Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Leidos
communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Location: Huntingdon, Cambridgeshire Clearance Requirements: You must be eligible for UK DV Security Clearance. Are you ready to More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Leidos
communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your More ❯
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Marshall Resource Partners Ltd
scripting and automation. Database support (SQL, MySQL, or PostgreSQL). Experience with FreshService or other helpdesk solutions. Experience with IT compliance and regulated environments. ITIL certification or familiarity with IT service management best practices. Why Join Us? Work with cutting-edge cloud and networking technologies . Opportunity to develop and More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home position. Competitive opportunities for professional growth. Access More ❯
area. What are we looking for? Proven track record in developing and managing relationships with key suppliers, ensuring that they meet their contractual agreements ITIL service management certification, V3 or V4 is preferred but not essential to manage the full service lifecycle effectively, from design to transition to continuous improvement. More ❯
area. What are we looking for? Proven track record in developing and managing relationships with key suppliers, ensuring that they meet their contractual agreements ITIL service management certification, V3 or V4 is preferred but not essential to manage the full service lifecycle effectively, from design to transition to continuous improvement. More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
BGL Group
incident management support team as required. What we'd like to see from you: Experience of working in an IT Operations function. Experience in ITIL Service Management, including Incident, problem, change and release. Good stakeholder management skills. Good analytical skills and ability to provide insight. Ability to build and maintain More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
The HBP Group
or on your own Desirable AAT Level 2 qualification or equivalent (or significant accounting/business & finance knowledge) Application Support experience SQL Server experience ITIL Knowledge/Qualifications MTA/MCP Qualifications Why work for us? Here at the HBP Group we are passionate about our business and our customers More ❯
peterborough, east anglia, united kingdom Hybrid / WFH Options
The HBP Group
or on your own Desirable AAT Level 2 qualification or equivalent (or significant accounting/business & finance knowledge) Application Support experience SQL Server experience ITIL Knowledge/Qualifications MTA/MCP Qualifications Why work for us? Here at the HBP Group we are passionate about our business and our customers More ❯
Hatfield, Hertfordshire, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
regulatory compliance, customer service with business integrity, with an unyielding focus on customer service excellence. Essential knowledge S4 Hana knowledge. Frameworks and processes, e.g., ITIL, SAFe, DevSecOps. SAP platform specific product knowledge and the ability to manage a community of SAP product experts. Relationship building and collaboration skills across diverse More ❯
norwich, east anglia, united kingdom Hybrid / WFH Options
Paradigm Employment Services LTD
and business objectives. Lead, mentor, and develop the project management team, fostering a high-performance culture. Implement best practices and frameworks (e.g., PRINCE2, Agile, ITIL) to optimise project execution. Collaborate with internal teams (technical engineers, service desk, sales) and external stakeholders to ensure seamless project delivery. Drive continuous improvement in More ❯
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Paradigm Employment Services LTD
and business objectives. Lead, mentor, and develop the project management team, fostering a high-performance culture. Implement best practices and frameworks (e.g., PRINCE2, Agile, ITIL) to optimise project execution. Collaborate with internal teams (technical engineers, service desk, sales) and external stakeholders to ensure seamless project delivery. Drive continuous improvement in More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Hays
Ensure third-party vendor compliance. Work with the Security Team on data protection. Qualifications: Strong understanding of IT systems and infrastructure. Knowledge of ITSM, ITIL, GDPR, ISO27001, Cyber Essentials+. Excellent analytical, problem-solving, communication, and interpersonal skills. Attention to detail and high ethical standards. Experience with compliance management tools. Benefits More ❯
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
team member Customer facing skills Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a More ❯
Horsham St. Faith, Norfolk, United Kingdom Hybrid / WFH Options
Independence Matters
need the following: Good working knowledge or qualifications in AD, Azure, and 365 tool sets are preferable. Good understanding or qualification in network fundamentals. ITIL v3 or v4 Practitioner. An adaptable, creative and resilient approach with a positive attitude. You'll be a great communicator, keeping us proactively informed about More ❯
Hertfordshire, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯
hertfordshire, east anglia, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Serco
go-to expert on My Technology services, offering advice, guidance, and training Own and resolve incidents and service requests in line with SLAs using ITIL best practices Work with suppliers to ensure services are maintained within agreed service levels Lead and contribute to service improvements, innovation, and compliance with governance … 2+ years' experience as a desktop or field engineer Strong working knowledge of Windows 10/11 and managed desktop environments Solid grasp of ITIL processes and experience with ServiceNow or similar tools Experience with solution rollout, project support, and technical escalation Familiarity with Active Directory, Group Policy, and secure More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
BRE Group
incidents related to cloud services and IT infrastructure. Supporting compliance with internal and external audit and information security standards. Contributing to the implementation of ITIL-aligned best practices and continuous improvement initiatives. Producing technical documentation and reports for infrastructure, change, and capacity management. What we are looking for Proven experience … availability infrastructure in enterprise or hybrid environments. Experience of monitoring, incident response, and performance tuning across physical, virtual, and cloud-based systems. Familiarity with ITIL practices and delivering services that meet or exceed SLAs. Ability to document processes clearly and communicate effectively with both technical and non-technical stakeholders. Microsoft … Certified: Azure Administrator Associate (or equivalent) is preferred, with additional certifications in Linux, ITIL, or VMware considered an advantage. BRE Benefits At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development. Financial & Security Benefits More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at least 3 years. More ❯
bedford, east anglia, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at least 3 years. More ❯
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at least 3 years. More ❯
Employment Type: Permanent
Salary: £33000 - £37000/annum 20 days holiday, Pension
motivational work environment. Proficiency in balancing innovation with service stability. Familiarity and working knowledge with planning tools and delivery frameworks such as Scrum, Kanban, ITIL, Jira, and Trello. Experience Extensive experience of the full end to end software development life cycle, with a working understanding of each relevant stage. ITILMore ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Cambridge University Press
motivational work environment. Proficiency in balancing innovation with service stability. Familiarity and working knowledge with planning tools and delivery frameworks such as Scrum, Kanban, ITIL, Jira, and Trello. Experience Extensive experience of the full end to end software development life cycle, with a working understanding of each relevant stage. ITILMore ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Esri Ireland
Aylesbury, Cambridge, Edinburgh, or Home based Junior Services Delivery Manager Loading As our business continues to grow, we're looking for a Junior Service Delivery Manager to join our Operational Services team. In this role, you'll help ensure our More ❯