1 to 25 of 35 Remote/Hybrid ITIL Jobs in the East of England

Software Support Manager

Hiring Organisation
IJYI - Tailored Technology Solutions
Location
Ipswich, Suffolk, UK
Plus (CE+) is advantageous. Strong leadership, coaching and team management skills. Excellent communication and stakeholder management abilities. Good understanding of IT service management principles (ITIL desirable). Ability to work effectively with Development, QA and Infrastructure teams. Strong analytical, problem-solving and decision-making skills. Highly organised, client-focused ...

Technical Support Manager

Location
Cambridge, England, United Kingdom
scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

Senior 3rd Line Infrastructure Engineer

Location
Huntingdon, England, United Kingdom
producing and updating technical documentation to a high standard. Have excellent analysis and problem-solving skills. Possess excellent communication skills. Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES System Support & Ticket resolution - Utilising technical expertise to ensure Cat A systems are kept online and running ...

Senior 3rd Line Infrastructure Engineer

Hiring Organisation
Leidos Innovations UK Limited
Location
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£75,000
producing and updating technical documentation to a high standard. Have excellent analysis and problem-solving skills. Possess excellent communication skills. Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES System Support & Ticket resolution - Utilising technical expertise to ensure Cat A systems are kept online and running ...

Senior Business Systems Analyst

Location
Cambridge, England, United Kingdom
Oracle Financials (GL, AP, AR, Costing, SLA), ASCP, or supply chain-related intercompany accounting.* Oracle EBS SCM/Technical certifications and familiarity with ITIL or service management processes is preferable.* Global Delivery & Innovation (Preferred): Experience with global ERP rollouts, hypercare support, 24x7 managed services models, or embedding AI tools into ...

SAP Finance Specialist

Hiring Organisation
Hackajob Ltd
Location
Harlow, London, United Kingdom
Employment Type
Permanent, Work From Home
transactional and reporting systems and data warehousing. Experience of working closely with other key functions such as Manufacturing and Supply Chain. An appreciation of ITIL Functions & Processes. Business leadership experience of teams and functions utilising complex ERP systems. Knowledge and experience of project and service delivery disciplines including business analysis ...

Service Desk Operator

Hiring Organisation
Akkodis
Location
Stevenage, Hertfordshire, UK
clear, user-friendly guidance. Strong attention to detail and ability to document technical information accurately. Bachelor’s degree within Information Technology or relevant field. ITIL certification is desirable. Microsoft 365 fundamentals (understanding of Microsoft cloud solutions). ...

2nd Line Support Engineer

Hiring Organisation
Kinetech Recruitment
Location
Billericay, Essex, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this vacancy. ...

End User Services Team Lead - 7468

Location
Cambridge, England, United Kingdom
Strong stakeholder management skills, including experience working with senior leaders and directors. Experience leading major incidents, escalations and incident response activities. Strong knowledge of ITIL service management principles and processes. Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies. Excellent communication skills ...

IT PLM Lead

Hiring Organisation
Highbury Recruitment
Location
Wymondham, Norfolk, United Kingdom
Employment Type
Permanent
systems and their application within a complex organisation. Experience of IT Application Lifecycle Management. Knowledge and practical experience of IT Service Management and ITIL principles. Experience managing IT suppliers and third-party service providers. A relevant degree or equivalent experience. Broad knowledge of engineering-related IT systems. Strong technical ...

IT Project Engineer

Location
Basildon, England, United Kingdom
disaster recovery solutions Excellent project management and communication skills Confidence in working directly with clients at all levels Desirable certifications: Microsoft, Cisco, Prince2, ITIL Your Experience You’ve successfully delivered IT projects in a client-facing role, ideally within a managed service provider (MSP) or similar fast-paced environment. ...

Service Lifecycle Management (SLM) SME

Location
Stevenage, England, United Kingdom
structured technical tasks. Communication: Excellent verbal and written communication skills, with the confidence to lead boards (CCBs) and drive standardisation. Preferred Qualifications: Certification in ITIL or a relevant Project Management or Change Management methodology. Previous experience in an aviation, aerospace, or high-complexity engineering environment preferred. Experience managing third-party ...

Senior Functional Consultant

Location
Hatfield, England, United Kingdom
other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum/Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. ...

IT Service Analyst

Hiring Organisation
ECS Resource Group Ltd
Location
Dunstable, Bedfordshire, United Kingdom
Employment Type
Contract
Contract Rate
£250 - £275/day Inside IR35
Previous experience using ServiceNow CMDB Understanding of Configuration Items and basic CI relationships Familiarity with Services and Service Offerings within ServiceNow Basic understanding of ITIL or IT Service Management Experience with data cleansing, data validation or administration projects Previous experience working within a large IT environment ECS Recruitment Group ...

IT Support Technician Apprentice – Cambridge Fire & Rescue– Cambourne, CB23 6FY– £18,000pa – 37hrs/w

Hiring Organisation
Cambridgeshire Fire & Rescue Service
Location
Fire Station, Back Lane, Great Cambourne, Cambridge, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
operational processes and procedures that cover all areas of the ICT Support Team’s responsibilities to ensure compliance with ISO 27001 and ITIL standards. Ensure required records kept are complete, current and accurate Required to work flexibly and regularly at Cambourne Fire Station and at all sites of both Cambridgeshire ...

Co-pilot - Adoption Lead - Agentic AI

Location
Stevenage, England, United Kingdom
Microsoft Purview, sensitivity labels, DLP, retention, and information protection Experience in infrastructure services, utilities, transport, telecoms, water, or field operations Familiarity with service adoption, ITIL, or change frameworks We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil ...

Co-pilot - Adoption Lead - Agentic AI

Hiring Organisation
Morgan Philips Group
Location
Stevenage, Hertfordshire, United Kingdom
Employment Type
Contract
Contract Rate
£550 - £650/day
Microsoft Purview, sensitivity labels, DLP, retention, and information protection Experience in infrastructure services, utilities, transport, telecoms, water, or field operations Familiarity with service adoption, ITIL, or change frameworks Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global ...

Senior 3rd Line Network Engineer

Hiring Organisation
Leidos Innovations UK Limited
Location
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£75,000
communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

Service Performance Manager

Location
Luton, England, United Kingdom
guidance Ability to engage and influence stakeholders. Ability to manage internal and external issues to deliver the business outcomes Incident, Problem & Change Management ITIL Foundation Experience making effective decisions through the analysis of information and executing them. The capability to lead, mentor and develop others. Actively applies skills to influence ...

CMDB Application Developer (DRWN)

Location
Stevenage, England, United Kingdom
Apps Script, BigQuery, Looker Studio) or equivalents (Microsoft Power Platform, Power BI, ServiceNow) Familiarity with Remedy CMDB or ServiceNow CMDB advantageous Working knowledge of ITIL/Configuration Management/Asset Management/Service Mapping/Discovery tools/Data Governance Python and/or JavaScript, and ETL/data integration ...

R&D IT Specialist - Hybrid Cambridge Biologics Lab

Location
Cambridge, England, United Kingdom
remote support across Cambridge and occasional Reading/Nottingham sites. The ideal candidate brings Windows/macOS, Microsoft 365, Active Directory, VPN, and ITIL knowledge, plus strong communication and proactive problem-solving in a regulated environment. #J-18808-Ljbffr ...

Senior Service Desk Analyst IT · Billericay ·

Location
Billericay, England, United Kingdom
proactive approach to resolving issues and improving processes. Excellent communication skills with the ability to support and engage colleagues at all levels. Knowledge of ITIL or IT Service Management principles would be beneficial. Relevant Microsoft, CompTIA or ITIL certifications would be advantageous. Benefits: Competitive salary – aligned with your skills ...

Product - Release Manager

Location
Dunstable, England, United Kingdom
managing releases across development, test, staging and production environments. Must have experience working with multi-regional HR and payroll solutions. Hands-on knowledge of ITIL-based change management, including Change Advisory Board processes. Experience owning and managing major incidents, including stakeholder communications and the restoration of critical services. Be part ...

IT PLM Lead - Teamcenter & Lifecycle Strategy (Hybrid)

Location
Wymondham, England, United Kingdom
will oversee PLM strategy, lifecycle management, and production support for Teamcenter across engineering and manufacturing functions. The role requires in-depth PLM expertise, ITIL knowledge, and strong stakeholder engagement to deliver reliable PLM services and continuous improvement across sites. #J-18808-Ljbffr ...

Senior Technical Support Analyst

Location
Billericay, England, United Kingdom
causes and drive continuous improvement. Strong communication skills with experience engaging technical and non‐technical stakeholders at all levels of an organisation. Knowledge of ITIL or other IT Service Management frameworks, with experience supporting change management and problem management processes. Relevant Microsoft, CompTIA or ITIL certifications would be advantageous. Benefits ...