1 to 25 of 44 Remote/Hybrid ITIL Jobs in the East of England

Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ...

Microsoft Intune/Endpoint Manager. Microsoft Entra ID (Azure Active Directory). Microsoft Teams Rooms and associated AV technology. Mobile device management and support. ITIL processes and service management best practices. IT asset management, hardware deployment and device lifecycle support. Experience working within a multi-site or hybrid-working environment. ...

with infrastructure, network, and 3rd party support teams for seamless service delivery Create and maintain internal technical documentation and knowledge base articles Adhere to ITIL-aligned service management processes Working in collaboration with the EUC Team Leader, to ensure an excellent level of support and service is provided ...

Experience supporting Citrix environments Experience supporting cloud-based telephony systems Knowledge of legal case management systems such as Partner for Windows Microsoft, CompTIA or ITIL certifications Benefits Competitive salary Hybrid working Ongoing professional development Career progression opportunities Employee Assistance Programme Company pension Annual leave entitlement plus bank holidays Friendly ...

regards activities and priorities Skills and Experience Problem management Asset and configuration management Availability and capacity management Change management Continual service improvement Incident management ITIL v3 or V4 Foundation qualified IT technical understanding Knowledge of Service Management Tooling Proven IT background, working in a technical Service Management environment Excellent analytical ...

complies with all organisational standards & regulatory requirements Develop and optimise best-practice SACM processes both within the team and in advising other stakeholders, ITIL functions and service owners Develop and deliver regular reports on SACM activities, providing insights and recommendations Monitor asset utilisation and compliance along with cost optimisation recommendations ...

Understanding of integrations, authentication, data mapping, and synchronisation processes would be advantageous. Experience supporting platform upgrades, testing, user training, and adoption initiatives. Familiarity with ITIL and service management best practice would be beneficial. Additional Information Our IT Services team is committed to delivering efficient, customer-focused, and innovative technology services ...

where the critical path sits with a vendor. Experience of integration, API or data delivery between vendor systems and internal products. Service management grounding (ITIL or equivalent), particularly change, release and service transition. Experience supporting a team or function through a transition to product‐led working. Understanding of AI, automation ...

experience Active Directory and Entra ID administration Microsoft 365 support experience Endpoint security experience PowerShell scripting and automation Strong troubleshooting and problem-solving skills ITIL-based service environment experience Desirable Experience NHS or public sector experience Microsoft Defender for Endpoint Windows Autopilot Cyber Essentials Plus environments Microsoft Endpoint Administrator Certification ...

other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum/Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

Proven track record of supplier management, service performance monitoring and service improvement. Knowledge of service lifecycle management, operational readiness and IT service management principles (ITIL). Experience using incident, problem and change management data to improve service performance. Excellent stakeholder management and communication skills, with the ability to influence ...

Basic networking. Attention to detail whendemonstratingtasks which requirea high levelof accuracy and detail which ensures ability inmaintainingapproved working practices and systems. The principles of ITIL in a support services arena as well as any academic learning in the ICT field. The role is an office base role based ...

managing third-party suppliers and systems integrators. Excellent stakeholder management with exposure to C-suite executives. Preferred Qualifications: MSP Practitioner PRINCE2 Practitioner Agile Practitioner ITIL Foundation/Practitioner Please note you will receive an automated response advising you that we have received your CV. We are committed to ensuring that ...

interfaces (JMS, JDBC, SFTP, SOAP/REST, JSON, BAPI, IDoc) Proven AMS experience in a managed services or enterprise support environment Solid understanding of ITIL-aligned processes : incident, problem, change, release, service request, configuration and knowledge management Strong troubleshooting skills across application, interface, data, access, configuration and environment issues Working ...

resolution Desirable RESTful API and systems integration experience Azure DevOps or Jenkins for CI/CD Awareness of secure development (OWASP Top 10) ITIL 4 Foundation or service desk/ITSM experience What’s on offer Annual cost of living pay review Pension contributions of up to 10% when ...

within an IT Service Desk. Experience using an IT Service Management platform such as ServiceNow. Knowledge of Microsoft 365 and Windows 11. Understanding of ITIL principles or ITIL Foundation certification. Attributes Customer focused and service driven. Proactive and solutions orientated. Strong communicator and relationship builder. Organised, resilient, and accountable. Committed ...

tests for programme components The ability to document system configuration requirements clearly and accurately A good understanding of business processes, ideally within procurement or ITIL management Confidence using Microsoft Office applications, including Visio, Word, Excel, Access and PowerPoint It would also be great if you have experience with Agile ...

without direct authority and keep people informed during disruption. Experience in aviation, flight operations or crew technology would be useful, as would knowledge of ITIL, operational monitoring, observability or supplier-led environments. What matters most is your judgement, coordination and commitment to reliable operational service. What you’ll get Competitive ...

guidance Ability to engage and influence stakeholders. Ability to manage internal and external issues to deliver the business outcomes Incident, Problem & Change Management ITIL Foundation Experience making effective decisions through the analysis of information and executing them. The capability to lead, mentor and develop others. Actively applies skills to influence ...

flight operations, crew apps, electronic flight bags (EFBs), safety systems, training platforms, or fuel efficiency tools. Knowledge of standard IT support frameworks (such as ITIL) or experience using tools like ServiceNow, Jira, and Confluence. A basic understanding of mobile device setups (such as iPads), MDM concepts, or regulatory compliance standards. ...

Preferred Qualifications: Relevant industry certifications such as Azure certifications, MCSA, or equivalent. Experience in cloud migration projects and hybrid cloud environments. Previous exposure to ITIL practices for IT service management. Why Join Us: Opportunity to work with cutting‐edge technologies in a collaborative and supportive environment. Competitive salary and benefits ...

talk about you IS support qualification (such as MCP or A+), HND or equivalent and/or Advanced support qualification such as MCSE. ITIL Foundation qualification. Experience of working in service support environment. Experience of Support in a Microsoft Environment” Experience of using of Service Desk systems. Experience of working ...

environments. Knowledge of core systems of record (e.g., AIMS, AMOS) and modern integration patterns (APIs, event-driven architecture). A grounding in Service Management (ITIL), particularly around problem management and service transition. Experience managing contractor-to-permanent transitions and formalising informal support models. What We Offer The opportunity to drive ...

time and quality. Strong stakeholder management, communication and documentation skills. Desirable : Unit4 or Agresso certification. Experience with Agresso upgrades, migrations or implementation projects. ITIL knowledge or experience working in a managed service environment. #J-18808-Ljbffr ...