Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores more »
Rickmansworth, Hertfordshire, South East, United Kingdom
WSS Associates Limited
leads, predominantly in the US and EMEA Identifying and nurturing potential customers that have been researched and sourced through various channels such as LinkedIn, HubSpot, intelligence based systems and industry event Initiate contact with potential customers through emails, calls, social media messages, or other communication channels using a templated form … and sequencing from within HubSpot Qualify leads to determine if they are a good fit for Freespace and where possible understand the prospect's needs, challenges, and buying timeline Schedule meetings or demos between qualified leads and the sales team which will be a key metric for success Manage a … pipeline of leads and opportunities, tracking their progress through the sales process using HubSpot to update records and ensure accurate data entry Work closely with the sales team to hand off qualified leads and provide them with the necessary context and information Key Skills and Experience Degree qualified, or equivalent more »
