This is an exciting opportunity to work … a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Expert training and funding … be available. The Ideal Candidate Previous experience of 2nd-3rd line infrastructure support in either an internal facing or MSP environment. Excellent communication and customer service skills. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. Troubleshooting experience across a range of hardware and software issues. Experience more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer Service Specialist Level 3 Sales qualification, (City and Guilds Level 3 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia product knowledge Delivery method and location of training to be confirmed A full-time career within the automotive industry, with more »

a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is … largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them more »

BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 Customer Service Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »

solving—and better solutions for our customers on a rapidly evolving technology landscape. JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high … levels of customer service. Endeavour to provide all CDW customers with the best level of customer service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets KEY RESPONSIBILITIES Provide leadership, guidance and support to a team of service … deliver training and development needs in line with company procedures Develop, grow and maintain professional working relationships with all internal and external stakeholders and customer equivalents Responsible for the upkeep and quality of the knowledge base for the team Ensure customer escalations are handled in a timely manner more »

days working from home after probation) Salary: £30,000 - 32,000 + a comprehensive range of Employee Benefits Key Skills: Application support experience, great customer service, SLA's etc. Why Apply: This role joins a busy, friendly team providing User support to Users of various payments software solutions … for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer service and End User support to Users of various payments software applications, in a Service Level Agreement environment, (responding to and resolving User problems …/issues). Support a variety of user support queries across payments, BACS transfers, general ledger issues etc. Investigate and resolve often complex customer issues that will require technical investigation. Liaise with 3rd part suppliers of hardware and software to support reported faults where required. The successful candidate will more »

Cambridge who operate in the field of cell therapy and synthetic biology. The role of Technical Support Manager is an integral function of the customer care team, very much focused on a unique mix of technical knowledge and people-facing skillset. Core duties of the role include: You will … report to the VP Research Products and collaborate with them and the rest of the team to deliver exemplary customer care and technical assistance to customers for a specific product range in the cell biology space. Set and make clear performance metrics and team goals to ensure excellence in … relation to customer satisfaction. Support the team to resolve customer technical issues by ensuring timely and accurate response times. Put in place and maintain a ticket system to manage and track customer enquiries. Create a knowledgebase of frequently occurring issues and offer solutions to support the team more »